Essex County College-TAACCCT Program Documents-Networking Session

The following documents are those used to deliver a customer service training for healthcare professions students. The files include a PowerPoint and several activity sheets that can be utilized for interactive use during the program.
Microsoft Word Customer training activity sheets Attentiveness Exercise Sheet (26 KB)
Microsoft Word Customer Service Lesson Attitude reframe Exercise Sheet (27 KB)
Microsoft Powerpoint Customer Service Lesson Advertising Flyer (638 KB)
Microsoft Word Customer Service Lesson Exercise Sheet (26 KB)
Microsoft Powerpoint PowerPoint- Customer Service Skills Training Lesson PowerPoint (8 MB)
Microsoft Word Customer Service Training Self Control Exercise Sheet (26 KB)
Microsoft Word Customer Service Lesson Problem Solving Exercise Sheet (26 KB)
Microsoft Word Customer Service Lesson - What it Takes to be Successful Exercise Sheet (28 KB)
Microsoft Word ADA Compliance Letter (85 KB)

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Date:
2018-08-28
Primary Material Type:
Student Support Materials
Other Material Types:
Student Support Materials
Institution:
Essex County College
Project Name:
NJ PREP
Subjects:
Networking Session, customer service, healthcare professions students, training, NJ PREP

Industry / Occupation

Industry Partner:
Healthcare Employers
Industry Sector:
Educational Services -- Educational Services -- Junior Colleges (6112)
Occupation:
Healthcare Practitioners and Technical Occupations (29-0000)

Education / Instructional Information

Instructional Program:
Health Professions and Related Clinical Sciences (51)
Credit Type:
  • Non-Credit
Credential Type:
  • Credential
Program Delivery Format:
Face-to-face

Copyright / Licensing

Primary License:
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
 

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