Title: Read it
Course: Personal Computer Help Desk (25366) > Section: Competency Modules

Required Reading:

- Read Pages 140 to 186
- Review the Chapter 4 PowerPoint pdf provided by your instructor
- Study Chapter 4 Key Terms provided by your instructor

Optional Resources:

- Fix common PC problems at home: http://www.microsoft.com/athome/troubleshoot101.aspx
- Problem-solving skills: http://www.ehow.com/list_7674416_skills-problem-solving.html
- Fix a problem with your computer: http://pcsupport.about.com/od/fixtheproblem/u/fix_a_computer_problem.htm