Quality Assurance/Quality Control

QA/QC is the combination of quality assurance, the process or set of processes used to measure and assure the quality of a product, and quality control, the process of meeting products and services to consumer expectations. Quality Assurance is process oriented and focuses on defect prevention, while quality control is product oriented and focuses on defect identification. This category includes materials on AS9100, a widely adopted, standardized quality management system for the aerospace industry, and non-destructive testing, a group of analysis techniques used in industry to evaluate properties of a component or system without causing damage. AS9100 materials are in outline form designed to be used by industry seeking AS9100 certification. Non-destructive testing folder includes instructional and student materials for a 40-hour credit course as part of a program in advanced manufacturing.
Primary Material Type:
Workshop and Training Material
Other Material Types:
Workshop and Training Material
Spokane Community College
Project Name:
Air Washington
AS9100, Qualtiy assurance, Non-Destructive Testing, NDT, Quality control

Industry / Occupation

Industry Partner:
The Boeing Company, Absolute Aviation Services, Aerospace Joint Apprenticeship Committee, Pacific Northwest Aerospace Alliance, Aerospace Futures Alliance, Angeles Composites Technology, Inc., Pacific Northwest Defense Coalition, Janicki Industries, Spokane Area Workforce Alliance, WDC Snohomish County, WDC of Seattle-King County, Olympic WDC, North Central WDC, WDC of Tacoma-Pierce County, Northwest Workforce Council
Industry Sector:
Manufacturing -- Transportation Equipment Manufacturing -- Aerospace Product and Parts Manufacturing (3364)
Production Occupations -- Aircraft Structure, Surfaces, Rigging, and Systems Assemblers (51-2011)

Education / Instructional Information

Instructional Program:
Precision Production (48)
Credit Type:
  • Credit/Non-Credit
Credential Type:
  • Certificate
Educational Level of Materials:
  • 2nd Year Community College or equivalent
Interactivity Type:
Mix of Active and Presentation
Quality Note:
Materials mapped to industry recognized certifications ie. AS9100, NDT Level I and II.
Quality of Online/Hybrid Course Design assured by:
  • Expertise of Project's Instructional Designer, Other
Course Note:
Advanced Manufacturing

Copyright / Licensing

Primary License:
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.