Title: Learning Objectives
Course: System Analysis and Design: Project Mana gement (17338) > Section: Competency Modules

After completing this module, you will be able to:

1. Discuss the importance of project quality management for information technology products and services
2. Define project quality management and understand how quality relates to various aspects of information technology projects
3. Describe quality planning and its relationship to project scope management
4. Discuss the importance of quality assurance
5. Explain the main outputs of the quality control process
6. Evaluate the tools and techniques for quality control, such as the Seven Basic Tools of Quality, statistical sampling, Six Sigma, and testing
7. Summarize the contributions of noteworthy quality experts to modern quality management
8. Describe how leadership, the cost of quality, organizational influences, expectations, cultural differences, and maturity models relate to improving quality in information technology projects
9. Discuss how software can assist in project quality management