Title: Competency Assessment: (CU1 M2)
Course: Business Law > Section: Credit Unit 1 Module 2

In a two-page Microsoft Word (Docx or rtf file format) document, please respond to the two situations below.  Be thorough and complete in your responses.  Use references to support your position:

1. Bank of America announced that it would no longer require mandatory arbitration in disputes arising between it and consumer credit card account holders. Review the story here (Links to an external site.)Links to an external site. (Webpage).

2. What are the benefits and drawbacks to Bank of America’s credit card account customers with respect to this change?

3. Identify a situation in which you would choose mediation as your preferred method of dispute resolution. Why is mediation the best method in this situation? What are the potential benefits and drawbacks of mediation in this situation?

Your response should be typed, double-spaced in standard-sized document (8.5" x 11") with 1" margins on all sides. You should use a clear font that is highly readable. APA recommends using 12 pt. Times New Roman font. Citations should be in APA format.

Points
12
Submitting
a file upload

Due | For | Available from | Until
-N/A | Everyone | -N/A | -N/A

Rubric

Module 2 Assessment

Module 2 Assessment
Criteria | Ratings | Pts
This criterion is linked to a Learning OutcomeArbitration – consumer credit card account holders
4pts = Author thoroughly describes Mandatory Arbitration and relates this to Bank of America’s situation. 3pts = Author evaluates Mandatory Arbitration and touches upon Bank of America’s situation. 2pts = Author explains Mandatory Arbitration but does not develop discussion of Bank of America’s situation. 1pt = Author mentions Mandatory Arbitration but fails to connect this with BOA situation. 0pts = Insufficient
4.0 pts Competent: exceeds expectations | 3.0 pts Competent: meets expectations | 2.0 pts Progressing | 1.0 pts Unsatisfactory | 0.0 pts Insufficient
4.0 pts
This criterion is linked to a Learning OutcomeBenefits and Drawbacks
4pts = Author thoroughly describes benefits and drawbacks to BOA’s decision. 3pts = Author addresses benefits and drawbacks of BOA’s decision but could have elaborated more. 2pts = Author shows signs of understanding benefits and drawbacks of BOA’s decision. 1pt = Author does not understand benefits and drawbacks to BOA’s decision. 0pts = Insufficient
4.0 pts Competent: exceeds expectations | 3.0 pts Competent: meets expectations | 2.0 pts Progressing | 1.0 pts Unsatisfactory | 0.0 pts Insufficient
4.0 pts
This criterion is linked to a Learning OutcomeMediation
4pts = Author synthesizes knowledge about Mediation to answer all parts of the question presented. 3pts = Author understands Mediation but could have expanded further in their analysis. 2pts = Author loosely evaluates Mediation but lists an incomplete set of drawbacks and benefits. 1pt = Author does not understand Mediation. 0pts = Insufficient
4.0 pts Competent: exceeds expectations | 3.0 pts Competent: meets expectations | 2.0 pts Progressing | 1.0 pts Unsatisfactory | 0.0 pts Insufficient
4.0 pts
This criterion is linked to a Learning OutcomeCourse Outcome 02: Apply elements of law to specific individual and business scenarios.
threshold: 3.0 pts
4.0 pts Competent: Exceeds expectations | 3.0 pts Competent: Meets expectations | 2.0 pts Progressing | 1.0 pts Unsatisfactory | 0.0 pts Insufficient
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This criterion is linked to a Learning OutcomeCourse Outcome 04: Recognize the interconnectedness of the legal system to business, society and the environment.
threshold: 3.0 pts
4.0 pts Competent: Exceeds expectations | 3.0 pts Competent: Meets expectations | 2.0 pts Progressing | 1.0 pts Unsatisfactory | 0.0 pts Insufficient
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Total Points: 12.0