Title: COM100 Workplace Communicaton
Course: Career Communication

COM 100-Workplace Communication

Course Description:

Covers topics that teach students how to communicate effectively in the workplace. Includes listing, speaking, reading, and writing, and emphasizes the importance of these four modes of communication in the workplace.

Credit:1

1. Understand the communication process.
2. Identify skills needed to be an active listener.
3. Identify barriers to effective listening.
4. Identify nonverbal communication elements including, but not limited to body language.
5. Understand appropriate communicative practice via phones, text messaging, email, or other technologically assisted means.
6. Identify protocols for meetings including preparation and participation.
7. Demonstrate effective communication for a workplace setting including communication with co-workers, supervisors, and clients.
8. Create and read business documents using appropriate forms and formats.
9. Demonstrate the ability to persuade, direct, summarize, and synthesize using oral and written means of communication.