COURSE INFORMATION
Learner Competencies and Outcomes
Upon completion of this course module, the student will be able to:
- Integrates learned course work into work experiences.
- Work independently in work situations.
- Demonstrate ability to critically evaluate work problems and resolve work related situations.
- Evaluate documents related to Medical Information and determine the best resolution.
- Manage the work environment related to safety and ergonomics.
- Complete simulated tasks.
- Apply decision-making and priority-setting skills.
Outline:
I. Front Office Skills
A. Professionalism
B. Communication with medical staff and patients
II. Application of learned concepts
A. Practice using software
B. Problem solving simulated or real work experiences
III. Program Assessment
A. Review of program related competencies
B. Preparation of industry standard examinations
General Education Competencies
Students should prepare for twenty-first century challenges by gaining:
1. Knowledge of human cultures and the physical and natural worlds through study in the sciences and mathematics, social sciences, humanities, histories, languages, and the arts.
2. Intellectual and practical skills, including
- inquiry and analysis
- critical and creative thinking
- written and oral communication
- quantitative literacy
- information literacy
- teamwork and problem solving
3. Personal and social responsibility, including
- civic knowledge and engagement (local and global)
- intercultural knowledge and competence
- ethical reasoning and action
- foundations and skills for lifelong learning
4. Integrative and applied learning, including synthesis and advanced accomplishment across general and specialized skills.