Title: Learning Objectives
Course: Personal Computer Help Desk (25366) > Section: Competency Modules

In this chapter, students will learn about:
- Apply troubleshooting process and the thinking skills required for successful troubleshooting.
- Demonstrate communication skills for troubleshooting.
- Choose information resources to help solve computer problems.
- Select diagnostic and repair tools used to troubleshoot computer problems.
- Assess strategies for troubleshooting.
- Summarize how to develop your own approach to problem solving.