Title: Module 2 Introduction: (U1 M3) Patient Scheduling
Course: SkillsCom CMA 200 15.0 > Section: Unit 1 Module 3

Every day a medical office fills dozens, if not hundreds of patient appointments.  Even walk-in offices are still going to schedule regular check-ups and follow-up appointments.

Appointments in a medical office are important because they are the way that a client/patient accesses necessary resources and services.  Scheduling provides structure to what could be a chaotic and unorganized mess.  Generally, the more structure an office can provide, the more satisfied the client/patient will be which creates an environment of healing and peace.  In addition, the less chaotic an office, the more efficient a practice will run which can in turn impact reimbursement.

As a member of the health care team for your provider, you may be asked to help schedule patients or to provide coverage.  Having an understanding of the scheduling process will certainly help you to contribute to the efficiency of the office.