Course: Career Communication

Human Relations Skills In The Workplace Lecture

Human relations are a certain set of skills that every employee must have when they are hired by an organization. Although you can get better at improving your human relations skills, it is best to possess some good human relations skills prior to entering the workforce for the first time or changing jobs and working for your next organization. And in today’s business world, human relations are especially important if you want to become an employee that companies would love to have in their offices. Employers expect that all employees will have certain qualities that they are looking for. What are human relations in the workplace? Human relations are about working with a group of people at the most basic level.

However, there are even more complex situations involved when we are talking about human relations. It is not enough to just be friendly, courteous and respectful so that your colleagues will admire you. Good human relations also mean that you have to be able to deal with working under supervisors and managers that are difficult to deal with. Having good human relations skills also means being able to work quickly and efficiently when deadlines are expected to be met. You also must be able to accept that you will be required to work and deal with people of different races, religious and ethnic groups. You will also be required to work with people from different countries in the world because today’s workplace is so diverse. Having an open mind is what you must have in a situation when you are working with different kinds of people. If you are flexible and have an open mind, you will be able to understand their mentality, personality and characteristics that make them unique. And over time, they will be able to understand you. Human relations are also about relationship building. This is true whether you are dealing with your co-workers, supervisors, and business partners. You will always have a relationship with the people you work with in the business world and there is no way to escape that.

Good human relations are especially about being able to handle workplace disagreements when they arise. And lastly, good human relations are especially important if you want to be able to restore a relationship that has been damaged for whatever reason. Working with an employee that you have bad feelings for will only make it more toxic for you and bring negativity inside of you. Your work quality will also suffer. Sometimes, you will deal with other employees that have difficult personalities and as soon as there is a problem, talk to your supervisor about it and come up with a solution right away. Getting along with all of your employees is good for you and it is especially good for them too.