Title: Module 7 Overview
Course: PW-Course-Import-Test > Section: Module 7: Quality Tools

Module 7

Great! You have documented the non-conformance and have got the ball rolling for an engineer to start the investigation into why the items are non-conforming. Most of the investigation is done in a cross-functional team. The engineer will, more likely than not, require your help with parts of the investigation. You have valuable information which will be useful to document in the investigation.

During the investigation the engineer may use six sigma for problem solving. Six sigma is a problem solving methodology that uses one or more quality tools. We will learn more about six sigma and these quality tools in this module.

These quality tools, including the PDCA cycle, can also be used as a tools for continuous improvement. This means that we can improve a quality of a product or process even before a problem arises.

So are you ready to learn more about these tools?

 | Competency

After completing this module, you will be able to assist an investigator in a preliminary investigation.

 | Learning Objectives

- Identify the purpose of quality tools
- Identify the characteristics of quality tools
- Identify and use quality tools

Click Next to move sequentially through the module.