Title: Syllabus
Course: CIS 205 Part 3: T&I A+ 802

PACE-IT CIS 205 T&I Certificate:

Syllabus

Technology & Integration Certificate (CIS 205) Syllabus

Certificate Description

This is a 44 credit certificate delivered fully online. It is called the Technology and Integration Support (T&I) Certificate, CIS 205. The certificate is delivered in five parts including an introduction with training, A+ 801, A+ 802, Networking+10-006, and the final part including Career Management, Entrepreneurship and Capstone Project. This course is designed to help you learn or augment the skills needed to become employed in the IT field and gain the competencies required to pass industry certification exams including CompTIA A+ 220-801, CompTIA A+ 220-802, CompTIA N10-006, PC Pro, and Network Pro.

This certificate teaches students industry competencies through video tutorials, lab simulations, walkthroughs, and other resources. Students will demonstrate competencies by taking assessments in the form of online lab simulations, multiple choice and competency based tests.

Prerequisites

n/a

Course Dates and Length

This is a self-paced and competency based course and is delivered completely online. There are no class sessions. You sign into Canvas to complete this certificate's sections and assessments at your own pace.

This course begins immediately and continues per the plan you develop with your Academic Coach.

Course Mode

This is an online course. Classroom time is replaced by content and activities that take place in a managed online classroom. However, the contact hours are flexible and assignments and communication can take place at home or any place with a computer and Internet access. This certificate program does not require campus visits.

For more information about taking an online class, visit www.edcc.edu/elearning.

Certificate Mentor Information

Certificate Mentor: Brian Ferrill

Contact:425-374-4172

Email: brian.ferrill@email.edcc.edu

Edmonds Community College Student Email:

When you enroll at Edmonds Community College, you will be assigned an Edmonds Community College email account.  The EDCC email account is the only email the college will use to contact you.

- If you have another email account such as Yahoo, MSN, Gmail, etc, EDCC will NOT use that account to contact you.
- The only account we will use to contact you will be your EDCC email account.
- You CAN forward all your EDCC email to your own MSN, etc account, you can do that.

PLEASE NOTE: If there is a change of date in a meeting or presentation, we will use the EDCC email account to let you know.  Please know how to access your EDCC email or have it forwarded to your personal account.

GET HELP with EDCC email by contacting the START office at https://sites.google.com/a/edmail.edcc.edu/start-edcc/

START can help with questions like

  - How do I activate my email?
  - What is my EDCC email?
  - How do I access my EDCC email?
  - How do I forward EDCC email to my personal account?

Certificate Materials

- Personal Computer
- Internet Connectivity
- TestOut Account (directions given at appropriate time during certificate)
- Computer Resources: Computers are available in a wide variety of locations across campus. The campus also has a wireless network available for students. See www.edcc.edu/acs/facilities.html for a complete list of locations and resources, and see START at www.edcc.edu/online/start for student technical assistance.

Certificate Learning Objectives

At the completion of this certificate students will be able to:

- Demonstrate competency installing, upgrading, troubleshooting and repairing computers.
- Demonstrate a basic understanding of wired and wireless networking.
- Demonstrate competency in software support and desktop applications.
- Demonstrate an ability to apply standard customer service skills.
- Demonstrate an ability to manage the technological assets of a company
- Successfully manage career goals through creating effective resumes / CVs, developing interviewing skills and goal setting.

Certificate Outline

This certificate contains multiple parts. You must complete each part before your Academic Coach enrolls you into the next part:

- Part 1: Introduction to PACE-IT and Setting Up
- Part 2: CompTIA A+ 220-801 Competencies and Exam Prep (including purchase and set-up of TestOut A+)
- Part 3: CompTIA A+ 220-802 Competencies and Exam Prep
- Part 4: CompTIA N10-006 Competencies and Exam Prep (including purchase and set-up of TestOut Networking+)
- Part 5: Career Management, Entrepreneurship, and Capstone Project

Within each part are modules and competency sections for all CompTIA exams covered by this certificate and other requirements for learning including PACE-IT introduction, TestOut LabSim, Career Management, Entrepreneurship, and your Capstone Project.

Following is a list of the modules and detailed course outline, please click on the link to open the list: Modules List

Schedule

You and your Academic Coach will set up the pace by which you will complete this certificate's content. Typically, the content in the certificate is linear and will be completed in the order it is presented.

Assessment and Grading

Modules are set up in a specific order and require passage of the module competency quiz before moving on to the next module. Before moving onto the next subject, i.e. from A+ 801 to A+ 802, the student must receive a passing grade on the industry exam for that module subject.

Assessments

There are multiple types of assessments throughout this certificate. Each module contains an assessment appropriate for the type of information you are learning. You are required to complete the assessment(s) within and at the end of each module before receiving credit for the module.

The graded assessments include:

- Written assignment submissions
- Multiple Choice Quizzes (Module Competency Quizzes)

Grading

Awarding of the PACE-IT grant certificate requires that you demonstrate a 2.8 (B-) or better competency on all outcomes as well as passing one industry recognized certification.  For the Technology and Integration Certificate you will have your choice of industry certifications to meet this requirement.  You do not have to take all of these exams, but you must take and pass at least one.  They are:

- Comp Tia A+ 220-801 Exam
- Comp Tia A+ 220-802 Exam
- Comp Tia Network + N10-006
- PC Pro (permission required to be considered your required exam)
- Network Pro (permission required to be considered your required exam)

Before you are awarded the certificate from Edmonds Community College, you must take and pass one of these industry exams.  In the case of the PC Pro and the Network Pro exams, the first exam is included with the purchase of Test Out software.  Other exam fees are the responsibility of the student. Module grades must meet a minimum grade of 2.8 on the grade scale.  Until you pass a module with the 2.8 grade, you will not be able to move on to the next module.  Modules may have a mix of quizzes, tests, and project assignments and learning activities to demonstrate your competency.

The grade table below shows how your quizzes, tests and project assignments will line up on the decimal system.  For instance, if you demonstrate that you know the competency at 95%, you will receive a 4.0 for that module.  If you should demonstrate that you only know 70% of the competency, you will be required to continue working in the module until you show that you know a minimum of 83% of the competency.

Grade / Percentage | Equivalent Letter Grades |
4.0 | 95 |  | A | 4.0 – 3.9 |
3.9 | 94 |  |  |  |  | A- | 3.8 – 3.5 |
3.8 | 93 |  |  |  |  | B+ | 3.4 – 3.2 |
3.7 | 92 |  |  |  |  | B | 3.1 – 2.9 |
3.6 | 91 |  |  |  |  | B- | 2.8 |
3.5 | 90 |  |  |  |  |  |  |
3.4 | 89 |  |  |  |  |  |
3.3 | 88 |  |
3.2 | 87 |  |
3.1 | 86 |  |
3.0 | 85 |  |
2.9 | 84 |  |
2.8 | 83 |  |
Below here is unacceptable and requires continued work to achieve 2.8 competency or above. |

Please see the Student Rights, Freedoms and Responsibilities in the Edmonds CC online academic catalog: http://catalog.edcc.edu/content.php?catoid=23&navoid=6810. This document includes Guidelines for Student Conduct and information on disciplinary procedures.

Viewing grades

You can view your grades by clicking on the link called "Grades" in the menu on the left hand side of the screen OR by clicking Grades

Some grades are added by hand after your Academic Coach has confirmed the completion or grading of required assignments. Grades may not show up immediately. Please be patient while these grades are verified and entered into Canvas.

Participation

This class is fully online. There are no class meetings or required discussions.
Your participation is measured by your completion of module section assignments and assessments.

Discussion Boards

There are multiple discussion boards available in which you can participate. These may not monitored regularly by the Academic Coach. They are not they required. You may participate by clicking the "Discussions" link in the left hand menu that is always on the screen or clicking Discussion Index

Discussions include an introduction board, a group sign up board, and a student question board. These boards allow you to interact with other students who are enrolled in the course.

Netiquette

When participating in the discussions, email, chat, online conferences, video conferences, or other online services, please use netiquette. Netiquette is ethical behavior including

- respecting the privacy of others,
- following the student code of conduct,
- not abusing technology and access to college resources,
- being respectful of others,
- not attacking or bullying others,
- respecting others' time,
- not typing in all caps,
- and using correct spelling, punctuation, and grammar.

Learn more about netiquette.

Expectations

You are expected to:

- Meet virtually/ on the phone with your Academic Coach to schedule your path through this certificate.
- Meet virtually/ on the phone with your student Academic Coach on a weekly basis.
- Complete the module activities, assignments, and assessments per the required minimum score before being awarded a grade or points for the module or certificate.

STATEMENT ON ACADEMIC INTEGRITY

Edmonds CC students shall demonstrate Academic Integrity. We are expected to report all violations of Academic Integrity (cheating and plagiarism) to the College. The College's database of such incidents will be monitored by the Office of the Vice President for Student Services. Data will be maintained for three years. Evidence of repeat incidents will result in additional action by the Office of the Vice President for Student Services as governed by the Student Code of Conduct.

In this course, cheating and plagiarism will result in in an assignment or grade penalty ranging from a 0.0 on the assignment to a denial of credit for the course.

A second incident in this class will result in an assignment or grade penalty ranging from a 0.0 on the assignment to denial of credit for the course and other possible sanctions imposed by the Vice President of Student Services.

Academic dishonesty

During your time throughout at Edmonds Community College, your work will be evaluated for you competency in topics that are covered.  You are responsible for representing the work that you do here as your own or from another source.

ACADEMIC MISCONDUCT AND DISHONESTY
(2009: Used and adapted, with permission, from information received at the University of Washington-Bothell Academic Writing Center.)

Students are expected to be familiar with the Student Rights and Responsibilities, Guidelines for Student Conduct, and Disciplinary Action Procedures provided by the Office of Student Life and printed in the student handbook. Students who violate rules of academic misconduct and dishonesty are subject to disciplinary sanctions, including suspension and dismissal.
Academic misconduct and dishonesty includes, but is not limited to: Cheating, Fabrication, Facilitation, and Plagiarism.

Cheating means

- Giving or receiving unauthorized assistance (helping other students do their assignments, taking their exams, or allowing other students to help you with your assignments or exams);
- Intentionally using or attempting to use unauthorized materials or information (copying from another student, using a “cheat sheet” during an exam, sending or receiving text messages during an exam, accessing the Internet for answers, etc.).

Fabrication means

- Creating false information or data and presenting it as fact (making things up);
- Filling in “gaps” with made-up information.

Facilitation means

- Intentionally or unintentionally helping or attempting to help another student cheat, fabricate, plagiarize, or otherwise violate any part of the Guidelines for Student Conduct;
- Failing to stop a known violation of the Guidelines.

Plagiarism means

- Intentionally or unintentionally using another person's original words, ideas, or research (including the words/ideas of faculty or students) in any academic assignment without explicitly identifying that person within your work.
- Failing to provide a list of Works Cited for all outside sources consulted or used in your assignments or essays (regardless of whether or not you directly quoted those sources in your essay);
- Failing to provide in-text citations for all information consulted or borrowed from written or electronic documents (books, magazines, newspapers, pamphlets, websites, etc).

Ways to Avoid Plagiarism:

- Do your own work. Do not rely on the Internet or other sources for your ideas or responses.
- Start your assignments early! Waiting until the last minute makes cheating/plagiarism too tempting.
- Do not copy and paste information off the Internet or from any other electronic or printed source. This form of plagiarism is also a violation of copyright laws.
- Do not copy and paste information posted by other students on Blackboard (Bb) or use someone else’s information as a source for your own postings. Remember, do your own work!
- When writing an essay, document and cite all information borrowed from your sources, even when the information is paraphrased (restated in your own words) and not a direct quote. Citing direct quotes alone is not sufficient!
- When paraphrasing borrowed information, use your own words, and cite each occurrence at the point in the essay where it is used (in-text citation).
- Do not fail to give credit to the source; the author deserves credit.
- If you have ANY questions about how to complete your assignments or sufficiently document your sources, ask your instructor, not your friends. Students are often wrong!

Consequences for Plagiarism: At Edmonds CC, the consequences for any form of plagiarism include: denial of credit for the assignment, and/or denial of credit for the course, and/or notification of the Vice President for Student Services, and/or sanctions imposed (including suspension and/or dismissal from the college) by the Vice President for Student Services as he/she deems appropriate according to the policies and procedures of the college.

When in doubt, DON’T!

2009: Used and adapted, with permission, from information received at the University of Washington-Bothell Academic Writing Center.

Students that may have committed one of these infractions or is suspected to have committed one of these infractions will have a conversation initially with certificate Academic Coach and if needed the Dean of the Natural Sciences / Math Division of Edmonds Community College.

Services for Students with Disabilities

If you require an accommodation for a disability, please contact Services for Students with Disabilities at 425.640.1320 or ssdmail@edcc.edu.

Emergency Preparedness

The Triton Alert System information is here: www.edcc.edu/alert/triton. This System will be used to send notifications regarding campus closures, emergency situations, or evacuation orders in the event of an emergency or inclement weather. Edmonds CC students and employees are automatically enrolled to receive Triton Alerts through their college email addresses. Sign up to receive text and voice messages on your mobile or home phones and/or additional email notifications to personal email addresses.

Include your plan for communication in the event of inclement weather or similar event.

Additional Resources

- Academic Calendar: http://calendar.edcc.edu/_academic.php
- Advising: www.edcc.edu/advising
- College Policies and Procedures: http://catalog.edcc.edu
- Counseling and Resource Center: www.edcc.edu/counseling
- Distance Learning Office: www.edcc.edu/online
- Diversity Student Center: www.edcc.edu/dsc
- Learning Support Center: www.edcc.edu/lsc/Tutoring_Center.php
- Library, including online resources: www.edcc.edu/library
- Office of Student Life: www.edcc.edu/stulife
- Student Printing Guidelines: www.edcc.edu/acs/Printing
- Student Services: www.edcc.edu/support

Important Dates

List last day to withdraw, final exam day, and registration openings for the coming quarters. Edmonds CC Academic Calendar: www.edcc.edu/calendar/academic.html.

U.S. Department of Labor Policies

CFR 2003 Title29 Vol1 Section 37 29-30 Equal Opportunity Policy

§ 37.29 What are a recipient’s obligations to disseminate its equal opportunity policy?

(a) A recipient must provide initial and continuing notice that it does not discriminate on any prohibited ground. This notice must be provided to:

(1) Registrants, applicants, and eligible applicants/registrants;

(2) Participants;

(3) Applicants for employment and employees;

(4) Unions or professional organizations that hold collective bargaining or professional agreements with the recipient;

(5) Subrecipients that receive WIA Title I funds from the recipient; and

(6) Members of the public, including those with impaired vision or hearing.

(b) As provided in § 37.9, the recipient must take appropriate steps to ensure that communications with individuals with disabilities are as effective as communications with others.

§ 37.30 What specific wording must the notice contain?

The notice must contain the following specific wording:

EQUAL OPPORTUNITY IS THE LAW

It is against the law for this recipient of Federal financial assistance to discriminate on the following bases: against any individual in the United States, on the basis of race, color, religion, sex, national origin, age, disability, political affiliation or belief; and against any beneficiary of programs financially assisted under Title I of the Workforce Investment Act of 1998 (WIA), on the basis of the beneficiary’s citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or his or her participation in any WIA Title I-financially assisted program or activity. The recipient must not discriminate in any of the following areas: deciding who will be admitted, or have access, to any WIA Title I-financially assisted program or activity; providing opportunities in, or treating any person with regard to, such a program or activity; or making employment decisions in the administration of, or in connection with, such a program or activity.

WHAT TO DO IF YOU BELIEVE YOU HAVE EXPERIENCED DISCRIMINATION?

If you think that you have been subjected to discrimination under a WIA Title I-financially assisted program or activity, you may file a complaint within 180 days from the date of the alleged violation with either: the recipient’s Equal Opportunity Officer (or the person whom the recipient has designated for this purpose); or the Director, Civil Rights Center (CRC), U.S. Department of Labor, 200 Constitution Avenue NW, Room N–4123, Washington, DC 20210. If you file your complaint with the recipient, you must wait either until the recipient issues a written Notice of Final Action, or until 90 days have passed (whichever is sooner), before filing with the Civil Rights Center (see address above). If the recipient does not give you a written Notice of Final Action within 90 days of the day on which you filed your complaint, you do not have to wait for the recipient to issue that Notice before filing a complaint with CRC. However, you must file your CRC complaint within 30 days of the 90-day deadline (in other words, within 120 days after the day on which you filed your complaint with the recipient). If the recipient does give you a written Notice of Final Action on your complaint, but you are dissatisfied with the decision or resolution, you may file a complaint with CRC. You must file your CRC complaint within 30 days of the date on which you received the Notice of Final Action.

A)     Incident Reporting

1)     Edmonds Community College will immediately document actual, potential or suspected fraud; gross mismanagement or misuse of program funds; conduct violations; violations of regulations; and (program) abuse via the Incident Report (IR) form found in TEGL 2-12.

2)     Situations involving imminent health or safety concerns, or the imminent loss of funds exceeding an amount large than $50,000 are considered emergencies and will be immediately reported to the OIG and Department’s Office of Financial and Administrative Management (OFAM) by telephone and followed up with a written IR form no later than one working day after the telephone report.

3)     OIG Contact information:

OIG Complaints Analysis Office

200 Constitution Avenue, NW

Room S-5506

Washington, DC 20210

202-693-6999 or 1-800-347-3756