CTS 2383C - Managing a Server NOS: Syllabus

Updated January 2016

CET 2383C

Managing a Server Network Operating System

Ref #543396

Table of Contents

Faculty Contact Information	Methods of Instruction
Course Description	Pace Chart and Assignments
General Course Outcomes	Course Progress and Evaluation Policy
Course Prerequisites	Communication Policy
Course Attendance & Participation Policy	Other Policies and Procedures
Computer Requirements	Student Success Tips and Resources
Required Course Materials

Faculty Contact Information

Course Instructor:		Prof. XXX
Office Phone:		954-201-XXX
Department Phone:		954-201-XXX
Email:		All communication should be through the course email tool. Use my BC email ONLY if you are unable to access the course email:smartin5@broward.edu
BC Safety Office Phone#:		954-201-HELP (4357)

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Course Description

This course provides students with the knowledge and skills necessary to install and configure a network server and perform post-installation and day-to-day administrative tasks. The course gives the student the background needed to provide technical support for network servers. This course is taught using a networking operating dictated by industry conditions. This course will assist the student in preparing for the related Microsoft certification examination.

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General Course Outcomes

Section 1

1. Access the Control Panel
2. Access the Start screen
3. Execute a command from a command prompt
4. Open Computer Management within Administrative Tools
5. Open the Network and Sharing Center
6. Open Windows Explorer and browse the Windows Server 2008 R2 file structure
7. View available Administrative Tools from the Start menu
8. Configure a Global Catalog server
9. Configure and configure a site
10. Create a new domain.
11. Enumerate group membership
12. Troubleshoot DNS issues with Active Directory
13. Open Administrative Tools within Server Manager
14. Open an application from the Start screen
15. Open File Explorer and browse the Windows Server 2012 file structure
16. Run a command from a command prompt
17. Configure a server for remote management
18. Configure a volume
19. Configure fault tolerant volumes
20. Configure NIC Teaming
21. Convert a Windows Server 2012 full installation to a Server Core installation
22. Convert a Windows Server 2012 Server Core installation to a full installation
23. Create a mount point
24. Create and mount a VHD
25. Create storage pools
26. Deploy roles and features to a remote server
27. Deploy roles and features to an offline image
28. Extend a volume
29. Initialize a disk
30. Install and configure a Windows Server 2012 Server Core system
31. Install roles on Windows Server 2012
32. Install Windows Server 2012
33. Manage disks and volumes
34. Plan a Windows Server 2012 installation
35. Use PowerShell cmdlets to configure a Windows Server 2012
36. Use the WINRM command to manage a remote server
37. Create a virtual machine
38. Manage a virtual machine:
39. Create a virtual hard disk
40. Install a parent virtual machine using a fixed virtual hard disk
41. Create differencing disks from a parent disk
42. Create, apply, and delete snapshots
43. Convert, compact, merge, and expand virtual hard disks
44. Create a virtual network
45. Change group scope.
46. Create a distribution group
47. Create a user account
48. Create computer accounts and manage computer account properties
49. Create global groups
50. Create groups
51. Create nested organizational units
52. Create organizational units
53. Create security groups and delegate authority based on role
54. Delegate administrative control
55. Disable a user account
56. Implement a group strategy
57. Manage user account passwords
58. Manage user accounts
59. Perform an offline domain join
60. Prevent accidental deletion of OUs
61. Redirect the computer container
62. Use Csvde to import and export Active Directory objects
63. Use Domain Services (DS) commands to create and manage Active Directory objects
64. Use Ldifde commands to create and manage Active Directory objects
65. Use PowerShell commands to create and manage Active Directory objects
66. Use the Delegation of Control wizard to assign permissions
67. Use the Ldp utility
68. Configure a DNS Suffix Search List
69. Configure DNS Registration
70. Configure DNS server properties in DNS Manager
71. Configure the DNS service to forward name resolution requests
72. Convert an existing zone to an Active Directory-integrated zone
73. Create a CNAME record to be used as an alias to redirect requests
74. Create a new zone and configure it to be stored in Active Directory
75. Create A records and associated PTR records for specified hosts
76. Create a root zone on a specified server
77. Manage zone properties
78. Use IPConfig to manage the contents of the DNS cache
79. Use Ping and NSLookup to troubleshoot DNS

 Section 2

1. Centrally manage administrative templates using the central store
2. Configure a DHCP Relay Agent
3. Configure a password policy and apply it to specific users or groups
4. Configure a software restriction policy for a specific user
5. Configure ABE
6. Configure and manage shared folders and files
7. Configure automatic and alternate addressing
8. Configure combined NTFS and share permissions
9. Configure exclusion ranges and client reservations
10. Configure group policy preferences to centrally manage settings in the user environment
11. Configure IPv6 settings
12. Configure NTFS permissions
13. Configure printer filters
14. Configure printer pooling
15. Configure restricted groups
16. Configure security options
17. Configure shadow copy settings, including storage location, size, and schedule
18. Configure static IPv4 settings
19. Configure the scope of Group Policy objects
20. Configure user rights to secure network resources
21. Convert an IPv4 address from binary to its decimal equivalent
22. Create a hash rule to create software restrictions
23. Create a path rule for an application
24. Create a quota entry
25. Create a starter GPO
26. Create an AppLocker executable rule
27. Create and activate scopes
28. Create and link GPOs to appropriate objects
29. Create shares on Windows Server 2012 using Server Manager
30. Create snapshots
31. Enable and disable share caching
32. Enable quota restrictions
33. Enable shadow copies on a volume.
34. Enforce User Account Control
35. Given a network address and custom mask, identify valid subnet addresses
36. Given a network address and the subnet mask, identify valid host addresses on that subnet
37. Given a scenario with the desired number of hosts, choose a subnet address and mask
38. Install and authorize a DHCP server
39. Manage printer drivers
40. Modify quota limits
41. Remove inherited permissions
42. Restrict print access
43. Restrict share access through share permissions and user limits
44. Save, copy, or restore previous versions of files
45. Troubleshoot common DHCP issues
46. Use Group Policy to deploy printers to computer and user accounts
47. Use Group Policy to enforce auditing and secure audit logs
48. Use Group Policy to enforce firewall rules
49. Use the Basic Firewall to allow traffic based on port, protocol, or application.
50. Use the Windows Firewall with Advanced Security to manage custom firewall rules

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Course Prerequisites

To maximize your chances for success in this course, make sure that you meet the following course course prerequisites:

• Course Prerequisites and Co-requisites: None
  
• Computer Knowledge and Skills:
  • Students in this course should be familiar with the following computer skills.
    • File Management - You should be familiar with finding and saving files on your computer.
    • The Internet - You should be familiar with connecting to the Internet through an Internet Service Provider or Network Connection.
    • Web Browser Software - You should be familiar with using web browser software to navigate the Internet and locate information.
    • Email - You should be familiar with sending and receiving email messages.
    • Discussions - You should be familiar with posting and reading discussion messages in a threaded format.
    • Attachments - You should be familiar with sending email messages with attached files.
    • Word Processing - You should be familiar with creating, editing, saving, and printing documents using Microsoft Word.

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Course Attendance and Participation Policy

Attendance/Withdrawal Policy:

Participation:

Regular, active, and meaningful participation is a critically important component of this course and is essential to your success. It is recommended that you log into the course several times during the week. Frequency and quality of participation may affect your success in the program.

• Active participation is expected of all students in this course.
• Check your email and course discussions regularly. Ask questions.
• Weekly communication with your Academic Coach.

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Computer Requirements

To complete this course, you must have access to computer hardware and software that meets the standards listed below.

• Assignments that require word processing must be submitted in Microsoft Word format. Documents created using Microsoft Works, or files that have ".txt", ".pdf", or ".asci" extensions will not meet course requirements. If you do not have proper software on your computer, you can use the Microsoft Word program on any of the "open lab" computers at any BC Learning Resource Center or in public libraries. Please virus check documents before sending them. AVG offers a free online virus check.

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Required Course Materials

Required:

Title: TextOut's LabSim for Windows Server Pro Install & Configure: Microsoft Exam 70-410
Author: TestOut
ISBN: 978-1-935080-46-6

TestOut's LabSim Server Pro. TestOut’s course for entry-level Server 2012 administration, will give you the knowledge you need to pass Microsoft’s 70-410 exam, plus the hands-on experience that you will need to pass TestOut’s Windows Server Pro: Install and Configure Certification exam (beta). Throughout this interactive course you will be able to practice your ability to design, implement, configure, and manage a Windows network that incorporates Windows Server 2012

• TestOut Server Pro Certification
• Microsoft 70-410

What's Included:

• TestOut's comprehensive training methodology includes video, text, labs, and certification test prep software.
• Hands-on labs let you practice both hardware and software configuration tasks in a virtual environment.
• Online delivery gives you instant, anywhere access through most major browsers on both PC and Mac.
• Reporting and assessment tools make LabSim perfect for use in a classroom or distance-learning classes.

Where to Purchase:

You can purchase an access code from the Broward College Central Campus bookstore or you can purchase online directly from TestOut Student Purchasing using code 14-232TA to get the discount.

A. Hugh Adams Central Campus Bookstore
Admissions & Student Service Center - Bldg. 19
3501 SW Davie Road
Davie, Florida 33314-1604
Tel: (954) 201-6830
Fax: (954) 201-6895

How to Create an Account:

After you purchase an access code you can create an account by following the instructions located @ TestOut Quick Start Guide.

There are also instructional videos that guide you through the process @ How-To Tutorials.

Here are some Product FAQs

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Methods of Instruction

This is a 3-credit hour fully online course. Normally, a 3-credit hour on-campus course would meet two times each week (during a 16 week term) for a total of 3 hours per week or 48 hours per term. This is a self paced fully online course so students will have to guide themselves accordingly. There is a pace chart included below that will show you how to successfully complete this course in a 4 week period. 

Read and refer to this document regularly. It will tell you what assignments you should complete, and how to complete them.

• Instructions for Quizzes: There are practice quizzes within each module. Quizzes are a measure of your progress in each module and will help you prepare for the Course Evaluation.

• Instructions for Assignments: Each module contains instructional videos and interactive labs. These resources will help demonstrate the hands on part of the course. You can watch the videos and do the labs as many times as you want using them as guides for you to practice the hands on components of the course.
  
• Instructions for Challenge and Evaluation Exams: Instructions are provided in each section based on the section requirements for the Challenge and Evaluation Exams. The Course Evaluation Exam must be taken at a Broward College eTesting Center.
  

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Pace Chart - 4 week completion goal

Purpose

The purpose of this Pace Chart is to give students in this course an indication of how long they will on average spend to complete this course. This Pace Chart is only a guideline and depending on a students' proficiency with computers, learning style, prior knowledge of the subject and personal motivation, actual times may differ widely from the guidelines given.

Entire Course

The entire course should be completed within a sixteen (16) week time frame. Students who can demonstrate competencies faster than the recommended time could complete the course in a four (4) week period.

Section 1

All modules in section 1 should take at most two (2) weeks assuming at least twelve (12) hours per week are spent on each module.

Section 2

All modules in section 2 should take at most two (2) weeks assuming at least twelve (12) hours per week are spent on each module.

Week/Section/Learning Outcomes	Learning Materials	Assignments & Assessments
Week 1/Section 1
Course challenge
Upon successful completion of this section, the student shall be able to: Module 1.0 Windows as a server Access the Control Panel Execute a command from a command prompt Open Administrative Tools within Server Manager Open Computer Management within Administrative Tools Open the Network and Sharing Center Open Windows Explorer and browse the Windows Server 2008 R2 file structure View available Administrative Tools from the Start menu Access the Control Panel Access the Start screen Open Administrative Tools within Server Manager Open an application from the Start screen Open Computer Management within Administrative Tools Open File Explorer and browse the Windows Server 2012 file structure Open the Network and Sharing Center Run a command from a command prompt  Module 2.0 Installation and Configuration Configure a server for remote management Configure a volume Configure fault tolerant volumes Configure NIC Teaming Convert a Windows Server 2012 full installation to a Server Core installation Convert a Windows Server 2012 Server Core installation to a full installation Create a mount point Create and mount a VHD Create storage pools Deploy roles and features to a remote server Deploy roles and features to an offline image Extend a volume Initialize a disk Install and configure a Windows Server 2012 Server Core system Install roles on Windows Server 2012 Install Windows Server 2012 Manage disks and volumes Plan a Windows Server 2012 installation Use PowerShell cmdlets to configure a Windows Server 2012 Use the WINRM command to manage a remote server  Module 3.0 Hyper-V Create a virtual machine Manage a virtual machine: Create a virtual hard disk Install a parent virtual machine using a fixed virtual hard disk Create differencing disks from a parent disk Create, apply, and delete snapshots Convert, compact, merge, and expand virtual hard disks Create a virtual network	Complete content for modules 1-3	Complete practice quizzes, labs and discussions for Modules 1 - 3
Week 2/Section 1
Upon successful completion of this section, the student shall be able to: Module 4.0 Active Directory Change group scope. Configure a Global Catalog server Configure and configure a site Create a new domain. Enumerate group membership Troubleshoot DNS issues with Active Directory Create a distribution group Create a user account Create computer accounts and manage computer account properties Create global groups Create groups Create nested organizational units Create organizational units Create security groups and delegate authority based on role Delegate administrative control Disable a user account Implement a group strategy Manage user account passwords Manage user accounts Perform an offline domain join Prevent accidental deletion of OUs Redirect the computer container Use Csvde to import and export Active Directory objects Use Domain Services (DS) commands to create and manage Active Directory objects Use Ldifde commands to create and manage Active Directory objects Use PowerShell commands to create and manage Active Directory objects Use the Delegation of Control wizard to assign permissions Use the Ldp utility Module 5.0 DNS Configure a DNS Suffix Search List Configure DNS Registration Configure DNS server properties in DNS Manager Configure the DNS service to forward name resolution requests Convert an existing zone to an Active Directory-integrated zone Create a CNAME record to be used as an alias to redirect requests Create a new zone and configure it to be stored in Active Directory Create A records and associated PTR records for specified hosts Create a root zone on a specified server Manage zone properties Use IPConfig to manage the contents of the DNS cache Use Ping and NSLookup to troubleshoot DNS	Complete content for modules 4 - 5	Complete practice quizzes, labs and discussions for Modules 4 - 5
Section 1 Evaluation
Week 3/Section 2
Upon successful completion of this section, the student shall be able to: Module 1.0 File and Share Access Configure NTFS permissions Remove inherited permissions Enable quota restrictions Create a quota entry Modify quota limits Configure ABE Enable shadow copies on a volume. Configure shadow copy settings, including storage location, size, and schedule Create snapshots Save, copy, or restore previous versions of files Configure and manage shared folders and files Restrict share access through share permissions and user limits Enable and disable share caching Create shares on Windows Server 2012 using Server Manager Configure combined NTFS and share permissions Module 2.0 Print and Document Services Configure printer pooling Restrict printer access Configure printer pooling Manage printer drivers Configure printer filters Restrict print access Use Group Policy to deploy printers to computer and user accounts Module 3.0 Group Policy Create and link GPOs to appropriate objects Create a starter GPO Centrally manage administrative templates using the central store Configure the scope of Group Policy objects Configure a password policy and apply it to specific users or groups Use Group Policy to enforce auditing and secure audit logs Configure user rights to secure network resources Configure security options Enforce User Account Control Configure restricted groups Use the Basic Firewall to allow traffic based on port, protocol, or application. Use the Windows Firewall with Advanced Security to manage custom firewall rules Use Group Policy to enforce firewall rules Configure a software restriction policy for a specific user Create a path rule for an application Create a hash rule to create software restrictions Create an AppLocker executable rule Configure group policy preferences to centrally manage settings in the user environment	Complete content for modules 6 - 8	Complete practice quizzes, labs and discussions for Modules 6 - 8
Week 4/Section 2
Upon successful completion of this section, the student shall be able to:  Module 4.0 Networking Configure IPv6 settings Configure static IPv4 settings Convert an IPv4 address from binary to its decimal equivalent Given a network address and custom mask, identify valid subnet addresses Given a network address and the subnet mask, identify valid host addresses on that subnet Given a scenario with the desired number of hosts, choose a subnet address and mask Module 5.0 DHCP Configure a DHCP Relay Agent Configure automatic and alternate addressing Configure exclusion ranges and client reservations Create and activate scopes Install and authorize a DHCP server Troubleshoot common DHCP issues	Complete content for modules 9 - 10	Complete practice quizzes, labs and discussions for Modules 9 - 10
Section 2 Evaluation
Course Evaluation

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Course Progress and Evaluations Policies

• Assignment Submissions
  • Assignment suggested deadlines are posted in the Pace Chart. Assignments must be submitted through the course learning management system. No assignments will be accepted via email unless requested to do so.
  • If no assignments are submitted for a full week you may be contacted by your course instructor and/or academic coach to make sure satisfactory progress is being made in this course.
  • Discussion postings are expected to be posted according to the Pace Chart.
• Proctored Evaluations
  • This course has one required proctored evaluation that must be taken at one of the campus e-Testing Centers or at an alternate pre-approved testing location. The Course Evaluation must be passed.
  • BC e-Testing Centers are located on:
  • Central Campus Building 17 (library) Room 220, visit the Central Campus eTesting Center website to view their hours of operation.
  • North Campus Building 62 (Academic Success Center) Room 135, visit the North Campus eTesting Center website to view their hours of operation.
  • Proctor U - Online Proctored Testing.  You the opportunity to take your exams at home with online proctoring. Using a webcam and a reliable high-speed internet connection, you can take your exams anywhere. Here you will find information on utilizing this online testing application right from your work or home. YOU MUST COORDINATE THIS TEST WITH YOUR INSTRUCTOR.
  • Allow plenty of time to complete your Course Evaluation prior to the scheduled closing time of the eTesting Center. When the eTesting Centers close, tests must be submitted whether they have been completed or not. You will not be able to return to complete the test at a later date. Sundays are the busiest days so you may have to wait for a seat. Nothing is permitted in the eTesting Centers except a pen/pencil unless the instructor has provided a list of approved testing aids (i.e., textbook, calculator, headphones, etc.).  Lockers and scratch paper are provided.  See the testing center websites listed above for a complete list of rules.
  • You will need to show a BC identification card or picture ID in order to be able to take the test in the testing center.
  • Students who live outside Broward County can contact me for instructions on how to take proctored evaluations at an alternate authorized location or in an online proctored environment. There are added costs associated with these optional methods of testing and both must be pre-approved at the start of the term.
• Parking for Proctored Evaluations: Students who take only online courses (no on-campus ones) do not pay parking fees and therefore are not eligible to obtain a parking hang tag.
• Students on North can park for free at the library and make the short walk to Building 62.
• Students on both North and Central can email onlinecompdegree@broward.edu at least three days in advance of the evaluation to receive a temporary parking pass. The parking pass will be emailed to your BC email account, which you can print and place on your dashboard on the day of the evaluation.
• View your Progress
  • Online quiz and Course Evaluation grades will be available after finishing the quiz or Course Evaluation. View "Grades" from the course homepage.
  • Feedback for assignments will be posted within 4 BC working days of the submission date of the assignment.
  • Feedback for discussion postings will be posted within 4 BC working days after completing posting to the discussion.
  • Final course grades may be obtained through students MyBC portal.
• How your Grade will be Determined

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Communication Policy

Expectations for Course Communication

• Email: Use the email tool only for private, personal, one-to-one communication with a specific individual or groups of individuals. Please do not send course related emails to the instructor's BC email address. Solicitations will not be tolerated. Assignments sent to the instructor's BC email will not be accepted.
  • Alternate Communication: In the event that the course communication tools are unavailable for more than 24 hours, the instructor will communicate with students (if necessary) via their BC email addresses. Access your BC email account at http://www.outlook.com
• Discussions: Use the Course Cafė discussion thread to post questions that might be of general interest to all students such as questions about assignments, lessons, etc. Feel free to respond to other students if you think you can help them. Proofread the content of your posts before making them public; proper grammar and sentence structure are expected. Remember that the discussion tool is public - everyone will be able to view posts and responses. See the Netiquette section below for expectations regarding appropriate behavior in online discussions.
• Faculty Response Policy: Course emails and discussion posts will be answered within 48 hours. Emails sent on Saturday or Sunday may not be answered until Monday. It is recommended that you post course-related questions in the discussion area. If you need info related to the Course Evaluation or assignment, plan ahead and submit your questions well ahead of the date you intend to complete them. Your instructor is not online 24 hours per day, so please allow time for responses.
• Netiquette: In all online communication, it is expected that all students will follow rules of online "netiquette". Netiquette is a set of rules for polite online behavior that all members of this class are expected to follow. Read some general netiquette rules here. Basically, these rules say "be respectful and be polite to each other" and "be patient," etc. No one is perfect and we all have different approaches to life, work, and school.
  
  • Individuals who violate the netiquette policy or engage in disruptive online behaviors such as flaming (posting disrespectful or hostile comments), posting inappropriate comments, or shouting (posting messages using all capitals) may have their course access privileges revoked and/or they may be referred to the Student Dean. Students who continue to engage in unacceptable online behavior after being warned, may be permanently denied access to the course and/or may receive a U for the course.
  • Please don't use email shorthand like ROTFL (rolling on the floor laughing) or BTW (by the way) - not everyone knows what these abbreviations mean. If you want to use emoticons (smileys) to convey feelings, please stick with the basics happy :-) sad :-( or wink ;-). Others are less well known and are subject to different interpretations. The idea is to be clear in your communications.
• Privacy Notice: Course access records, email postings, discussion postings, and chat room conversations will be stored. This is one more reason to make sure that your communications adhere to the netiquette policy.

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Other Policies and Procedures

Special Needs - Students having special needs as defined by the Americans with Disabilities Act should:

• Notify the Office of Disability Services as early in the term as possible. It is the student's responsibility to contact the Disability Support Office prior to receiving services.
• Notify the instructor after you have contacted the Office of Disability Services so that the instructor can consult with the Office of Disability Services to discuss what reasonable accommodations would be appropriate for your situation.

Academic Honesty

• Each student's academic work must be the result of his or her own thought, research, or self-expression.
• Cheating includes, but is not limited to copying the work of another person (Student Handbook p. 37) or permitting your work to be copied by another person, discussing practice test/quizzes or Course Evaluation answers or questions with people who have not completed the test, distributing assignment materials to other students, possessing course materials that have not been formally released to students in the course, and collaborating on the completion of assignments not specifically designated in the syllabus as being group projects.
• Cheating will be considered a breach of BC's Code of Conduct Policy and will result in a failing grade for the course, disciplinary action, and/or a referral to the Dean of Student Affairs. Examples 1) If it appears that two or more students have submitted the same material for any solo assignments, each student involved will receive zero points for that assignment. 2) If it appears that a student has copied an assignment from published material (including Internet sites), the student will receive zero points for that assignment.

Logging Off

• Security Warning: If you don't close your browser or log off, a person using that machine after you will have access to your course materials, could send e-mail to me in your name, and view your confidential student record. Protect your password. Click "Logout."

Lab Safety (if applicable)

• Students must follow approved safety procedures when completing lab work.

24/7 Helpdesk Information

• For year-round, 24 hour technical assistance use the information below to reach the BConline Helpdesk.
  • Phone number: 1 866 468-0009
  • Chat: 24/7 Help Desk
  • You can also open your own ticket online and can track any of your open help desk tickets at the BConline Support Center.

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Student Success Tips

In order to be successful in this course, you need to be organized and manage your time well so that you can complete all assignments and assessments in a timely manner. Make sure that you do not allow yourself to procrastinate, and that you communicate with the instructor or your classmates via the Course Cafe if you have any questions on any course materials or need assistance completing any assignments.

Online Resources for Students

• Click here to access a wide variety of support resources for students enrolled in online courses, such as library services, advising and counseling, tutorials, tutoring services, disability services and more.

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U.S. Department of Labor Disclaimer

This product was funded by the U.S. Department of Labor’s Employment and Training Administration. This product  was created by the grantee and does not necessarily reflect the official position of the U.S. Department of labor. The Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership

Except where otherwise noted, this work is licensed under a Creative Commons Attribution 4.0 International License.

The Academic Use of Textbook Material Disclaimer

The material contained in this course uses direct excerpts from the required textbook for this course:

Title: TextOut's LabSim for Windows Server Pro Install & Configure: Microsoft Exam 70-410
Author: TestOut
ISBN: 978-1-935080-46-6

The use of this material is authorized under the publisher's academic use license which requires the user to purchase the required textbook.