Course: Lab Safety

Q: The Career Development process begins with an understanding of what's important to <i>you</i>.
- True
- False
A: True

Q: A "getting a job" mindset is the foundation for good career development.
- True
- False
A: False

Q: Career development is a "self-directed" process.
- True
- False
A: True

Q: "Career resilience" means being able to control events that impact your career.
- True
- False
A: False

Q: The ability to connect skills, preferences, and values to career choices is the secret to career success only for celebrities.
- True
- False
A: False

Q: Career theorists study those factors that influence career and life decision-making.
- True
- False
A: True

Q: Developmental theories are not a factor in explaining career development.
- True
- False
A: False

Q: A person who is considering cutting back on his or her hours in an effort to ease into retirement is experiencing the life stage known as "disengagement."
- True
- False
A: True

Q: Diversity is changing the workplace. Which of the following statements best describes how it can influence a career seeker?
- Communities can expect a growth in churches offering different religions
- More employers will be people of color
- Technology will become color-blind
- More jobs will be eliminated
A: More employers will be people of color

Q: A major contributor to an increasingly multigenerational workplace is:
- The obesity epidemic
- The availability of web-based media
- Inflation
- An increased lifespan
A: An increased lifespan

Q: This generation is known as Generation X:
- Born between 1946 - 1964
- Born between 1965 - 1980
- Born between 1981 - 1999
- Born between 2000 - Present
A: Born between 1965 - 1980

Q: This generation is most likely to speak up to authority, feel empowered, and value collaboration:
- Traditionalists
- Generation X
- Baby Boomers
- Millennials
A: Millennials

Q: Technological advances that directly connect individuals have led to the development of a:
- Flat global economy
- Hierarchical global economy
- Stagnant global economy
- Massive global economy
A: Flat global economy

Q: Which of the following steps is not part of the career development process:
- Daydreaming
- Self-awareness
- Decision making
- Taking action
A: Daydreaming

Q: The career theorist who posited the idea that one's self-concept evolves and is influenced by many factors is named:
- Donald Rumsfeld
- Donald Super
- Donald Trump
- Donald Parsons
A: Donald Super

Q: The life stage that is responsible for helping us to clarify our interests and career choices is called:
- Growth
- Establishment
- Exploration
- Maintenance
A: Establishment

Q: Explain the concept of "self-assessment" as it relates to Career Development.
Feedback: The process of becoming aware of one's thoughts, feelings, biases, preconceptions, fears and aspirations and incorporating this information into one's career decisions

Q: Give an example of an area within the world of work that is evolving.
Feedback: Any of the following: diversity, multigenerational issues, technology, globalization

Q: How does a "career" differ from a "job?"
Feedback: A career evolves over time, reflects broad themes and involves an accumulation of skills and talents

Q: A toolbox is to a construction worker as a career portfolio is to a(n) ____________________.
A: job seeker

Q: Serving as secretary of an Honors Club is an example of an extracurricular activity.
- True
- False
A: True

Q: Leisure activities are formalized experiences that allow you to have fun while gaining critical job skills.
- True
- False
A: False

Q: Transferable skills are not applicable to career-specific industries.
- True
- False
A: False

Q: A "can-do" attitude combined with a creative and task-oriented skill set will demonstrate your professionalism to an employer.
- True
- False
A: True

Q: The 4 C's & 3 R's are two types of transferable skill sets that can only be acquired in the workplace.
- True
- False
A: False

Q: Network development support and skills development support are two benefits of "group affiliation."
- True
- False
A: True

Q: People who serve in the military have very little "real-world" experience to put on a résumé.
- True
- False
A: False

Q: Reviewing course descriptions in a college catalog and job announcements are good ways to identify skills you might have used in the past.
- True
- False
A: True

Q: You have to enjoy doing something for it to be considered a "skill."
- True
- False
A: False

Q: Digital literacy can facilitate the career exploration process by helping you to evaluate online information.
- True
- False
A: True

Q: Employment is defined as:
- Any paid part-time/full-time, short-term/long-term, temporary/permanent work experience
- Any unpaid part-time/full-time, short-term/long-term, temporary/permanent work experience
- Any experience where you acquire transferable skills
- A series of paid or unpaid tasks that lead to career growth
A: Any paid part-time/full-time, short-term/long-term, temporary/permanent work experience

Q: Which of the following is not an experiential learning experience:
- Paid federal internship
- Business management class
- Unpaid internship with the Girl Scouts of America
- Red Cross volunteer
A: Business management class

Q: The following is an example of a career-specific or technical skill set:
- Oral communication
- Blueprint reading
- Organization
- Teamwork
A: Blueprint reading

Q: The 4 C's describe those transferable skills that are valuable to an employer. They are:
- Confidence, control, compassion, collaboration
- Critical thinking, communication, collaboration, creativity
- Creativity, concern, contemplation, critical thinking
- Collaboration, compassion, confidence, constancy
A: Critical thinking, communication, collaboration, creativity

Q: An individual who commits to the concept of "lifelong learning":
- Is also known as a "professional student"
- Will be viewed unfavorably by employers
- Will take additional courses to prepare for a new career field or career advancement
- Is probably unwilling to commit to a personal relationship
A: Will take additional courses to prepare for a new career field or career advancement

Q: Someone who is skilled in "interviewing for information" can:
- Draw out subjects with incisive questioning
- Do well in an interview
- Multitask successfully
- Define goals and objectives
A: Draw out subjects with incisive questioning

Q: Someone who can achieve results by assigning tasks to others is skilled in:
- Initiating change
- Monitoring
- Delegating
- Making decisions
A: Delegating

Q: Someone who can sketch, draw, illustrate, and photograph, has the ability to:
- Write
- Portray images
- Synthesize
- Generate ideas
A: Portray images

Q: A growth mindset:
- Can limit opportunities for growth
- Is a term that describes technological growth
- Enables an individual to learn from challenges
- Can inhibit a fixed mindset
A: Enables an individual to learn from challenges

Q: Identify three skills that can be developed by participating in a college debate team.
Feedback: Any of the following: critical thinking, presentation skills, time management, organizational skills, communication, analytical thinking, teamwork, leadership

Q: Identify three skills that one can acquire by overcoming adversity, such as being raised in a gang-infested neighborhood and then going on to graduate from college.
Feedback: Any of the following: decision-making, goal-setting, persistence, task-orientation, responsibility, perseverance

Q: The ability to synthesize and transmit ideas in both written and oral form describes which of the 4 C's?
Feedback: Communication

Q: Despite a high unemployment rate nationwide, many employers are still having difficulty hiring employees due to a(n) ____________________ gap.
A: skills

Q: Knowing how to manage and utilize information, media, and technology successfully is known as ____________________.
A: digital literacy

Q: The purpose of this chapter is to help you understand how those things that come naturally to us, and we enjoy doing, can be converted into a satisfying career path.
- True
- False
A: True

Q: Career assessment tools should be the sole guide in determining your career path.
- True
- False
A: False

Q: The everyday activities that you choose to participate in can offer clues to your preferences.
- True
- False
A: True

Q: The Holland code is not the same as the RAISEC code.
- True
- False
A: False

Q: Occupations, like individuals, can only reflect one personality type preference.
- True
- False
A: False

Q: The foundations for the MBTI® instrument came from Carl Jung's theory of personality typology.
- True
- False
A: True

Q: You use all the eight preferences of the MBTI® scales.
- True
- False
A: True

Q: Judging types, according to the MBTI®, like to voice their opinions on issues.
- True
- False
A: False

Q: A proactive individual takes initiative in the workplace and seeks growth opportunities.
- True
- False
A: True

Q: The process of identifying preferences is most like:
- Putting the pieces of a puzzle together
- Climbing a steep mountain
- Picking an apple from a tree
- Running a marathon
A: Putting the pieces of a puzzle together

Q: Someone who enjoys organizing family functions might prefer a career in:
- Journalism
- Event planning
- Manufacturing
- Politics
A: Event planning

Q: According to Holland's typology, someone who enjoys outdoor activities is:
- Social
- Realistic
- Artistic
- Conventional
A: Realistic

Q: John Holland's typology theory examines the relationship between:
- Occupational environments and motivation
- Personality and interests
- People and relationships
- People and occupational environments
A: People and occupational environments

Q: A person with this personality type might see himself or herself as an analytical, intelligent, curious person who enjoys learning:
- Conventional
- Realistic
- Investigative
- Artistic
A: Investigative

Q: This concept explains the extent to which a person is similar to a single type and not others:
- Differentiation
- Congruence
- Consistency
- Confluence
A: Differentiation

Q: A conventional type might be drawn to these types of majors:
- Architecture, humanities, creative writing
- Counseling, human services, women's studies
- Dental hygiene, banking and finance, office systems
- Fire science, law enforcement, military science
A: Dental hygiene, banking and finance, office systems

Q: According to the MBTI® instrument, this type gains energy from spending time alone:
- Intuitive
- Sensing
- Introvert
- Judging
A: Introvert

Q: According to the MBTI® instrument, this type can more readily see the big picture as well as patterns and connections:
- Intuitive
- Perceiving
- Sensing
- Thinking
A: Intuitive

Q: A "work first, play later" approach to life is typical of this preference:
- Extrovert
- Sensing
- Perceiving
- Judging
A: Judging

Q: According to Holland's typology, the type of person who values material accomplishment and social status is ____________________.
A: enterprising

Q: A good place to write your thoughts and feelings about your preferences and the things that interest you is in a(n) ____________________.
A: career journal

Q: According to Holland's code, IRS stands for ____________________, Realistic, and Social.
A: Investigative

Q: A person can be impacted by negative beliefs of one's own ethnic group even if he or she doesn't agree with the negative beliefs. This concept is known as ____________________.
A: stereotype threat

Q: According to the MBTI® instrument, a person with a preference for ____________________ will tend to "act before he or she thinks" and a person with a preference for ____________________ will tend to "think before he or she acts."
A: extroversion, introversion

Q: A good mentor can help shape your values.
- True
- False
A: True

Q: According to Maslow's Hierarchy of Needs, lower order needs don't have to be satisfied in order to advance to a higher order need.
- True
- False
A: False

Q: A person who is more inclined to listen to the advice of colleagues who are stylish and fashion forward is intrinsically motivated.
- True
- False
A: False

Q: A person's job performance and motivation are likely to increase if her job tasks interest her and align with her values.
- True
- False
A: True

Q: A company's mission statement, which may be found on the company website, is a good indicator of a company's values.
- True
- False
A: True

Q: Someone who appreciates beauty in all things has an "aesthetic" value.
- True
- False
A: True

Q: Typing your name into a Google search is a good way to monitor your digital footprint.
- True
- False
A: True

Q: It is against the law for an employer to use "digital dirt" as a factor in hiring a new employee.
- True
- False
A: False

Q: Abraham Maslow's Hierarchy is made up of how many "needs?"
- 3
- 4
- 5
- 6
A: 5

Q: An individual who feels fulfilled in his or her work life and personal life has reached this level of Maslow's Hierarchy:
- Self-esteem
- Self-actualization
- Self-presentation
- Self-development
A: Self-actualization

Q: Someone who is intrinsically motivated will be more interested in:
- work-life balance than status
- medical benefits than eating right
- how others view his or her success than the social benefits of his or her job
- meeting important people than helping inner city youth
A: work-life balance than status

Q: A student who seeks out job opportunities that involve a rotation between multiple departments within an organization likely values:
- Personal safety
- Change and variety
- Public contact
- Job tranquility
A: Change and variety

Q: A person who values making decisions will seek out this type of relationship in the workplace:
- Serving as a mentor to a new employee
- Participating in a workplace bowling league
- Taking the lead on a new group project
- Volunteering to take work home
A: Taking the lead on a new group project

Q: When you turn a phrase into a positive personal values statement, it is called:
- A confirmation
- An affirmation
- A validation
- A motivation
A: An affirmation

Q: Which is not an example of CSR?
- A workplace recycling program
- An excessive CEO bonus
- Internships for local college students
- Inspecting overseas factories to ensure they don't hire underage workers
A: An excessive CEO bonus

Q: This field of psychology explores how gratitude and personal fulfillment are attained.
- Cognitive Psychology
- Social Psychology
- Positive Psychology
- Behavioral Psychology
A: Positive Psychology

Q: Research shows that individuals who are ____________________ motivated feel better regardless of whether they attain their goals.
A: intrinsically

Q: A person who chooses a lower paying job with a fixed schedule so he or she can spend time with family over a more intense higher paying position values ____________________.
A: Any of the following: work-life balance, family, moral fulfillment / work-life balance, family, moral fulfillment / work-life balance / family / moral fulfillment

Q: When an organization tries to connect its social values to those of its customers and employees, it is meeting its ____________________.
A: corporate social responsibility (CSR) / corporate social responsibility

Q: The impression that others have of you is known as your ____________________ and should be cultivated carefully.
A: reputation

Q: The exploration stage of career planning integrates self-knowledge with the world of work.
- True
- False
A: True

Q: The Industrial Age occurred in the 18<sup>th</sup> century.
- True
- False
A: False

Q: Due to technological changes in the health care system and the vast amount of information available, time spent with patients will increase.
- True
- False
A: False

Q: It is more important that companies adapt to change than their employees.
- True
- False
A: False

Q: Researching organizations is only useful when you are ready for a job search.
- True
- False
A: False

Q: Developing an informed set of questions is an effective way to begin the networking process.
- True
- False
A: True

Q: Social media sites can help you filter specific industry news, updates and events.
- True
- False
A: True

Q: Strengthening your left-brain thinking can help you process information more creatively, which can be an asset in the workplace.
- True
- False
A: False

Q: Green careers are limited to STEM fields only.
- True
- False
A: False

Q: A broad liberal arts education is a good source for transferable skills development.
- True
- False
A: True

Q: The high cost of education is eroding the benefits of a college degree.
- True
- False
A: False

Q: There is no longer a possible downside to job hopping.
- True
- False
A: False

Q: In the future, careers will likely:
- focus more on knowledge and information
- be outsourced to countries with more creative workers
- focus more on innovation and global thinking
- require lower level thinking skills
A: focus more on innovation and global thinking

Q: Which of the following will not be the result of evolving changes in the workplace?
- Outsourcing may increase
- Lifelong learning will be less important
- Services may be reduced due to automation
- Sustainability will likely impact all fields
A: Lifelong learning will be less important

Q: An example of a company that failed to adapt to change and reinvent itself is:
- Sam Goody
- KFC
- Sony
- Facebook
A: Sam Goody

Q: A person who gathers information about a new computer purchase by visiting a showroom and testing out laptops is using this preference:
- Intuitive
- Sensing
- Thinking
- Feeling
A: Sensing

Q: If you encounter difficulties trying to research a company due to a vague or incomplete website and want to reach someone immediately, consider:
- Trying a different browser
- Researching a competitor
- Complaining to the webmaster
- Using the "contact us" page
A: Using the "contact us" page

Q: STEM stands for:
- Science, teaching, electronics, math
- Science, technology, engineering, music
- Science, technology, engineering, math
- Science, technology, electronics, mechanics
A: Science, technology, engineering, math

Q: Which of the following is a career-related or technical field of study?
- Accounting
- History
- English
- Ethnic studies
A: Accounting

Q: The most common form of experiential learning is:
- Job shadowing
- Internships
- Information interviewing
- Site visits
A: Internships

Q: What are the four steps for conducting research as outlined by this chapter?
Feedback: create questions, identify resources, group questions, do research

Q: List two online career resources for locating information about careers that match your skills.
Feedback: Any of the following: O'Net, Occupational Outlook Handbook, Bureau of Labor Statistics Occupational Finder, Eureka

Q: The time in our economy that was focused on farming is known as the ____________________ Age.
A: Agriculture

Q: The Latino Bar Association, the American Society for Civil Engineers, and the American Management Association are all ____________________.
A: professional associations

Q: The ability to nurture relationships both inside and outside of the workplace is essential to successful career development.
- True
- False
A: True

Q: Networking is a brief connection with another person with the intended benefit of personal gain.
- True
- False
A: False

Q: Instructors are a poor networking resource because their only connections are with other instructors.
- True
- False
A: False

Q: College alumni events can offer networking opportunities.
- True
- False
A: True

Q: Showing appreciation to a networking contact is not important since it is not a formal job interview.
- True
- False
A: False

Q: A thorough assessment of your social network can reveal areas for improvement.
- True
- False
A: True

Q: The purpose of an informational interview is to secure a job offer.
- True
- False
A: False

Q: It is inappropriate to request an informational interview or to send a thank-you note via email.
- True
- False
A: False

Q: If you have a hidden disability, you are required by law to disclose it prior to meeting with an employer.
- True
- False
A: False

Q: It is estimated that at least this percentage of jobs is discovered via networking:
- 35
- 50
- 75
- 85
A: 75

Q: The "closest circle" within your social network:
- Often provides misleading information about job opportunities
- Is too close to you to be objective
- Will be likely to tell you right away if they hear of a job opportunity
- Is also known as a "weak tie"
A: Will be likely to tell you right away if they hear of a job opportunity

Q: This theory suggests that your connections should belong to a number of different social networks so that with each new connection, you can tap into a new group.
- Structural Holes Theory
- Social Resources Theory
- Social Development Theory
- Social Network Theory
A: Structural Holes Theory

Q: Which of the following statements is false?
- Weak ties are a waste of time because time spent on them can be better spent developing strong ties
- It is possible to build a genuine and nurturing relationship via a social network
- Meeting regularly with a college professor during office hours to discuss career and life goals can result in a strong tie
- It is not always necessary to aim for high level connections when developing a social network
A: Weak ties are a waste of time because time spent on them can be better spent developing strong ties

Q: Which of the following questions should not be asked in an informational interview?
- Describe a typical work day.
- How do you deal with stress on the job?
- What are the trends in your field?
- Will you send my resume to human resources?
A: Will you send my resume to human resources?

Q: According to the textbook, when conducting an informational interview with the CEO of a company, which of the following would be an appropriate area to focus on:
- Personal, family life issues
- Entry-level job requirements
- Forecasting of industry trends
- Educational training required for mobility
A: Forecasting of industry trends

Q: The process for arranging an informational interview includes all but the following:
- Thanking the contact for making time available
- Arranging lunch to make the contact comfortable
- Telling the contact why you are doing the interview
- Requesting an additional meeting should you or the contact have more questions or information to share
A: Arranging lunch to make the contact comfortable

Q: The following is not true about networking for internships:
- A cold call to a company is a good way to solicit an internship
- You should target the companies that do the kind of work that interests you
- A resume and cover letter is needed for most internships
- If a company does not list internships on their website, there is no hope of getting one
A: If a company does not list internships on their website, there is no hope of getting one

Q: Describe a benefit that "volunteering" can have on your social network.
Feedback: An opportunity to showcase skills, to build skills, to meet people with similar values who might be willing to help you, to tap into new networks

Q: When conducting an informational interview, how could you rephrase the question "Do you have any positions open?" so that it is not off-putting to an employer?
Feedback: Where can job openings in this field be located?

Q: Networking is a great way to tap into the ____________________.
A: hidden job market

Q: Before making a major decision, a series of smaller decisions usually need to be made first.
- True
- False
A: True

Q: Avoidance is a healthy way to deal with a tough decision.
- True
- False
A: False

Q: Intuitive decision makers are more likely to "go with their gut."
- True
- False
A: True

Q: The CASVE model for career problem solving and decision-making suggests that decision- making is a cyclical process.
- True
- False
A: True

Q: The growth of technology available to filter and access information has made decision-making easier.
- True
- False
A: False

Q: Savvy career seekers know the value of taking advantage of unplanned events and opportunities.
- True
- False
A: True

Q: A positive approach to being "undecided" is being "open-minded."
- True
- False
A: True

Q: According to Happenstance Learning Theory, every event should be planned ahead of time in order to avoid an unexpected and uncomfortable situation.
- True
- False
A: False

Q: An internship is not a good method to assist in clarifying your goals
- True
- False
A: False

Q: Your major dictates your career options, especially if it involves specialized training and skills.
- True
- False
A: False

Q: Experiential learning can add value to a college degree.
- True
- False
A: True

Q: There is a distinct linear path for securing most careers after college.
- True
- False
A: False

Q: According to the information in the chapter, if you are avoiding making a decision about a major on-the-job issue:
- You should continue to put off making the decision, even if you have deadlines
- You should avoid making the decision, by reading a good book to take your mind off of it
- You should ask someone who is not involved in the project to make the decision for you
- You should be aware of physical reactions, such as headaches or drowsiness, that may be related to your feelings about the need to make a decision
A: You should be aware of physical reactions, such as headaches or drowsiness, that may be related to your feelings about the need to make a decision

Q: To make good decisions:
- You must be born as a good decision-maker
- You can use a decision making strategy
- You should never reconsider or change an earlier decision
- You should avoid asking questions
A: You can use a decision making strategy

Q: A twenty-five year-old female who can't make a decision about a major unless she has her boyfriend's approval is utilizing the following approach to decision-making:
- Avoidance
- Procrastination
- Pleasing
- Intuitive
A: Pleasing

Q: Which of the following phases is not part of the CASVE model of decision-making?
- Deliberation
- Communication
- Synthesis
- Execution
A: Deliberation

Q: All but one of the following is a technique for minimizing decision-making regret when confronted with too many options.
- Create new alternatives
- Go with your first choice
- Focus on the larger question
- Spend less time on decisions that don't matter
A: Go with your first choice

Q: Which of the following can increase the probability of having an unplanned event?
- Accepting a friend's last minute invitation
- Staying home and reading a good book
- Sticking to your routine
- Having a 'glass-half-empty' attitude
A: Accepting a friend's last minute invitation

Q: A strong belief that through your own abilities you can make things happen is called:
- Self-esteem
- Self-efficacy
- Self-motivation
- Self-worth
A: Self-efficacy

Q: Which of the following questions will not be helpful when pondering a decision about whether or not to pursue graduate school?
- Am I prepared for the costs involved?
- What kind of career paths have other graduates of this program followed?
- What are the salary ranges of graduates from this program?
- What jobs are guaranteed for graduates?
A: What jobs are guaranteed for graduates?

Q: A "gap year:"
- Is always the right proposition for students who want to leave college
- Is an opportunity to explore before committing to a program of study
- Is required if you fail your first year of college
- Is an alternative to joining the military in some countries
A: Is an opportunity to explore before committing to a program of study

Q: Identify one drawback of the procrastination approach to decision-making.
Feedback: Any of the following: You may miss out on opportunities, give up responsibility

Q: The logical decision-maker gathers facts, analyzes them, assesses outcomes, and ____________________.
A: takes action

Q: The fourth phase of the CASVE model of evaluating a decision's impact and the prioritizing of options is called ____________________.
A: valuing

Q: A clear understanding of your skills, interests, and personality type is the foundation for constructing a résumé with a clear message.
- True
- False
A: True

Q: A good résumé will tell the employer everything they could want to know about you and will not leave anything out.
- True
- False
A: False

Q: A "one-size-fits-all" résumé is what you should strive for.
- True
- False
A: False

Q: You may be preparing for a career that doesn't yet exist.
- True
- False
A: True

Q: The people you associate with online and the events you post impact your "brand."
- True
- False
A: True

Q: Accuracy on a résumé is just as important as consistent font type and size.
- True
- False
A: True

Q: The initial purpose of a résumé is to get a job.
- True
- False
A: False

Q: If you are applying for a position in another state, never include your mailing address for contact information.
- True
- False
A: False

Q: Ensure that your résumé will be opened and viewed properly by an employer by emailing it to yourself first as an attachment.
- True
- False
A: True

Q: In the cover letter introduction, you should let the employer know how you intend to follow-up.
- True
- False
A: False

Q: For easy access, your job search tools should be housed in a:
- Career journal
- Career portfolio
- Career library
- Career center
A: Career portfolio

Q: The world of work is becoming more interconnected and employers are seeking employees who not only have job specific skills, but who are also innovative and creative. For this reason:
- You should major in art
- Triple majors are becoming more popular
- You should consider listing unrelated assets and experiences on your résumé
- You should find jobs that are more traditional
A: You should consider listing unrelated assets and experiences on your résumé

Q: A résumé that focuses on your specific assets only:
- Is targeted and encouraged by career counselors
- Is called a chronological résumé
- Could be too lengthy
- Can make the job search difficult
A: Is targeted and encouraged by career counselors

Q: Brian has just updated his Facebook page with pictures of his Spring Break trip to Mexico where he delivered clothing to an orphanage. This action will assist his career development process by:
- Making his mother proud
- Enhancing his personal brand
- Keeping his teachers updated on his whereabouts
- Diminishing his online presence
A: Enhancing his personal brand

Q: Using privacy settings in social media:
- Can help you manage your personal brand
- Can be done once because they will not change
- Will make an employer think you're hiding something
- Are unnecessary
A: Can help you manage your personal brand

Q: This is the résumé format of choice for most employers:
- Linear
- Functional
- Combination
- Chronological
A: Chronological

Q: A college professor would be best served by using this résumé format:
- Curriculum vitae
- Biography
- Functional
- Reverse chronological
A: Curriculum vitae

Q: A biography résumé format is not useful for:
- An unemployed high school student seeking a retail job
- A recent college graduate in an art field
- Taylor Swift
- Your profile as a new hire for a company's "About Us" page
A: An unemployed high school student seeking a retail job

Q: Which of the following phrases needs an action verb?
- Teamwork and leadership
- Provide customer service
- Train employees
- Tutored students
A: Teamwork and leadership

Q: What is a combination résumé?
Feedback: A document that incorporates features from both the functional and reverse chronological résumé

Q: Your personal brand is made up of those characteristics that make you ____________________ and create themes that shape your image.
A: unique

Q: The filename for your résumé should include your ____________________ and the word ____________________.
A: name, résumé / name, resume

Q: Reviewing advertised jobs in local trade magazines is not an effective method for identifying job leads.
- True
- False
A: False

Q: Creating an entrepreneurial venture while conducting a job search will send mixed messages to a potential employer and lessen your chances of finding paid employment.
- True
- False
A: False

Q: Networking efforts for adults who are re-entering the job market are not as critical as they are for new college graduates.
- True
- False
A: False

Q: Exercising regularly will help relieve the stress of a job search.
- True
- False
A: True

Q: A follow-up thank-you note is not a good idea for a recruiter contact that you meet at a job fair since the contact is only temporary.
- True
- False
A: False

Q: A networking relationship must be reciprocal to work effectively.
- True
- False
A: True

Q: Sending an interesting and relevant article to a networking contact will make you look desperate for a job.
- True
- False
A: False

Q: A general interview format consists of questions that are consistent and asked of all applicants.
- True
- False
A: False

Q: An employer will let you know ahead of time if he or she plans to ask you an illegal question in an interview.
- True
- False
A: False

Q: It is illegal to discriminate in any aspect of employment including job advertisements and testing.
- True
- False
A: True

Q: Which of the following is true about "hidden" jobs?
- 50% of available jobs are considered hidden
- A strong network will increase your access to hidden jobs by 10%
- Word-of-mouth will give you access to 20% of hidden jobs
- 75% of jobs are considered hidden and not advertised
A: 75% of jobs are considered hidden and not advertised

Q: If you are not getting called for interviews, redo your:
- List of references
- Application
- Resume and cover letter
- Cover letter and thank-you note
A: Resume and cover letter

Q: If you are getting interviews, but not offers:
- Embellish your qualifications in future interviews
- Submit a new list of references
- Review your interviewing skills
- Request a second interview
A: Review your interviewing skills

Q: Which of the following is not likely to happen to a career changer who has been out of work for several years? He or she will likely:
- Enter at a higher pay rate
- Report to someone younger
- Start at an entry-level job
- Take a pay cut
A: Enter at a higher pay rate

Q: A person who seeks out ways to connect to nature and the local community is focused on:
- Emotional wellness
- Social wellness
- Occupational wellness
- Spiritual wellness
A: Social wellness

Q: Completing a Sudoku puzzle everyday can improve your:
- Physical wellness
- Intellectual wellness
- Occupational wellness
- Social wellness
A: Intellectual wellness

Q: All of the following can take place at a career fair except:
- An informational interview
- A résumé review
- Job leads
- An industry site visit
A: An industry site visit

Q: The following behavior will not nurture a networking contact:
- Asking for a 20-minute informational interview
- Offering to volunteer for a company fundraising event
- Asking for a job after your first meeting
- Asking questions to help you learn more about the company
A: Asking for a job after your first meeting

Q: "Elevator pitch" is:
- The volume level in an office building elevator
- The height your shoes should be for an interview
- A short and concise marketing statement
- What you do in an elevator after a stressful interview
A: A short and concise marketing statement

Q: Which of the following is an illegal question?
- Tell me about yourself?
- Are you married?
- Are you available to work weekends?
- How do you handle stress?
A: Are you married?

Q: What is one thing you can do to "stay engaged" when you are unemployed and not having any luck finding a job?
Feedback: Any of the following: volunteer, participate in leisure activities, take skill-building courses, consider part-time work in another field

Q: What types of questions are designed to help an interviewee relax at the beginning of an interview?
Feedback: icebreaker questions

Q: A job-search plan is ____________________ and short-term.
A: goal-oriented

Q: A STAR format is a good method for responding to ____________________ interview questions.
A: behavioral

Q: "Professionalism" is a set of competencies combined with a positive work attitude.
- True
- False
A: True

Q: An "organizational culture" can be both formal and informal.
- True
- False
A: True

Q: Seeking out new growth and learning opportunities the first year on the job is not a good strategy.
- True
- False
A: False

Q: A mentor who advocates for you as you gain experience is called a "sponsor."
- True
- False
A: True

Q: As with any networking relationship, a relationship with a mentor is a "two-way street" and should be nurtured.
- True
- False
A: True

Q: According to a recent study, returning phone messages and teleconferencing are the leading causes of long work hours.
- True
- False
A: False

Q: Harassment is unlawful when the offensive conduct becomes a condition of employment.
- True
- False
A: True

Q: Financial planning should not start until you get your first full-time job.
- True
- False
A: False

Q: The cost of an education should be considered a liability rather than an investment.
- True
- False
A: False

Q: If, on the first day of work, you are not provided with guidelines for what to do, you should:
- Complain to a supervisor or a co-worker
- Ask for information
- Pretend you know what you are doing and keep busy
- Socialize with the office staff
A: Ask for information

Q: Your entry-level job tasks involve faxing, opening the mail, and running basic errands. If you perform these tasks well, you will:
- Not be recognized because your tasks are menial
- Gain the respect and credibility of others
- Not contribute to the larger vision of the organization
- Be pigeon-holed in the position and not promoted
A: Gain the respect and credibility of others

Q: You should avoid doing the following the first year on the job:
- Learning about company projects and activities that are outside your responsibilities
- Working hard to build a positive reputation with your colleagues
- Taking credit for others' work if it helped you achieve your goals
- Being too good a team member
A: Taking credit for others' work if it helped you achieve your goals

Q: Which of the following is not true about having a mentor on the job? A mentor:
- Can help you avoid obstacles during your transition year
- Is generally a more senior-level person who provides support
- Should not be younger than you
- Can provide advice on how to improve your professional appearance
A: Should not be younger than you

Q: A good mentee should never:
- Ask questions to enhance the learning experience
- Follow up with a mentor after advice has been implemented to describe the outcome because this is too time-consuming
- Follow through on assignments because this can be done by a more senior-level employee
- Share personal opinions that differ from a mentors' opinions, even when they have been thought out carefully
A: Follow through on assignments because this can be done by a more senior-level employee

Q: The following is not a good strategy for managing work e-mails:
- The subject line and point of the email must be clear
- Be upfront about when you need a response on something important
- Use bullet points and short paragraphs to reduce reading time
- Respond to them as they appear so they don't pile up
A: Respond to them as they appear so they don't pile up

Q: According to the Equal Employment Opportunity Commission (EEOC), "harassment" can be present in all of the following areas when it constitutes unwelcome conduct except:
- Race
- Religion
- Age (20 or older)
- Genetic information
A: Age (20 or older)

Q: This type of loan will defer interest until repayment begins:
- Bank
- Unsubsidized
- Private
- Subsidized
A: Subsidized

Q: Which of the following is not true about debt?
- All debt is the same and will impact you in the same way
- Auto and home loans may offer lower interest rates
- Credit card debt generally tends to offer higher interest rates
- Your liability is the value of an asset minus the amount of the loan
A: All debt is the same and will impact you in the same way

Q: Provide one example of how you can demonstrate your professionalism on the job the first day of work.
Feedback: Any of the following: arrive early, ask questions, be helpful, follow procedures and routines, dress appropriately

Q: Listening carefully in a staff meeting, expressing well thought out ideas, and reacting appropriately to criticism, shows that you have ____________________.
A: emotional intelligence

Q: Creating a budget will help you to reach your ____________________.
A: financial goals

Q: A program that will pay you to work on campus is called ____________________.
A: work-study

Q: The Career Development process begins with an understanding of what's important to <i>you</i>.
- True
- False
A: True

Q: A "getting a job" mindset is the foundation for good career development.
- True
- False
A: False

Q: Career development is a "self-directed" process.
- True
- False
A: True

Q: "Career resilience" means being able to control events that impact your career.
- True
- False
A: False

Q: The ability to connect skills, preferences, and values to career choices is the secret to career success only for celebrities.
- True
- False
A: False

Q: Career theorists study those factors that influence career and life decision-making.
- True
- False
A: True

Q: Developmental theories are not a factor in explaining career development.
- True
- False
A: False

Q: A person who is considering cutting back on his or her hours in an effort to ease into retirement is experiencing the life stage known as "disengagement."
- True
- False
A: True

Q: Diversity is changing the workplace. Which of the following statements best describes how it can influence a career seeker?
- Communities can expect a growth in churches offering different religions
- More employers will be people of color
- Technology will become color-blind
- More jobs will be eliminated
A: More employers will be people of color

Q: A major contributor to an increasingly multigenerational workplace is:
- The obesity epidemic
- The availability of web-based media
- Inflation
- An increased lifespan
A: An increased lifespan

Q: This generation is known as Generation X:
- Born between 1946 - 1964
- Born between 1965 - 1980
- Born between 1981 - 1999
- Born between 2000 - Present
A: Born between 1965 - 1980

Q: This generation is most likely to speak up to authority, feel empowered, and value collaboration:
- Traditionalists
- Generation X
- Baby Boomers
- Millennials
A: Millennials

Q: Technological advances that directly connect individuals have led to the development of a:
- Flat global economy
- Hierarchical global economy
- Stagnant global economy
- Massive global economy
A: Flat global economy

Q: Which of the following steps is not part of the career development process:
- Daydreaming
- Self-awareness
- Decision making
- Taking action
A: Daydreaming

Q: The career theorist who posited the idea that one's self-concept evolves and is influenced by many factors is named:
- Donald Rumsfeld
- Donald Super
- Donald Trump
- Donald Parsons
A: Donald Super

Q: The life stage that is responsible for helping us to clarify our interests and career choices is called:
- Growth
- Establishment
- Exploration
- Maintenance
A: Establishment

Q: Explain the concept of "self-assessment" as it relates to Career Development.
Feedback: The process of becoming aware of one's thoughts, feelings, biases, preconceptions, fears and aspirations and incorporating this information into one's career decisions

Q: Give an example of an area within the world of work that is evolving.
Feedback: Any of the following: diversity, multigenerational issues, technology, globalization

Q: How does a "career" differ from a "job?"
Feedback: A career evolves over time, reflects broad themes and involves an accumulation of skills and talents

Q: A toolbox is to a construction worker as a career portfolio is to a(n) ____________________.
A: job seeker

Q: Serving as secretary of an Honors Club is an example of an extracurricular activity.
- True
- False
A: True

Q: Leisure activities are formalized experiences that allow you to have fun while gaining critical job skills.
- True
- False
A: False

Q: Transferable skills are not applicable to career-specific industries.
- True
- False
A: False

Q: A "can-do" attitude combined with a creative and task-oriented skill set will demonstrate your professionalism to an employer.
- True
- False
A: True

Q: The 4 C's & 3 R's are two types of transferable skill sets that can only be acquired in the workplace.
- True
- False
A: False

Q: Network development support and skills development support are two benefits of "group affiliation."
- True
- False
A: True

Q: People who serve in the military have very little "real-world" experience to put on a résumé.
- True
- False
A: False

Q: Reviewing course descriptions in a college catalog and job announcements are good ways to identify skills you might have used in the past.
- True
- False
A: True

Q: You have to enjoy doing something for it to be considered a "skill."
- True
- False
A: False

Q: Digital literacy can facilitate the career exploration process by helping you to evaluate online information.
- True
- False
A: True

Q: Employment is defined as:
- Any paid part-time/full-time, short-term/long-term, temporary/permanent work experience
- Any unpaid part-time/full-time, short-term/long-term, temporary/permanent work experience
- Any experience where you acquire transferable skills
- A series of paid or unpaid tasks that lead to career growth
A: Any paid part-time/full-time, short-term/long-term, temporary/permanent work experience

Q: Which of the following is not an experiential learning experience:
- Paid federal internship
- Business management class
- Unpaid internship with the Girl Scouts of America
- Red Cross volunteer
A: Business management class

Q: The following is an example of a career-specific or technical skill set:
- Oral communication
- Blueprint reading
- Organization
- Teamwork
A: Blueprint reading

Q: The 4 C's describe those transferable skills that are valuable to an employer. They are:
- Confidence, control, compassion, collaboration
- Critical thinking, communication, collaboration, creativity
- Creativity, concern, contemplation, critical thinking
- Collaboration, compassion, confidence, constancy
A: Critical thinking, communication, collaboration, creativity

Q: An individual who commits to the concept of "lifelong learning":
- Is also known as a "professional student"
- Will be viewed unfavorably by employers
- Will take additional courses to prepare for a new career field or career advancement
- Is probably unwilling to commit to a personal relationship
A: Will take additional courses to prepare for a new career field or career advancement

Q: Someone who is skilled in "interviewing for information" can:
- Draw out subjects with incisive questioning
- Do well in an interview
- Multitask successfully
- Define goals and objectives
A: Draw out subjects with incisive questioning

Q: Someone who can achieve results by assigning tasks to others is skilled in:
- Initiating change
- Monitoring
- Delegating
- Making decisions
A: Delegating

Q: Someone who can sketch, draw, illustrate, and photograph, has the ability to:
- Write
- Portray images
- Synthesize
- Generate ideas
A: Portray images

Q: A growth mindset:
- Can limit opportunities for growth
- Is a term that describes technological growth
- Enables an individual to learn from challenges
- Can inhibit a fixed mindset
A: Enables an individual to learn from challenges

Q: Identify three skills that can be developed by participating in a college debate team.
Feedback: Any of the following: critical thinking, presentation skills, time management, organizational skills, communication, analytical thinking, teamwork, leadership

Q: Identify three skills that one can acquire by overcoming adversity, such as being raised in a gang-infested neighborhood and then going on to graduate from college.
Feedback: Any of the following: decision-making, goal-setting, persistence, task-orientation, responsibility, perseverance

Q: The ability to synthesize and transmit ideas in both written and oral form describes which of the 4 C's?
Feedback: Communication

Q: Despite a high unemployment rate nationwide, many employers are still having difficulty hiring employees due to a(n) ____________________ gap.
A: skills

Q: Knowing how to manage and utilize information, media, and technology successfully is known as ____________________.
A: digital literacy

Q: The purpose of this chapter is to help you understand how those things that come naturally to us, and we enjoy doing, can be converted into a satisfying career path.
- True
- False
A: True

Q: Career assessment tools should be the sole guide in determining your career path.
- True
- False
A: False

Q: The everyday activities that you choose to participate in can offer clues to your preferences.
- True
- False
A: True

Q: The Holland code is not the same as the RAISEC code.
- True
- False
A: False

Q: Occupations, like individuals, can only reflect one personality type preference.
- True
- False
A: False

Q: The foundations for the MBTI® instrument came from Carl Jung's theory of personality typology.
- True
- False
A: True

Q: You use all the eight preferences of the MBTI® scales.
- True
- False
A: True

Q: Judging types, according to the MBTI®, like to voice their opinions on issues.
- True
- False
A: False

Q: A proactive individual takes initiative in the workplace and seeks growth opportunities.
- True
- False
A: True

Q: The process of identifying preferences is most like:
- Putting the pieces of a puzzle together
- Climbing a steep mountain
- Picking an apple from a tree
- Running a marathon
A: Putting the pieces of a puzzle together

Q: Someone who enjoys organizing family functions might prefer a career in:
- Journalism
- Event planning
- Manufacturing
- Politics
A: Event planning

Q: According to Holland's typology, someone who enjoys outdoor activities is:
- Social
- Realistic
- Artistic
- Conventional
A: Realistic

Q: John Holland's typology theory examines the relationship between:
- Occupational environments and motivation
- Personality and interests
- People and relationships
- People and occupational environments
A: People and occupational environments

Q: A person with this personality type might see himself or herself as an analytical, intelligent, curious person who enjoys learning:
- Conventional
- Realistic
- Investigative
- Artistic
A: Investigative

Q: This concept explains the extent to which a person is similar to a single type and not others:
- Differentiation
- Congruence
- Consistency
- Confluence
A: Differentiation

Q: A conventional type might be drawn to these types of majors:
- Architecture, humanities, creative writing
- Counseling, human services, women's studies
- Dental hygiene, banking and finance, office systems
- Fire science, law enforcement, military science
A: Dental hygiene, banking and finance, office systems

Q: According to the MBTI® instrument, this type gains energy from spending time alone:
- Intuitive
- Sensing
- Introvert
- Judging
A: Introvert

Q: According to the MBTI® instrument, this type can more readily see the big picture as well as patterns and connections:
- Intuitive
- Perceiving
- Sensing
- Thinking
A: Intuitive

Q: A "work first, play later" approach to life is typical of this preference:
- Extrovert
- Sensing
- Perceiving
- Judging
A: Judging

Q: According to Holland's typology, the type of person who values material accomplishment and social status is ____________________.
A: enterprising

Q: A good place to write your thoughts and feelings about your preferences and the things that interest you is in a(n) ____________________.
A: career journal

Q: According to Holland's code, IRS stands for ____________________, Realistic, and Social.
A: Investigative

Q: A person can be impacted by negative beliefs of one's own ethnic group even if he or she doesn't agree with the negative beliefs. This concept is known as ____________________.
A: stereotype threat

Q: According to the MBTI® instrument, a person with a preference for ____________________ will tend to "act before he or she thinks" and a person with a preference for ____________________ will tend to "think before he or she acts."
A: extroversion, introversion

Q: A good mentor can help shape your values.
- True
- False
A: True

Q: According to Maslow's Hierarchy of Needs, lower order needs don't have to be satisfied in order to advance to a higher order need.
- True
- False
A: False

Q: A person who is more inclined to listen to the advice of colleagues who are stylish and fashion forward is intrinsically motivated.
- True
- False
A: False

Q: A person's job performance and motivation are likely to increase if her job tasks interest her and align with her values.
- True
- False
A: True

Q: A company's mission statement, which may be found on the company website, is a good indicator of a company's values.
- True
- False
A: True

Q: Someone who appreciates beauty in all things has an "aesthetic" value.
- True
- False
A: True

Q: Typing your name into a Google search is a good way to monitor your digital footprint.
- True
- False
A: True

Q: It is against the law for an employer to use "digital dirt" as a factor in hiring a new employee.
- True
- False
A: False

Q: Abraham Maslow's Hierarchy is made up of how many "needs?"
- 3
- 4
- 5
- 6
A: 5

Q: An individual who feels fulfilled in his or her work life and personal life has reached this level of Maslow's Hierarchy:
- Self-esteem
- Self-actualization
- Self-presentation
- Self-development
A: Self-actualization

Q: Someone who is intrinsically motivated will be more interested in:
- work-life balance than status
- medical benefits than eating right
- how others view his or her success than the social benefits of his or her job
- meeting important people than helping inner city youth
A: work-life balance than status

Q: A student who seeks out job opportunities that involve a rotation between multiple departments within an organization likely values:
- Personal safety
- Change and variety
- Public contact
- Job tranquility
A: Change and variety

Q: A person who values making decisions will seek out this type of relationship in the workplace:
- Serving as a mentor to a new employee
- Participating in a workplace bowling league
- Taking the lead on a new group project
- Volunteering to take work home
A: Taking the lead on a new group project

Q: When you turn a phrase into a positive personal values statement, it is called:
- A confirmation
- An affirmation
- A validation
- A motivation
A: An affirmation

Q: Which is not an example of CSR?
- A workplace recycling program
- An excessive CEO bonus
- Internships for local college students
- Inspecting overseas factories to ensure they don't hire underage workers
A: An excessive CEO bonus

Q: This field of psychology explores how gratitude and personal fulfillment are attained.
- Cognitive Psychology
- Social Psychology
- Positive Psychology
- Behavioral Psychology
A: Positive Psychology

Q: Research shows that individuals who are ____________________ motivated feel better regardless of whether they attain their goals.
A: intrinsically

Q: A person who chooses a lower paying job with a fixed schedule so he or she can spend time with family over a more intense higher paying position values ____________________.
A: Any of the following: work-life balance, family, moral fulfillment / work-life balance, family, moral fulfillment / work-life balance / family / moral fulfillment

Q: When an organization tries to connect its social values to those of its customers and employees, it is meeting its ____________________.
A: corporate social responsibility (CSR) / corporate social responsibility

Q: The impression that others have of you is known as your ____________________ and should be cultivated carefully.
A: reputation

Q: The exploration stage of career planning integrates self-knowledge with the world of work.
- True
- False
A: True

Q: The Industrial Age occurred in the 18<sup>th</sup> century.
- True
- False
A: False

Q: Due to technological changes in the health care system and the vast amount of information available, time spent with patients will increase.
- True
- False
A: False

Q: It is more important that companies adapt to change than their employees.
- True
- False
A: False

Q: Researching organizations is only useful when you are ready for a job search.
- True
- False
A: False

Q: Developing an informed set of questions is an effective way to begin the networking process.
- True
- False
A: True

Q: Social media sites can help you filter specific industry news, updates and events.
- True
- False
A: True

Q: Strengthening your left-brain thinking can help you process information more creatively, which can be an asset in the workplace.
- True
- False
A: False

Q: Green careers are limited to STEM fields only.
- True
- False
A: False

Q: A broad liberal arts education is a good source for transferable skills development.
- True
- False
A: True

Q: The high cost of education is eroding the benefits of a college degree.
- True
- False
A: False

Q: There is no longer a possible downside to job hopping.
- True
- False
A: False

Q: In the future, careers will likely:
- focus more on knowledge and information
- be outsourced to countries with more creative workers
- focus more on innovation and global thinking
- require lower level thinking skills
A: focus more on innovation and global thinking

Q: Which of the following will not be the result of evolving changes in the workplace?
- Outsourcing may increase
- Lifelong learning will be less important
- Services may be reduced due to automation
- Sustainability will likely impact all fields
A: Lifelong learning will be less important

Q: An example of a company that failed to adapt to change and reinvent itself is:
- Sam Goody
- KFC
- Sony
- Facebook
A: Sam Goody

Q: A person who gathers information about a new computer purchase by visiting a showroom and testing out laptops is using this preference:
- Intuitive
- Sensing
- Thinking
- Feeling
A: Sensing

Q: If you encounter difficulties trying to research a company due to a vague or incomplete website and want to reach someone immediately, consider:
- Trying a different browser
- Researching a competitor
- Complaining to the webmaster
- Using the "contact us" page
A: Using the "contact us" page

Q: STEM stands for:
- Science, teaching, electronics, math
- Science, technology, engineering, music
- Science, technology, engineering, math
- Science, technology, electronics, mechanics
A: Science, technology, engineering, math

Q: Which of the following is a career-related or technical field of study?
- Accounting
- History
- English
- Ethnic studies
A: Accounting

Q: The most common form of experiential learning is:
- Job shadowing
- Internships
- Information interviewing
- Site visits
A: Internships

Q: What are the four steps for conducting research as outlined by this chapter?
Feedback: create questions, identify resources, group questions, do research

Q: List two online career resources for locating information about careers that match your skills.
Feedback: Any of the following: O'Net, Occupational Outlook Handbook, Bureau of Labor Statistics Occupational Finder, Eureka

Q: The time in our economy that was focused on farming is known as the ____________________ Age.
A: Agriculture

Q: The Latino Bar Association, the American Society for Civil Engineers, and the American Management Association are all ____________________.
A: professional associations

Q: The ability to nurture relationships both inside and outside of the workplace is essential to successful career development.
- True
- False
A: True

Q: Networking is a brief connection with another person with the intended benefit of personal gain.
- True
- False
A: False

Q: Instructors are a poor networking resource because their only connections are with other instructors.
- True
- False
A: False

Q: College alumni events can offer networking opportunities.
- True
- False
A: True

Q: Showing appreciation to a networking contact is not important since it is not a formal job interview.
- True
- False
A: False

Q: A thorough assessment of your social network can reveal areas for improvement.
- True
- False
A: True

Q: The purpose of an informational interview is to secure a job offer.
- True
- False
A: False

Q: It is inappropriate to request an informational interview or to send a thank-you note via email.
- True
- False
A: False

Q: If you have a hidden disability, you are required by law to disclose it prior to meeting with an employer.
- True
- False
A: False

Q: It is estimated that at least this percentage of jobs is discovered via networking:
- 35
- 50
- 75
- 85
A: 75

Q: The "closest circle" within your social network:
- Often provides misleading information about job opportunities
- Is too close to you to be objective
- Will be likely to tell you right away if they hear of a job opportunity
- Is also known as a "weak tie"
A: Will be likely to tell you right away if they hear of a job opportunity

Q: This theory suggests that your connections should belong to a number of different social networks so that with each new connection, you can tap into a new group.
- Structural Holes Theory
- Social Resources Theory
- Social Development Theory
- Social Network Theory
A: Structural Holes Theory

Q: Which of the following statements is false?
- Weak ties are a waste of time because time spent on them can be better spent developing strong ties
- It is possible to build a genuine and nurturing relationship via a social network
- Meeting regularly with a college professor during office hours to discuss career and life goals can result in a strong tie
- It is not always necessary to aim for high level connections when developing a social network
A: Weak ties are a waste of time because time spent on them can be better spent developing strong ties

Q: Which of the following questions should not be asked in an informational interview?
- Describe a typical work day.
- How do you deal with stress on the job?
- What are the trends in your field?
- Will you send my resume to human resources?
A: Will you send my resume to human resources?

Q: According to the textbook, when conducting an informational interview with the CEO of a company, which of the following would be an appropriate area to focus on:
- Personal, family life issues
- Entry-level job requirements
- Forecasting of industry trends
- Educational training required for mobility
A: Forecasting of industry trends

Q: The process for arranging an informational interview includes all but the following:
- Thanking the contact for making time available
- Arranging lunch to make the contact comfortable
- Telling the contact why you are doing the interview
- Requesting an additional meeting should you or the contact have more questions or information to share
A: Arranging lunch to make the contact comfortable

Q: The following is not true about networking for internships:
- A cold call to a company is a good way to solicit an internship
- You should target the companies that do the kind of work that interests you
- A resume and cover letter is needed for most internships
- If a company does not list internships on their website, there is no hope of getting one
A: If a company does not list internships on their website, there is no hope of getting one

Q: Describe a benefit that "volunteering" can have on your social network.
Feedback: An opportunity to showcase skills, to build skills, to meet people with similar values who might be willing to help you, to tap into new networks

Q: When conducting an informational interview, how could you rephrase the question "Do you have any positions open?" so that it is not off-putting to an employer?
Feedback: Where can job openings in this field be located?

Q: Networking is a great way to tap into the ____________________.
A: hidden job market

Q: Before making a major decision, a series of smaller decisions usually need to be made first.
- True
- False
A: True

Q: Avoidance is a healthy way to deal with a tough decision.
- True
- False
A: False

Q: Intuitive decision makers are more likely to "go with their gut."
- True
- False
A: True

Q: The CASVE model for career problem solving and decision-making suggests that decision- making is a cyclical process.
- True
- False
A: True

Q: The growth of technology available to filter and access information has made decision-making easier.
- True
- False
A: False

Q: Savvy career seekers know the value of taking advantage of unplanned events and opportunities.
- True
- False
A: True

Q: A positive approach to being "undecided" is being "open-minded."
- True
- False
A: True

Q: According to Happenstance Learning Theory, every event should be planned ahead of time in order to avoid an unexpected and uncomfortable situation.
- True
- False
A: False

Q: An internship is not a good method to assist in clarifying your goals
- True
- False
A: False

Q: Your major dictates your career options, especially if it involves specialized training and skills.
- True
- False
A: False

Q: Experiential learning can add value to a college degree.
- True
- False
A: True

Q: There is a distinct linear path for securing most careers after college.
- True
- False
A: False

Q: According to the information in the chapter, if you are avoiding making a decision about a major on-the-job issue:
- You should continue to put off making the decision, even if you have deadlines
- You should avoid making the decision, by reading a good book to take your mind off of it
- You should ask someone who is not involved in the project to make the decision for you
- You should be aware of physical reactions, such as headaches or drowsiness, that may be related to your feelings about the need to make a decision
A: You should be aware of physical reactions, such as headaches or drowsiness, that may be related to your feelings about the need to make a decision

Q: To make good decisions:
- You must be born as a good decision-maker
- You can use a decision making strategy
- You should never reconsider or change an earlier decision
- You should avoid asking questions
A: You can use a decision making strategy

Q: A twenty-five year-old female who can't make a decision about a major unless she has her boyfriend's approval is utilizing the following approach to decision-making:
- Avoidance
- Procrastination
- Pleasing
- Intuitive
A: Pleasing

Q: Which of the following phases is not part of the CASVE model of decision-making?
- Deliberation
- Communication
- Synthesis
- Execution
A: Deliberation

Q: All but one of the following is a technique for minimizing decision-making regret when confronted with too many options.
- Create new alternatives
- Go with your first choice
- Focus on the larger question
- Spend less time on decisions that don't matter
A: Go with your first choice

Q: Which of the following can increase the probability of having an unplanned event?
- Accepting a friend's last minute invitation
- Staying home and reading a good book
- Sticking to your routine
- Having a 'glass-half-empty' attitude
A: Accepting a friend's last minute invitation

Q: A strong belief that through your own abilities you can make things happen is called:
- Self-esteem
- Self-efficacy
- Self-motivation
- Self-worth
A: Self-efficacy

Q: Which of the following questions will not be helpful when pondering a decision about whether or not to pursue graduate school?
- Am I prepared for the costs involved?
- What kind of career paths have other graduates of this program followed?
- What are the salary ranges of graduates from this program?
- What jobs are guaranteed for graduates?
A: What jobs are guaranteed for graduates?

Q: A "gap year:"
- Is always the right proposition for students who want to leave college
- Is an opportunity to explore before committing to a program of study
- Is required if you fail your first year of college
- Is an alternative to joining the military in some countries
A: Is an opportunity to explore before committing to a program of study

Q: Identify one drawback of the procrastination approach to decision-making.
Feedback: Any of the following: You may miss out on opportunities, give up responsibility

Q: The logical decision-maker gathers facts, analyzes them, assesses outcomes, and ____________________.
A: takes action

Q: The fourth phase of the CASVE model of evaluating a decision's impact and the prioritizing of options is called ____________________.
A: valuing

Q: A clear understanding of your skills, interests, and personality type is the foundation for constructing a résumé with a clear message.
- True
- False
A: True

Q: A good résumé will tell the employer everything they could want to know about you and will not leave anything out.
- True
- False
A: False

Q: A "one-size-fits-all" résumé is what you should strive for.
- True
- False
A: False

Q: You may be preparing for a career that doesn't yet exist.
- True
- False
A: True

Q: The people you associate with online and the events you post impact your "brand."
- True
- False
A: True

Q: Accuracy on a résumé is just as important as consistent font type and size.
- True
- False
A: True

Q: The initial purpose of a résumé is to get a job.
- True
- False
A: False

Q: If you are applying for a position in another state, never include your mailing address for contact information.
- True
- False
A: False

Q: Ensure that your résumé will be opened and viewed properly by an employer by emailing it to yourself first as an attachment.
- True
- False
A: True

Q: In the cover letter introduction, you should let the employer know how you intend to follow-up.
- True
- False
A: False

Q: For easy access, your job search tools should be housed in a:
- Career journal
- Career portfolio
- Career library
- Career center
A: Career portfolio

Q: The world of work is becoming more interconnected and employers are seeking employees who not only have job specific skills, but who are also innovative and creative. For this reason:
- You should major in art
- Triple majors are becoming more popular
- You should consider listing unrelated assets and experiences on your résumé
- You should find jobs that are more traditional
A: You should consider listing unrelated assets and experiences on your résumé

Q: A résumé that focuses on your specific assets only:
- Is targeted and encouraged by career counselors
- Is called a chronological résumé
- Could be too lengthy
- Can make the job search difficult
A: Is targeted and encouraged by career counselors

Q: Brian has just updated his Facebook page with pictures of his Spring Break trip to Mexico where he delivered clothing to an orphanage. This action will assist his career development process by:
- Making his mother proud
- Enhancing his personal brand
- Keeping his teachers updated on his whereabouts
- Diminishing his online presence
A: Enhancing his personal brand

Q: Using privacy settings in social media:
- Can help you manage your personal brand
- Can be done once because they will not change
- Will make an employer think you're hiding something
- Are unnecessary
A: Can help you manage your personal brand

Q: This is the résumé format of choice for most employers:
- Linear
- Functional
- Combination
- Chronological
A: Chronological

Q: A college professor would be best served by using this résumé format:
- Curriculum vitae
- Biography
- Functional
- Reverse chronological
A: Curriculum vitae

Q: A biography résumé format is not useful for:
- An unemployed high school student seeking a retail job
- A recent college graduate in an art field
- Taylor Swift
- Your profile as a new hire for a company's "About Us" page
A: An unemployed high school student seeking a retail job

Q: Which of the following phrases needs an action verb?
- Teamwork and leadership
- Provide customer service
- Train employees
- Tutored students
A: Teamwork and leadership

Q: What is a combination résumé?
Feedback: A document that incorporates features from both the functional and reverse chronological résumé

Q: Your personal brand is made up of those characteristics that make you ____________________ and create themes that shape your image.
A: unique

Q: The filename for your résumé should include your ____________________ and the word ____________________.
A: name, résumé / name, resume

Q: Reviewing advertised jobs in local trade magazines is not an effective method for identifying job leads.
- True
- False
A: False

Q: Creating an entrepreneurial venture while conducting a job search will send mixed messages to a potential employer and lessen your chances of finding paid employment.
- True
- False
A: False

Q: Networking efforts for adults who are re-entering the job market are not as critical as they are for new college graduates.
- True
- False
A: False

Q: Exercising regularly will help relieve the stress of a job search.
- True
- False
A: True

Q: A follow-up thank-you note is not a good idea for a recruiter contact that you meet at a job fair since the contact is only temporary.
- True
- False
A: False

Q: A networking relationship must be reciprocal to work effectively.
- True
- False
A: True

Q: Sending an interesting and relevant article to a networking contact will make you look desperate for a job.
- True
- False
A: False

Q: A general interview format consists of questions that are consistent and asked of all applicants.
- True
- False
A: False

Q: An employer will let you know ahead of time if he or she plans to ask you an illegal question in an interview.
- True
- False
A: False

Q: It is illegal to discriminate in any aspect of employment including job advertisements and testing.
- True
- False
A: True

Q: Which of the following is true about "hidden" jobs?
- 50% of available jobs are considered hidden
- A strong network will increase your access to hidden jobs by 10%
- Word-of-mouth will give you access to 20% of hidden jobs
- 75% of jobs are considered hidden and not advertised
A: 75% of jobs are considered hidden and not advertised

Q: If you are not getting called for interviews, redo your:
- List of references
- Application
- Resume and cover letter
- Cover letter and thank-you note
A: Resume and cover letter

Q: If you are getting interviews, but not offers:
- Embellish your qualifications in future interviews
- Submit a new list of references
- Review your interviewing skills
- Request a second interview
A: Review your interviewing skills

Q: Which of the following is not likely to happen to a career changer who has been out of work for several years? He or she will likely:
- Enter at a higher pay rate
- Report to someone younger
- Start at an entry-level job
- Take a pay cut
A: Enter at a higher pay rate

Q: A person who seeks out ways to connect to nature and the local community is focused on:
- Emotional wellness
- Social wellness
- Occupational wellness
- Spiritual wellness
A: Social wellness

Q: Completing a Sudoku puzzle everyday can improve your:
- Physical wellness
- Intellectual wellness
- Occupational wellness
- Social wellness
A: Intellectual wellness

Q: All of the following can take place at a career fair except:
- An informational interview
- A résumé review
- Job leads
- An industry site visit
A: An industry site visit

Q: The following behavior will not nurture a networking contact:
- Asking for a 20-minute informational interview
- Offering to volunteer for a company fundraising event
- Asking for a job after your first meeting
- Asking questions to help you learn more about the company
A: Asking for a job after your first meeting

Q: "Elevator pitch" is:
- The volume level in an office building elevator
- The height your shoes should be for an interview
- A short and concise marketing statement
- What you do in an elevator after a stressful interview
A: A short and concise marketing statement

Q: Which of the following is an illegal question?
- Tell me about yourself?
- Are you married?
- Are you available to work weekends?
- How do you handle stress?
A: Are you married?

Q: What is one thing you can do to "stay engaged" when you are unemployed and not having any luck finding a job?
Feedback: Any of the following: volunteer, participate in leisure activities, take skill-building courses, consider part-time work in another field

Q: What types of questions are designed to help an interviewee relax at the beginning of an interview?
Feedback: icebreaker questions

Q: A job-search plan is ____________________ and short-term.
A: goal-oriented

Q: A STAR format is a good method for responding to ____________________ interview questions.
A: behavioral

Q: "Professionalism" is a set of competencies combined with a positive work attitude.
- True
- False
A: True

Q: An "organizational culture" can be both formal and informal.
- True
- False
A: True

Q: Seeking out new growth and learning opportunities the first year on the job is not a good strategy.
- True
- False
A: False

Q: A mentor who advocates for you as you gain experience is called a "sponsor."
- True
- False
A: True

Q: As with any networking relationship, a relationship with a mentor is a "two-way street" and should be nurtured.
- True
- False
A: True

Q: According to a recent study, returning phone messages and teleconferencing are the leading causes of long work hours.
- True
- False
A: False

Q: Harassment is unlawful when the offensive conduct becomes a condition of employment.
- True
- False
A: True

Q: Financial planning should not start until you get your first full-time job.
- True
- False
A: False

Q: The cost of an education should be considered a liability rather than an investment.
- True
- False
A: False

Q: If, on the first day of work, you are not provided with guidelines for what to do, you should:
- Complain to a supervisor or a co-worker
- Ask for information
- Pretend you know what you are doing and keep busy
- Socialize with the office staff
A: Ask for information

Q: Your entry-level job tasks involve faxing, opening the mail, and running basic errands. If you perform these tasks well, you will:
- Not be recognized because your tasks are menial
- Gain the respect and credibility of others
- Not contribute to the larger vision of the organization
- Be pigeon-holed in the position and not promoted
A: Gain the respect and credibility of others

Q: You should avoid doing the following the first year on the job:
- Learning about company projects and activities that are outside your responsibilities
- Working hard to build a positive reputation with your colleagues
- Taking credit for others' work if it helped you achieve your goals
- Being too good a team member
A: Taking credit for others' work if it helped you achieve your goals

Q: Which of the following is not true about having a mentor on the job? A mentor:
- Can help you avoid obstacles during your transition year
- Is generally a more senior-level person who provides support
- Should not be younger than you
- Can provide advice on how to improve your professional appearance
A: Should not be younger than you

Q: A good mentee should never:
- Ask questions to enhance the learning experience
- Follow up with a mentor after advice has been implemented to describe the outcome because this is too time-consuming
- Follow through on assignments because this can be done by a more senior-level employee
- Share personal opinions that differ from a mentors' opinions, even when they have been thought out carefully
A: Follow through on assignments because this can be done by a more senior-level employee

Q: The following is not a good strategy for managing work e-mails:
- The subject line and point of the email must be clear
- Be upfront about when you need a response on something important
- Use bullet points and short paragraphs to reduce reading time
- Respond to them as they appear so they don't pile up
A: Respond to them as they appear so they don't pile up

Q: According to the Equal Employment Opportunity Commission (EEOC), "harassment" can be present in all of the following areas when it constitutes unwelcome conduct except:
- Race
- Religion
- Age (20 or older)
- Genetic information
A: Age (20 or older)

Q: This type of loan will defer interest until repayment begins:
- Bank
- Unsubsidized
- Private
- Subsidized
A: Subsidized

Q: Which of the following is not true about debt?
- All debt is the same and will impact you in the same way
- Auto and home loans may offer lower interest rates
- Credit card debt generally tends to offer higher interest rates
- Your liability is the value of an asset minus the amount of the loan
A: All debt is the same and will impact you in the same way

Q: Provide one example of how you can demonstrate your professionalism on the job the first day of work.
Feedback: Any of the following: arrive early, ask questions, be helpful, follow procedures and routines, dress appropriately

Q: Listening carefully in a staff meeting, expressing well thought out ideas, and reacting appropriately to criticism, shows that you have ____________________.
A: emotional intelligence

Q: Creating a budget will help you to reach your ____________________.
A: financial goals

Q: A program that will pay you to work on campus is called ____________________.
A: work-study