Title: Introduction
Course: System Analysis and Design: Project Mana gement (17338) > Section: Competency Modules

One of the most important and most difficult aspects of project management is defining the scope of a project. Scope refers to all the work involved in creating the products of the project and the processes used to create them.Recall from competency 1.2 that the term deliverable describes a product produced as part of a project. Deliverables can be product-related, such as a piece of hardware or software, or process-related, such as a planning document or meeting minutes.

Project scope management includes the processes involved in defining and controlling what work is or is not included in a project. It ensures that the project team and stakeholders have the same understanding of what products the project will produce and what processes the project team will use to produce them.