DA F132 Administrative Procedures for the Dental Assistant

Administrative responsibilities performed by dental assistants in dental facilities. Includes duties of the office assistant, receptionist or secretary, and insurance coordinator. Focus on reception, telephone procedures, scheduling, public relations, insurance and professionalism.
Primary Material Type:
Online Course
University of Alaska Fairbanks
Project Name:
UAF HEART - Health Education Alaska Rural Training

Industry / Occupation

Industry Partner:
The Dental Assisting program extended to rural Alaska by efforts at Maniilaq Health Services where the Chief of Dentistry, A. Kirkland is teaching a course on Infection Control. Kirkland is also reviewing the courses developed under the Project. Maniilaq Health Services through rural Chukchi Campus in Kotzebue, Alaska, and Yukon-Kuskokwim Health Corporation through Kuskokwim Campus in Bethel, Alaska have plans to use the courses and program to teach employees and potential employees in lieu of time consuming on the job training.
Industry Sector:
Health Care and Social Assistance -- Ambulatory Health Care Services -- Offices of Dentists (6212)
Healthcare Support Occupations -- Dental Assistants (31-9091)

Education / Instructional Information

Instructional Program:
Health-related Knowledge and Skills (34)
Credit Type:
  • Credit
Credential Type:
  • Certificate
Educational Level of Materials:
  • 1st year Community College or equivalent
English (United States)
Interactivity Type:
Active - requires user to respond to prompts, questions, etc.
Quality Rubric:
Quality of Subject Matter was assured by:
  • Conducting an evaluation of the instructional materials and providing a report
  • Using an approved rubric to conduct the evaluation of the instructional materials and providing a report
  • SME Quality Report is posted in Skills Commons
Quality of Online/Hybrid Course Design assured by:
  • Other Rubric


Formal Accessibility Policy:

Copyright / Licensing

Primary License:
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.