HIT204 Performance Improvement in Healthcare

Units: 3 An introduction to the quality management and performance improvement process in health care settings, and focuses on collecting, analyzing, and presenting data. The course covers introduction to quality management techniques and tools, patient safety, accreditation, utilization and risk management. Letter grade only. This class is available as an Internet Class; instruction will be offered via the Internet. I
Primary Material Type:
Online Course
Other Material Types:
Assessment Tool, Assignment, Open Textbook, Presentation, Quiz/Test, Reference Material, Simulation, Syllabus, Tutorial, Video - Instructional
Saddleback College
performance improvement in healthcare, quality management in healthcare, performance improvement process in healthc care setting, collecting healthcare data, analyzing health care data, presenting health care data, quality management techniques and tools, patient safety, accreditation, utilization and risk management, data display for quality management, spreadsheets, abstract analysis, identify trends, team management for quality improvement, performance improvement methodologies, PI tools, risk management

Industry / Occupation

Industry Partner:
CAHIIM. Provided consistent quality monitoring and maintenance of accreditation processes.
Industry Sector:
Health Care and Social Assistance (62)
Healthcare Practitioners and Technical Occupations (29-0000)

Education / Instructional Information

Instructional Program:
Health Professions and Related Clinical Sciences (51)
Credit Type:
  • Credit
Credential Type:
  • Associate Degree
Educational Level of Materials:
  • 2nd Year Community College or equivalent
Time Required:
10hrs/week for 16 weeks
English (United States)
Interactivity Type:
Active - requires user to respond to prompts, questions, etc.
Quality Rubric:
Quality Assurance Organization:
SkillsCommons Editorial Board
Quality Note:
The quality review of the course and related material was performed by an individual with a Quality Matters certificate of completion for Independent Applying the QM Rubric (APPQMR), and CSU certificates of completion for Course Redesign with Technology, QOLT, and Online Teaching and Learning. Feedback was provided to the respective faculty to make the appropriate edits and updates.
Quality of Subject Matter was assured by:
  • Consultations during development of instructional materials
  • Participation as an ongoing member of team developing the instructional materials
  • Conducting an evaluation of the instructional materials and providing a report
  • Using an approved rubric to conduct the evaluation of the instructional materials and providing a report
  • SME Quality Report is posted in Skills Commons
Quality of Online/Hybrid Course Design assured by:
  • Quality Matters
Course Note:
On-line version of the HIT204 course that is a part of the Saddleback College Health Information Technology associates degree program.


Accessibility Features:
  • Text Access - Text to Speech
  • Text Adjust - Compatible
  • Text Adjustment - Adjust Font and Colors
  • Reading Layout - Reflow the Text
  • Reading Order - Digital resource layout
  • Structural Markup - Navigation Text
  • Structural Markup - Lists
  • Table Markup
  • Hyperlinks Rendered As Active
  • Colors Compatible With Assistive Technology
  • Contrast Ratio of at Least 4.5:1.
  • Language - Markup
  • Transcript Provided With Audio Content
  • Non Flickering Content
  • Interactive - Keyboard
  • Interactive - Markup
  • Interactive - Text prompts

Copyright / Licensing

Primary License:
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.