ISIT105AC (Problem Solving for the IT Professional: Creative, Lateral & Divergent Thinking, Decision Support through Technology, and Final Project)

This course is the third of a series of three courses that presents a wide variety of strategies to build a person's problem solving skills towards situations in IT. Students will apply problem solving techniques, and practice creative/lateral thinking techniques and communication skills to approach technical and non-technical problems. The students will also complete a final project encompassing the learning outcomes of the series of three courses. Note: There is a ���Final Project�۝ to assess student learning across the three courses (ISIT105AA Problem Solving for the IT Professional: Introduction, Individual Behavior, and Teams & Groups, ISIT105AB Problem Solving for the IT Professional: Problem Solving, the Decision Process, and Scientific Techniques, and ISIT105AC Problem Solving for the IT Professional: Creative, Lateral & Divergent Thinking, Decision Support through Technology, and Final Project) which occurs at the end of the series of courses which makes up Lesson 4 in ISIT105AC.
Microsoft Word Syllabus (232 KB)
file Course Documents (269 KB)
file Storyline (3 MB)
file SCORM (4 MB)
file Lessons (3 MB)
file Assignments (91 KB)
Primary Material Type:
Online Course
Bellevue College
Project Name:
National Information, Security, and Geospatial Technology Consortium (NISGTC)
Problem; Problem solving; Decision; Decision making; Scientific technique; Creative thinking; Divergent thinking; Lateral thinking; Vertical thinking; IT problem; System thinking; Problem analysis; Problem statement; Technical problem; Decision support

Industry / Occupation

Industry Partner:
Business & Industry Leadership Teams (BILTs)
Industry Sector:
Information Technology -- Computer Operating Systems (Programming), Digital Forensics, Cyber Security, Network Security, IT Security (51)
Computer and Mathematical Occupations (15-0000)

Education / Instructional Information

Instructional Program:
Computer and Information Sciences and Support Services (11)
Credit Type:
  • Credit
Credential Type:
  • Stacked/Latticed Credential Model
  • Associate Degree
Educational Level of Materials:
  • 1st year Community College or equivalent
  • 2nd Year Community College or equivalent
English (United States)
Interactivity Type:
Presentation only - requires user to navigate through content.
Quality of Subject Matter was assured by:
  • Other
Quality of Online/Hybrid Course Design assured by:
  • None
Course Note:

Copyright / Licensing

Primary License:
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.