Title: Read it
Course: Personal Computer Help Desk (25366) > Section: Competency Modules

Required Reading:

- Read pages 1 to 52
- Review the Chapter 1 PowerPoint pdf provided by your instructor.
- Study Chapter 1 key terms provided by your instructor.

Optional Resources:

- Timeline of computer history:  www.computerhistory.org/timeline/?gclid=CJv_-t-Mh5kCFQpuGgodP2cJlg
- Ergonomics guidelines:  www.osha.gov/SLTC/ergonomics/index.html
- Help Desk Crossing – job search Web site for help desk jobs:  www.helpdeskcrossing.com