Title: Lerning Objectives
Course: Personal Computer Help Desk (25366) > Section: Competency Modules

In this chapter, students will learn about:
- Compare types of end-user documentation.
- Explain the differences between technical writing and other writing.
- Describe how technical documents are organized.
- Justify how to plan effective user documentation.
- Describe the technical writing process.
- Evaluate effective use of formats.
- Assess strategies for technical writing.
- Analyze common problems in technical writing.
- List tools used for technical writing.
- Describe how to evaluate documentation.