Title: Week 2
Course: AHS-141 RTZ > Section: Week 2 The Work Place

The Work Place

1. Identify and describe the importance of professionalism in the medical field.

1. How would you exhibit professionalism in the Medical Assistant field?

1. What type of communication is best employed in the work place?
2. Why is clear communication an imperative to the medical field?
3. How do you insure communication conveys the needs of patients and doctors?
4. What is active listening?
5. Illustrate an example of therapeutic communication skills.

PowerPoints will be posted

1. What are ethics? Give an example of ethical behavior in the medical field.
2. What laws govern the medical field?  How do laws differ from ethics?
3. Give examples of medical management models.
4. What are the “four D’s” needed to “prove malpractice”?  (Wyman 2014)
5. Give four ways to prevent malpractice.