Root Cause Investigation

This course will provide the student with problem solving skills by exploring the process of conducting an investigation. Students will learn the problem solving methods used in industry, both manufacturing and service, to investigate and correct the issues faced in a real-world setting. The student will apply the tools, analyze the data and evaluate the results to demonstrate an understanding of root cause analysis.
file Root Cause Investigation.zip (342 MB)

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Date:
2016-03-01
Primary Material Type:
Hybrid/Blended Course
Other Material Types:
Workshop and Training Material
Institution:
Ivy Tech Community College of Indiana
Project Name:
c3bc
Funding Source:
TAACCCT Round 2
Subjects:
Course content, Quality Control, Root Cause, Root Cause Analysis, Investigation tools, investigation, flowchart, spider chart, radar chart, critical incident, performance matrix

Industry / Occupation

Industry Partner:
N/A
Industry Sector:
Professional, Scientific, and Technical Services -- Professional, Scientific, and Technical Services -- Other Professional, Scientific, and Technical Services (5419)
Occupation:
Life, Physical, and Social Science Occupations (19-0000)

Education / Instructional Information

Instructional Program:
Engineering Technologies/Technicians (15)
Credit Type:
  • None
Credential Type:
  • None
Educational Level of Materials:
  • 1st year Community College or equivalent
Time Required:
72 Hours
Language:
English (United States)
Interactivity Type:
Presentation only - requires user to navigate through content.
Quality Note:
Modified QM Model
Quality of Subject Matter was assured by:
  • Participation as an ongoing member of team developing the instructional materials
Quality of Online/Hybrid Course Design assured by:
  • Industry Standard Quality Rubric; Custom Quality Rubric
Course Note:
AQS Root Cause Investigation

Accessibility

Accessibility Features:
  • Text Access - Text to Speech
  • Text Adjust - Compatible
  • Text Adjustment - Adjust Font and Colors
  • Reading Layout - Reflow the Text
  • Reading Layout - Page numbers match printed material
  • Reading Layout - Reflow the Text
  • Reading Order - Digital resource layout
  • Table Markup
  • Colors Compatible With Assistive Technology
  • Contrast Ratio of at Least 4.5:1.
  • Language - Markup
  • Language - Passage Markup
  • Non-Decorative Images Have Alt Text
  • Decorative Images Marked With Null Alt Text
  • Complex Images, Charts, and Graphs Have Text Descriptions
  • Transcript Provided With Audio Content
  • Audio/Video Delivered Via Media Player

Copyright / Licensing

Copyright Owner:
Mount Wachusett Community College/c3bc
Primary License:
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Additional License(s):
Other - Please see material for licensing information.
 

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