Title: Module 3 EXAM - 9th Edition
Course: DEPT MC - PERSONAL COMPUTER HARDWARE > Section: Module 3 (Chapters 7, 8, 10 & 11)

Q: A hard drive can only have one single root directory.
- True
- False
A: False

Q: The Windows desktop is itself a folder.
- True
- False
A: True

Q: In Windows, there are two types of user accounts: an administrator account and a standard account.
- True
- False
A: True

Q: A service is a program that runs in the foreground and is visible on the taskbar.
- True
- False
A: False

Q: What type of software is used to control a computer?
- application
- operating system
- interface routine
- ROM routine
A: operating system

Q: Which Windows utility program lists errors and issues that need attention?
- Action Center
- Control Panel
- System Information Windows
- Network and Sharing Center
A: Action Center

Q: What is the name for the 3D user interface provided by Windows 7 and Vista?
- Glass
- Aero
- Air
- Shield
A: Aero

Q: What part of the Windows display shows information about open programs and provides quick access to others?
- Aero Snap
- taskbar
- notification area
- properties
A: taskbar

Q: What is another name for the notification area in Windows?
- system tray
- taskbar
- Control Panel
- Start Menu
A: system tray

Q: In Windows 7, a collection of folders can be organized into conveniently accessed shortcuts known by what term?
- directory
- library
- root directory
- setting
A: library

Q: What term describes one or more characters following the last period in a filename, such as .exe, .txt, or .avi?
- filename
- file extension
- file version
- file type
A: file extension

Q: What dialog box in Windows appears each time a user attempts to perform an action that can be done only with administrative privileges?
- User Account Confirmation
- User Account Control
- User Access Control
- User Access Confirmation
A: User Account Control

Q: Under the Control Panel, what console contains Print Management, Computer Management, and Event Viewer?
- Windows Firewall
- System
- Administrative Tools
- Admin Page
A: Administrative Tools

Q: What software in Windows 8 serves as built-in antivirus software?
- Windows Firewall
- BitLocker
- Windows AntiMalware
- Windows Defender
A: Windows Defender

Q: The power saving state that saves all work to the hard drive and powers down the system is known by what term?
- sleep mode
- suspend mode
- save mode
- hibernation
A: hibernation

Q: What is the maximum amount of memory supported by a 32-bit Windows operating system?
- 1GB
- 4GB
- 16GB
- 64GB
A: 4GB

Q: The ability to snap a page to the left or right side of the screen so a second page can share the screen is a function of what feature?
- Aero
- App multitasking
- side-by-side apps
- app tiling
A: side-by-side apps

Q: What type of network does not have centralized control, such as one in a small office or home office?
- client server network
- star topology
- peer-to-peer (P2P)
- hub network
A: peer-to-peer (P2P)

Q: What command can be used to launch the System Information window?
- msinfo32.exe
- sysinfo.exe
- info32.exe
- msconfig.exe
A: msinfo32.exe

Q: What two terms describe a power saving mode in windows that saves the current running state including open files to memory and then shuts down, while keeping memory powered?
- hibernation mode
- sleep mode
- half-awake mode
- suspend mode
A: sleep mode; suspend mode

Q: Which of the following are valid types of user accounts in Windows?
- visitor
- administrator
- standard
- temporary
A: administrator; standard

Q: The GUID Partition Table (GPT) method for partitioning a drive allows up to 128 partitions.
- True
- False
A: True

Q: What type of OS should you install for best performance when you have enough RAM?
- 8 bit
- 16 bit
- 32 bit
- 64 bit
A: 64 bit

Q: What is it called when software is used to simulate the hardware of a physical computer?
- dual boot
- Windows XP mode
- virtual machine
- compatibility mode
A: virtual machine

Q: If you wish to install a new OS without disturbing the old one so that you can boot to either OS, what type of boot setup should you create?
- dual
- cross
- controlled
- selective
A: dual

Q: What type of installation should you perform if you want to install a 64-bit version of Windows on a computer that already has a 32-bit OS installed?
- clean install
- dual boot
- in-place upgrade
- standard
A: clean install

Q: For some brand-name computers, the hard drive contains a partition that can be used to reinstall Windows. What is the name for this partition?
- reinstall partition
- recovery partition
- restore partition
- rebuild partition
A: recovery partition

Q: What is used to change motherboard settings, finds a boot device, and contains instructions for running essential hardware before an OS is started?
- kernel
- device driver
- setup UEFI/BIOS
- system drive
A: setup UEFI/BIOS

Q: Which of the following is used to uniquely identify a computer on a network?
- network ID
- ARP address
- IP address
- Serial number
A: IP address

Q: The Master Boot Record (MBR) method of partitioning hard drives is limited to what maximum size of drives?
- 1GB
- 1TB
- 2TB
- 2PB
A: 2TB

Q: What component of UEFI helps to prevent malware from hijacking a system during or before the operating system load?
- Execute Disable Bit
- Secure Boot
- UEFI Defender
- Bootlocker
A: Secure Boot

Q: If a clean install is performed on a hard drive with a previous install of Windows and the drive is not re-formatted during the install, where will the files from the old installation be?
- system32
- Windows
- Windows.old
- Program Files (Saved)
A: Windows.old

Q: What is the name for a partition that has been formatted and assigned a drive letter?
- partition
- root
- volume
- container
A: volume

Q: When a technician needs to start an image deployment, what version of Windows will be run on the target computer?
- Windows 7 Starter
- Windows 8 Starter
- Windows PE
- Windows XP
A: Windows PE

Q: A disc image, as defined by the International Organization for Standardization, uses what file extension?
- .iso
- .img
- .disc
- .cd
A: .iso

Q: During the Windows 8.1 installation, what option must be selected in order to perform a clean install?
- Custom: Install Windows only (advanced)
- Upgrade to Windows 8.1
- Clean Install (advanced)
- Fresh Install (automated)
A: Custom: Install Windows only (advanced)

Q: What command can be used to remove partitions and convert a drive to GPT?
- fdisk
- bootrec
- diskpart
- gptconv
A: diskpart

Q: A major update release on Windows is referred to by what term?
- system release
- update pack
- security release
- service pack
A: service pack

Q: What two methods are available for Windows to use to partition a drive?
- UEFI
- GPT
- EFT
- MBR
A: GPT; MBR

Q: Defragmenting is not recommended for solid-state hard drives.
- True
- False
A: True

Q: Using Windows 7 Backup and Restore, you can back up the volume on which Windows is installed.
- True
- False
A: True

Q: The chkdsk command will not fix anything on the drive unless the drive is unlocked.
- True
- False
A: False

Q: What is Pagefile.sys used for in Windows?
- system file storage
- to store E-books
- video RAM
- virtual memory
A: virtual memory

Q: What command should you use to rearrange parts of files on the drive so they are contiguous?
- Optimize
- Analyze
- Defrag
- Chkdsk
A: Defrag

Q: In order to ensure drive health, what command should you use to search for and repair file system errors?
- Defrag
- Chkdsk
- Analyze
- Optimize
A: Chkdsk

Q: What is a snapshot of the system settings and configuration called?
- rollback point
- restore unit
- rollback unit
- restore point
A: restore point

Q: Restore points are created at regular intervals and just before you install software or hardware by what utility?
- System Activation
- System Protection
- System Restoration
- System Prevention
A: System Protection

Q: What partition is the bootable partition that startup BIOS turns to when searching for an operating system to start up on an MBR partitioned drive?
- extended partition
- startup partition
- active partition
- volume
A: active partition

Q: If you enter a command and want to terminate its execution before it is finished, what key press should you use?
- Ctrl+C
- Ctrl+V
- Ctrl+B
- Ctrl+X
A: Ctrl+C

Q: What command creates a subdirectory under a directory?
- RD
- MD
- CD
- AD
A: MD

Q: How much storage does a dynamic disk require for the disk management database?
- 1 MB
- 10 GB
- 5 MB
- 50 MB
A: 1 MB

Q: You can use what utility to convert two or more basic disks to dynamic disks?
- Disk Management
- Windows Management
- System Management
- Disk Config
A: Disk Management

Q: What option, when passed to the shutdown command, will restart the local computer?
- /h
- -h
- /s
- /r
A: /r

Q: Volumes within an extended partition are known by what term?
- extended volumes
- extra volumes
- logical drives
- logical expansions
A: logical drives

Q: What term is used to describe the unused space at the end of the last cluster?
- zero
- slack
- void
- null
A: slack

Q: In Windows, what two terms describe the active partition on an MBR drive, and the location where the Windows operating system is stored, respectively?
- primary partition
- logical partition
- system partition
- boot partition
A: system partition; boot partition

Q: What status indicators apply only to dynamic disks? (Choose all that apply.)
- Foreign drive
- Unallocated
- Healthy (At Risk)
- Active
A: Foreign drive; Healthy (At Risk)

Q: What file systems supported by Windows can be used for volumes and drives that don't hold the Windows installation? (Choose all that apply.)
- FAT64
- FAT32
- exFAT
- NTFS
A: FAT32; exFAT; NTFS

Q: What are two methods that can be used to free up disk space on a hard drive?
- Format the hard drive
- Delete the Windows\System directory
- Uninstall software you no longer use
- Use drive compression
A: Uninstall software you no longer use; Use drive compression

Q: The Windows shell is responsible for interacting with hardware.
- True
- False
A: False

Q: You do not have to be logged on as an administrator in order to use tools found in Computer Management.
- True
- False
A: False

Q: Windows Task Scheduler can be set to launch a task or program at a future time, including at startup.
- True
- False
A: True

Q: There is no undo feature in the Registry Editor.
- True
- False
A: True

Q: Where can a user find out more information about a hardware or network failure that occurred on that particular PC?
- Event Viewer
- Performance Information and Tools
- Task Scheduler
- Resource Monitor
A: Event Viewer

Q: What Windows utility is particularly useful in identifying software and hardware bottlenecks, and provides the ability to monitor in real time?
- Event Viewer
- Reliability Monitor
- Performance Monitor
- Resource Monitor
A: Performance Monitor

Q: Using what utility allows you to build your own customized console windows?
- Microsoft Management Console
- Microsoft Manager Console
- Microsoft Management Components
- Microsoft Manager Controls
A: Microsoft Management Console

Q: When troubleshooting a device or service that has failed to start, what utility may have information regarding the cause?
- Microsoft Management Console
- Event Viewer
- Performance Monitor
- Resource Monitor
A: Event Viewer

Q: If you need to see information about problems and errors that have happened over time, what utility should you use?
- Performance Monitor
- Resource Monitor
- Reliability Monitor
- Services Console
A: Reliability Monitor

Q: What Windows utility is used to control the Windows and third-party services installed on a system?
- Microsoft Management Console
- Event Viewer
- System Configuration Utility
- Services console
A: Services console

Q: Shell subsystems that have only a limited access to system information and can access hardware only through other OS services are operating in what mode?
- process mode
- elevated privilege mode
- user mode
- kernel mode
A: user mode

Q: What Performance counter tracks the percentage of time the hard drive is in use?
- Avg. Disk Queue Length
- % Disk Time
- Disk Buffer Length
- Max Disk Queue Length
A: % Disk Time

Q: What registry key is considered to be the most important key, containing hardware, software, and security data?
- HKEY_LOCAL_MACHINE
- HKEY_CURRENT_CONFIG
- HKEY_CLASSES_ROOT
- HKEY_USERS
A: HKEY_LOCAL_MACHINE

Q: If a game or desktop publishing app that relies heavily on graphics is not performing well or giving errors, what command can you run to view DirectX information?
- dxtshoot.exe
- gpudiag.exe
- dxdiag.exe
- video.exe
A: dxdiag.exe

Q: When a user logs into Windows, what registry key is created?
- HKEY_LOCAL_MACHINE
- HKEY_CURRENT_CONFIG
- HKEY_USERS
- HKEY_CURRENT_USER
A: HKEY_CURRENT_USER

Q: Within the Properties box of a service in the Services console, what is NOT a valid startup type for a service?
- Automatic (Delayed Start)
- Scheduled
- Manual
- Automatic
A: Scheduled