Title: Troubleshooting Tip if You Can't Access Video or Interactive Content
Course: Technical Math for Industry > Section: Module 1.0: Numbers, Conversions & Measurements

Outside Links or URL’s

The next lessons are links to resources outside of the CANVAS course platform. If you click on a link in the module and a blank page displays, you will need to click on the title of the page in the gray bar at the top of the lesson window. The link will activate and display in a new browser tab.

Can't access video or interactive content..ensure your browsers are up to date.

While developing this course, we have tried to ensure you will be able to visit the course from many different types of devices and a variety of browsers or mobile apps. Often, it is a simple browser security setting is the culprit when you cannot access video or interactive content.

You might see this.....

or this....

- Make sure you are using a supported browser or app (Links to an external site.). If you are not using a supported web browser, update their browser or try a different browser.
- If you are using a supported browser check the browser security settings. Visit the lesson on Supported Browsers (Links to an external site.) and look for the section regarding 'browser security settings' to learn about browser security setting issues and information on how to remedy the problem
- If you have followed all the steps above and still cannot see the video or outside link, click the pink/red hyperlink on the page. The content will then open in a new browser window. You will have to navigate back to the Canvas browser tab or window to continue the course.