Title: Chapter 13 Review Quiz
Course: DEPT MC - PERSONAL COMPUTER HARDWARE

Q: Which of the following is a likely symptom caused when the CMOS battery fails?
- POST code beeps
- time and date settings lost
- continuous reboots
- blue screen of death
A: time and date settings lost

Q: Which of the following is true about moving a hard drive from a non-working computer to a working computer for the purposes of accessing the data on the drive?
- you must install the drive in a drive bay
- you must manually assign a drive letter
- you must have an Administrator password before you can access the data on the drive
- the drive must be initialized before you can access it
A: you must have an Administrator password before you can access the data on the drive

Q: Which of the following is NOT a possible symptom of a problem with the electrical system?
- there are no indicator lights
- error codes or beeps come and go during booting
- you see events in event viewer
- the PC powers down unexpectedly
A: you see events in event viewer

Q: Which of the following is an indication that an inadequate power supply is the source of an intermittent problem?
- the power supply whines when you first turn on the system
- you don’t see any indicator lights or fans spinning
- BIOS loses its date and time settings
- the system tries to boot from the wrong device
A: the power supply whines when you first turn on the system

Q: What can be the result of a missing standoff?
- a short on the motherboard
- the computer boots, but can’t connect to the network
- data is deleted from the hard drive
- you see lines on the video monitor
A: a short on the motherboard

Q: If you suspect your system is overheating, how can you determine the CPU temperature?
- in Windows, go to System Information
- the CPU has a temperature display screen
- press a room thermometer on the top of the CPU
- go into BIOS setup and find the CPU screen
A: go into BIOS setup and find the CPU screen

Q: Which of the following is NOT a solution to an overheating problem?
- verify that cables are not obstructing airflow
- remove the covers from empty expansion slots
- be sure the case is not sitting on a carpet
- remove dust from the power supply, vents, and cooler fans
A: remove the covers from empty expansion slots

Q: What can you conclude if you heard one short beep during system boot?
- a video problem
- a memory error
- all POST tests passed
- a keyboard controller problem
A: all POST tests passed

Q: If you see an error message that reads “Processor thermal trip error”, what is the likely problem?
- the power supply is inadequate
- the processor has overheated
- the processor has failed
- a memory module might be bad
A: the processor has overheated

Q: What should you do if the system continually reboots and you can’t read the error message produced on a blue screen?
- press F8 as Windows starts up
- press Pause so you can see the screen output
- press Ctrl+Print Screen to print the screen output
- press Esc as soon as you see the blue screen
A: press F8 as Windows starts up

Q: Which of the following is NOT an FRU on a motherboard?
- processor
- RAM
- CMOS battery
- chipset
A: chipset

Q: Why might you disable quick booting features in BIOS when you are troubleshooting a problem?
- so you can access the advanced boot menu
- quick booting prevents Windows from logging errors
- so you can see a full POST report
- quick booting bypasses the POST
A: so you can see a full POST report

Q: What is a possible consequence of the thermal compound being improperly applied to the CPU?
- you can short circuit the motherboard
- the CPU can overheat
- the cooling fan won’t run
- you may get memory errors
A: the CPU can overheat

Q: Which message are you likely to see if the BIOS cannot find a hard drive at POST?
- Fixed disk error
- Blue screen of death
- Error in ntoskernel
- Error loading Windows
A: Fixed disk error

Q: Under what circumstances might you need to rebuild a RAID volume?
- after you format the disk for the first time
- after you replace a failed disk
- when you restore a backup
- when you add a new disk to the system
A: after you replace a failed disk

Q: While troubleshooting a monitor or video problem, what can you conclude if you hear one beep during the boot and you see a blank screen?
- there is an error with the BIOS video system
- the video drivers are probably bad
- BIOS has successfully completed POST
- the video card is probably bad
A: BIOS has successfully completed POST

Q: What is the likely problem if you see small white, black, or colored spots on your LCD screen?
- brightness needs to be adjusted
- the LCD is not getting sufficient power
- the resolution it set too high
- you have dead or stuck pixels
A: you have dead or stuck pixels

Q: Which of the following is NOT a recommendation for physically protecting your equipment?
- install air filters over the front or side vents of the case
- if you won’t be using the computer for several weeks, leave it turned off
- make sure cables are tied up and out of the way
- don’t turn on a computer that is much colder than room temperature
A: if you won’t be using the computer for several weeks, leave it turned off

Q: Which of the following protects your computer from brownouts or sags?
- degaussing
- GPU
- surge protector
- UPS
A: UPS

Q: What is the purpose of a zero-fill utility?
- completely wipes a hard drive clean
- removes dangerous charges from a CRT
- ensures that RAM doesn’t retain data
- provides a safe environment to dispose of equipment
A: completely wipes a hard drive clean