Title: Default for FBH Knowledge Assessment 2
Course: Fundamentals of Behavioral Health (70 Hours with MOAB)

Q: A short-term goal for a patient with Delirium Disorder is which of the following?
- Improved problem solving in activities of daily living
- Increased self-esteem and improved self-concept
- Reached optimum functioning in the least restrictive environment
- Regained sensory perception and cognitive function
A: Regained sensory perception and cognitive function

Q: Which of the following actions by a healthcare worker would best help a patient dealing with severe depression?
- Ensure that the patient's day is filled with a lot of group activities
- Assist the patient with personal hygiene and measures to relax
- Allow the patient to self- initiate and determine activities of daily living
- Encourage the patient to explore the reason for his depression
A: Assist the patient with personal hygiene and measures to relax

Q: A patient requires day or evening services; he does not stay overnight. Which type of facility will he need?
- Hospital
- Residential center
- Outpatient treatment center
- Crisis center
A: Outpatient treatment center

Q: A new healthcare worker has been feeling overwhelmed by her new position. She comes to you and asks what she might do. You can see that building resilience skills would be helpful. Which of the following would you NOT suggest?
- Do not try new things as they will be stressful
- Keep things that happen in perspective
- Take decisive actions when at all possible
- Develop a positive view of herself
A: Do not try new things as they will be stressful

Q: There are risks when older patients take medications for behavioral health problems or mental health disorders. Risks can be:
- Bad drug interactions
- Missed doses or overdosing
- Lack of coordination and alertness
- All of the above
A: All of the above

Q: Which of the following is NOT a common barrier to communication?
- Not listening or making premature assumptions about what is being said
- Using technical terms or inappropriate slang that describe behaviors or a patient’s diagnosis
- Watching out for distractions that can interfere with communication such as noise or other environmental issues
- Sending mixed or very long messages that cause confusion or concern
A: Watching out for distractions that can interfere with communication such as noise or other environmental issues

Q: Which statement is an example of an open-ended question?
- "Do you think the medications are helping you?"
- "Is there mental illness in your family?"
- "What was going on before your suicide attempt?"
- "When were you born?"
A: "What was going on before your suicide attempt?"

Q: Which of the following are considered effective communication techniques?
- Setting boundaries
- Active listening
- Paralanguage
- All of the above
A: Active listening

Q: When you observe a patient crossing their arms because they are very upset, which type of non-verbal communication are they displaying?
- Kinesics
- Haptics
- Paralanguage
- Proxemics
A: Kinesics

Q: The document used by healthcare teams that details treatments, has a schedule for observations and reporting of progress, as well as the amount and type of assistance staff will be required to provide, is called a:
- Treatment form
- Plan of care
- Process journal
- Procedure manual
A: Plan of care

Q: A patient is experiencing many feelings of inadequacy in her job and family situation since her 16-year-old daughter ran away several weeks ago. She has stated that she just “wants to end it all.” The immediate response would be to:
- Show the patient that this is temporary and will pass
- Engage with the patient and keep her safe
- Focus on the specifics that are making her feel this way
- Help her identify and change her thinking
A: Engage with the patient and keep her safe

Q: When healthcare workers are demonstrating compassionate care, they are:
- Showing sympathy for the patient
- Actively listening to the patient
- Asking close-ended questions
- Working quickly to be efficient
A: Actively listening to the patient

Q: Which demonstrates an inappropriate restraint of a patient or use of seclusion?
- A confused and combative patient says, "I'm getting out of here and no one can stop me." The patient is escorted to the room where the healthcare worker sits with the patient
- A patient has been irritating and attention seeking much of the day. The patient is escorted to his room where he is left with the door locked
- A patient with suicidal thoughts runs out of the unit. The healthcare worker rushes after the patient and helps to convince the patient to return to the unit
- A patient with suicidal thoughts attempts to leave the facility. The security team is called who use facility policies to prevent the patient from leaving
A: A patient has been irritating and attention seeking much of the day. The patient is escorted to his room where he is left with the door locked

Q: The important steps a healthcare worker should take to demonstrate cultural humility are:
- Commuicate, Feedback, Implement, Evaluate
- Decode, Encode, Feedback, Engage
- Respect, Communicate, Understand, Engage
- Understand, Communicate, Decode, Implement
A: Respect, Communicate, Understand, Engage

Q: The main goal for a patient who is expressing suicidal thoughts is to keep him safe from harm to self. Which of the following would be the priority in meeting this goal?
- Implement suicide precautions
- Encourage the patient to discuss his relationship with family members
- Assist the patient to identify three personal weaknesses
- Observe the patient’s interaction with other patients
A: Implement suicide precautions

Q: A patient is admitted with a diagnosis of bipolar disorder, manic phase. She is demanding and active. Which of the following actions is the most appropriate for the healthcare worker to provide?
- Schedule her to attend various group activities
- Reinforce her ability to make her own decisions
- Encourage her to identify feelings of frustration and anger
- Provide a structured environment with a low level of stimuli
A: Provide a structured environment with a low level of stimuli

Q: Which of the following statements demonstrate that a facility's restraint and seclusion policies are NOT correct?
- Policies state that nonviolent restraint-free techniques must be attempted first before any other actions
- Policies are considered the legal standard by which a professional must act and therefore they override federal and state regulations and standards of care
- Policies state restraint or seclusion must be administered in such a way so as to prevent or minimize physical harm to the patient
- Policies state the use of restraints or seclusion cannot be used as a form of discipline or punishment
A: Policies are considered the legal standard by which a professional must act and therefore they override federal and state regulations and standards of care

Q: Personal empowerment is essential to being an effective healthcare worker. It also provides the foundation for effective interactions with patients and the healthcare team. And, it helps manage workplace stress. To build personal empowerment it is important to do all of the following EXCEPT:
- Use only positive language
- Be confident in all situations
- Limit interaction with others
- Trust yourself and be accepting
A: Limit interaction with others

Q: A patient with depression attends group therapy and states that she sometimes misses her doctor appointments because she feels very anxious about riding the bus. Which of the following statements is the best response?
- “Can your case manager take you to your appointments?”
- “Take your medication for anxiety before you ride the bus.”
- “If you just make yourself get on the bus, eventually the anxiety will go away.”
- “What are some ways you might cope with your anxiety?”
A: “What are some ways you might cope with your anxiety?”

Q: The team members on the unit feel it is very important to cooperate with each other to achieve shared goals so the best patient outcomes can be realized. The process they are using is called:
- Collaboration
- Compromise
- Competing
- Unification
A: Collaboration

Q: When a temporary solution is needed because both people who are having a conflict have equally important goals, the method of conflict resolution being used is called:
- Competition
- Accommodation
- Compromise
- Avoidance
A: Compromise

Q: When the emphasis is on helping patients find the root causes of their emotional and behavioral issues, this type of treatment is called:
- Family therapy
- Counseling
- Crisis therapy
- Psychotherapy
A: Psychotherapy

Q: A patient is admitted with a diagnosis of psychosis. You take in the dinner tray and the patient refuses to eat stating, "I know you are trying to poison me with that food." Which is the most appropriate response to make?
- I'll leave your tray here. I am available if you need anything else
- You're not being poisoned. Why do you think someone is trying to poison you?
- No one on this unit has ever died from poisoning. You're safe here
- I will talk to the nurse and see if we can change your diet
A: I'll leave your tray here. I am available if you need anything else

Q: The most important way to prevent the spread of infection is:
- Wearing gloves
- Hand hygiene
- Using sanitizer
- Antibiotics
A: Hand hygiene

Q: A patient is diagnosed with a substance use disorder, which of the following is TRUE about caring for these patients?
- Meaningful discussions with these patients are not always possible
- Try to not to answer questions when they are asked
- Know these patients will not follow rules so be flexible with them
- These patients tend to not be trustworthy so be suspicious about their behavior
A: Meaningful discussions with these patients are not always possible