Title: Module 1 Introduction: (CU4 M1) Looping the Patient into the Process
Course: SkillsCom CRS 110 14.0 > Section: Credit Unit 4 Module 1

You will have an opportunity to learn a wide scope of topics centered on patient management, including billing policies and practices. Patients need to be recognized and treated as individuals by all members of the healthcare team. Patients want to be continuously informed about their illness and condition. An atmosphere of respect for the individual patient focuses on quality of life, involves the patient in medical decisions, treats the patient with dignity, and respects a patient's autonomy.

Module Outcomes:

- Display sensitivity when requesting payment for services rendered
- Demonstrate professionalism when discussing patient's billing record
- Perform patient collection calls
- Generate a patient statement