Title: Tom's Flashlights
Course: SkillsCom BA 101 16.0

We make 3 styles of flashlights - a pocket size, a medium size, and an extra large heavy duty one. They all come in several colors, but black is our most popular. It seems like the medium size models haven't been having to many problems, but I've gotten complaints about both the pocket size and the extra large model

Tell us about your products.

What's the production flow like?

Who are your suppliers?

How do you fill orders?

What's your quality assurance program like?

Why do you think you've had more quality problems lately?

Ok, I think we have enough to get started.