Title: Introduction
Course: ENG 120 Technical Composition I > Section: ENG 120 Technical Composition I

Introduction

Attributes of Effective Technical Writing

No matter what career you enter, including HVAC, you will be expected to know how to complete some kinds of technical writing. You may write to inform, instruct, or persuade readers both within and outside of your company.

You may be asked to:

- Write memos, e-mails, and letters to inform customers or respond to requests
- Write progress reports
- Prepare work logs
- Write incident reports
- Describe products or procedures to colleagues or customers
- Instruct customers on how to use a product
- Explain a product or procedure
- Edit and review documents written by colleagues

Quality technical writing has the following six attributes. It must be:

- Clear. Your document must have a single meaning.
- Accurate. All the facts must be correct. A single inaccuracy can confuse your readers.
- Complete. Your document must contain all of the information the readers need.
- Concise. Your document must convey information as economically as possible.
- Accessible. Readers must be able to easily find material in your document.
- Correct. Your document must follow the conventions of grammar, punctuation, spelling, mechanics, and usage.

For additional web resources click on the following url http://en.wikipedia.org/wiki/TechnicalWriting