Title: Module 1 Exam
Course: CGS1061: Introduction to Computers > Section: Introduction to Microsoft Windows

Q: The above figure shows an example of a(n) _
- CPU
- circuit board
- system unit
- motherboard
A: motherboard

Q: Which of the following is NOT true about the earliest computers?
- They had less processing power than an iPhone.
- They occupied small buildings or entire city blocks.
- They were so expensive only major companies or government organizations could afford them.
- They were first developed in the 1970s.
A: They were first developed in the 1970s.

Q: Evan is working on a presentation to give to his computer club about ports and connectors. Evan tells his club that is a special-purpose port used as a standard interface for connecting peripherals such as disk drives and printers.
- FireWire
- USB
- SCSI
- IrDA
A: SCSI

Q: Which of the following is a safeguard to protect computer hardware from theft?
- Use security locks to secure the equipment to desks.
- Attach an alarm that will sound if the equipment is moved.
- Mark all equipment with an identification tag that can be traced.
- All of the above are true.
A: All of the above are true.

Q: Gemma starts her computer and begins working on a new Microsoft Word document. When Gemma starts Microsoft Word, the computer loads the word-processing instructions into _
- RAM
- ROM
- the operating system
- the motherboard
A: RAM

Q: Tarun is researching various storage devices. Tarun learns that devices are nonvolatile, removable medium that use integrated circuits.
- optical
- solid state
- magnetic
- Blu-ray
A: solid state

Q: Sihaam is helping to troubleshoot network connectivity problems with her computer. Sihaam knows that all of the following can fix her connectivity issues EXCEPT: _
- restarting the router
- checking the computer’s network card
- trying another network cable
- using the boot disk
A: using the boot disk

Q: Some companies use to monitor employee personal use.
- the ping command
- video cards
- spyware
- network cards
A: spyware

Q: Which of the following is NOT true about physical damage to computers?
- Desktop computers are more costly than notebooks with similar storage and processing capabilities.
- Most portable devices are insulated with shock absorbing material.
- Arrange equipment on a desk or floor so that it is stable.
- All of the above are true.
A: Desktop computers are more costly than notebooks with similar storage and processing capabilities.

Q: Jacki is a computer technician. She is helping Fiona learn about protecting her computer from physical damage. Jacki tells Fiona that she should _
- turn on her computer right away to test it after water damage
- attach magnets to her computer to protect the magnetic fields
- transport her computer in a padded case
- wear a grounded strip when she installs a component to her computer
A: wear a grounded strip when she installs a component to her computer

Q: Sara wants to run the Windows 7 defragmentation utility. Sara access the defragmentation utility from the _
- Command prompt
- Control Panel
- Computer window
- Windows Explorer
A: Control Panel

Q: Jolene is a computer professional with lots of knowledge about computer maintenance. Jolene tells her clients that all of the following should be performed by a computer professional EXCEPT: _
- replacing the processor
- opening the power supply case
- adding RAM
- installing a cable management kit
A: installing a cable management kit

Q: As a general rule, you should clean a computer _
- daily
- weekly
- every three to six months
- yearly
A: every three to six months

Q: Which of the following is NOT true about disk fragmentation?
- The computer reads the fragmented file as a single valid file.
- Defragmentation works best on read-only disks.
- To read a file, the read-write head has to scan multiple parts of the disk.
- Windows contains a defragmentation utility.
A: Defragmentation works best on read-only disks.

Q: Jin works in the technology department of a large company, which is in the process of upgrading its computer equipment. Jin wants to properly dispose of the computers and equipment his company no longer needs. Which of the following is NOT true?
- He can check the U.S. EPA Web site for information.
- Computer equipment cannot be recycled.
- He should donate usable equipment to nonprofits or schools.
- He should run a utility that wipes the hard drives.
A: Computer equipment cannot be recycled.

Q: _ is programming code written to provide instructions to the hardware so that it can perform tasks.
- Input
- Output
- Software
- Data
A: Software

Q: Collecting all data and attempting to reproduce the problem are parts of which step in the problem-solving process?
- Select and implement a solution
- Define the problem
- Investigate and analyze the problem
- Identify possible solutions
A: Investigate and analyze the problem

Q: A(n) is a list of services specifically designed to provide assistance to an organization.
- warranty
- support agreement
- extended warranty
- service contract
A: support agreement

Q: A(n) is a collection of related information organized in a manner that allows for rapid search and retrieval.
- database
- spreadsheet
- presentation
- table
A: database

Q: Which of the following is NOT true about delivering effective presentations?
- Cover one topic per slide.
- Use no more than 10 words per slide.
- Use photos, clip art, and graphics instead of words for a more powerful presentation.
- All of the above are true.
A: Use no more than 10 words per slide.

Q: _ software helps you perform a specific task.
- Utility
- Application
- System
- Performance
A: Application

Q: ROM chips are nonvolatile.
- true
- false
A: true

Q: A network drive can be a hard drive or a tape drive located on a computer other than the user’s local system.
- true
- false
A: true

Q: The most common type of pointing device for PCs is the keyboard.
- true
- false
A: false

Q: Accessing a company’s computer for personal use is not considered to be a crime.
- true
- false
A: false

Q: Most computer centers avoid sprinkler systems because of the potential damage to computers.
- true
- false
A: false

Q: Information stored on damaged media is unrecoverable.
- true
- false
A: false

Q: People who break into computer systems are called hackers.
- true
- false
A: true

Q: Solving computer problems is a linear process.
- true
- false
A: false

Q: After solving a computer problem, it is important to describe the symptoms and write down the steps to resolve the problem.
- true
- false
A: true

Q: Debugging is when errors in code are found and corrected.
- true
- false
A: true

Q: System software is also referred to as productivity software.
- true
- false
A: false

Q: Most network licenses are offered in single-user increments.
- true
- false
A: false

Q: Bundleware is software included with the purchase of a new computer.
- true
- false
A: true

Q: The IEEE created a code of ethics.
- true
- false
A: true

Q: Using the AND operator in a search usually finds more documents than using the OR operator with the same search terms.
- true
- false
A: false

Q: Computers have been around for more than 80 years.
- true
- false
A: false

Q: You should create a yearly maintenance schedule to keep computer devices in good working order.
- true
- false
A: false

Q: The control unit reads and interprets the program instruction and changes the instruction into machine language.
- true
- false
A: true

Q: Small deposits of dry ink accumulate on the print head of a(n) laser printer.
- true
- false
A: false

Q: You can use the reply command to test connectivity and isolate hardware problems.
- true
- false
A: false

Q: A mouse with a ball is a(n) optical mouse.
- true
- false
A: false

Q: A(n) _ file is a file like any other, except it is not displayed in a folder window.
A: hidden

Q: Click the _ button to hide the window without closing it.
A: Minimize

Q: As drive space becomes limited, Windows divides data from new files into _
A: sectors

Q: _ is the branch of philosophy concerned with evaluating human action, and developing a system or code of morals of a particular religion, group, or profession.
A: Ethics

Q: A(n) _ keyboard reduces cable problems and improves mobility.
A: wireless

Q: The Windows operating system is designed to work with a(n) _ processor or clone.
A: Intel