Seven Cs of Malpractice Prevention
•Competence: Knowing and adhering to professional standards and maintaining professional competence reduce liability exposure
•Compliance: The compliance by health professionals with policies and procedures in the medical office and hospital avoids patient injuries and litigation
•Charting: Charting completely, consistently, and objectively can be the best defense against a malpractice claim
•Communication: Patient injuries and resulting malpractice cases can be avoided by improving communication among healthcare professionals
•Confidentiality: Protecting the confidentiality of medical information is a legal and ethical responsibility of health professionals
•Courtesy: A courteous attitude and demeanor can improve patient rapport and lessen the likelihood of lawsuits
•Caution: Personal injuries can occur unexpectedly on the premises and may lead to lawsuits