Title: Module 2 Exam (9th Edition)
Course: DEPT MC - PERSONAL COMPUTER HARDWARE > Section: Module 2 (Chapter 5, 6, 9, 19)

Q: If you need to recover data off a system that won't boot, install the drive in a working system.
- True
- False
A: True

Q: A clicking noise coming from a system could indicate that a hard drive is failing.
- True
- False
A: True

Q: What is an indication that an inadequate power supply is the source of an intermittent problem?
- the power supply whines when you first turn on the system
- you don't see any indicator lights or fans spinning
- BIOS loses its date and time settings
- the system tries to boot from the wrong device
A: the power supply whines when you first turn on the system

Q: What does a single beep or no beep imply during the startup of a computer?
- a video problem
- a memory error
- all POST tests passed
- a keyboard controller problem
A: all POST tests passed

Q: Why might you disable quick booting features in BIOS when you are troubleshooting a problem?
- to enable access the advanced boot menu
- quick booting prevents Windows from logging errors
- to see a full POST report
- quick booting bypasses the POST
A: to see a full POST report

Q: What is an auto-switching AC adapter?
- an adapter that can switch between line power and battery power
- an adapter that switches between two PCs
- an adapter that can use 110V or 220V AC power
- an adapter that can switch between AC or DC
A: an adapter that can use 110V or 220V AC power

Q: One long and two short beeps when using an Award BIOS is an indication of what issue?
- memory error
- hard drive not found
- a video problem
- a CPU problem
A: a video problem

Q: Three long beeps during the POST sequence on an Intel BIOS are an indication of what type of issue?
- motherboard problem
- memory error
- system overheat
- keyboard controller problem
A: keyboard controller problem

Q: What Intel socket recommends the use of a liquid cooling system?
- LGA1150
- LGA1151
- LGA1750
- LGA2011
A: LGA2011

Q: What is the most used rail on a power supply?
- +3.3V
- -5V
- -12V
- +12V
A: +12V

Q: ​If the startup BIOS can't find a device to use to load the operating system, what error message is likely to appear?
- ​Fixed disk error
- ​Blue screen of death
- ​Error in ntoskernel
- ​Error loading Windows
A: ​Fixed disk error

Q: What are the two highest heat producing components in a system?
- hard drive
- processor
- CDROM drive
- video card
A: processor; video card

Q: What is a typical sign that a capacitor is bad or has failed?
- The capacitors are discolored.
- The capacitors are at a slight angle to the motherboard.
- The capacitors have a crusty corrosion at the base of the capacitor.
- The capacitors are warm to the touch
A: The capacitors are discolored.; The capacitors have a crusty corrosion at the base of the capacitor.

Q: Depending on the manufacturer of the BIOS, what two different POST beep code sequences indicate a memory error?
- continuous short beeps
- continuous three short beeps and then a pause
- continuous two short beeps and then a pause
- eight short beeps
A: continuous short beeps; continuous three short beeps and then a pause

Q: A cooler with heat pipes, which contain a small amount of liquid that becomes a vapor when heated, allowing heat to be drawn away from the CPU without the use of a fan is known by what two terms?
- vapor cooler
- passive CPU cooler
- fanless CPU cooler
- inactive CPU cooler
A: passive CPU cooler; fanless CPU cooler

Q: The developing, transferring, fusing, and cleaning steps of the laser printing process use the printer components that undergo the most wear.
- True
- False
A: False

Q: If loose toner comes out with your printout, the fuser is not reaching the proper temperature and professional service is required.
- True
- False
A: True

Q: Some advanced printers have print server programs included in the printer firmware itself.
- True
- False
A: True

Q: A laser printer can produce better-quality printouts than a dot matrix printer, even when printing at the same dpi, because it can vary the size of the dots it prints, creating a sharp, clear image using a technology known by what name?
- REt
- REx
- VART
- eRT
A: REt

Q: What type of printer is slower than a laser printer, and also tends to smudge on inexpensive paper?
- Laser
- Dye-sublimation
- Thermal
- Inkjet
A: Inkjet

Q: A printer that utilizes a ribbon that contains wax-based ink is known as what type of printer?
- Inkjet
- Laser
- Thermal transfer
- Dye-sublimation
A: Thermal transfer

Q: In an SSD, flash memory is stored on ________ chips inside the drive housing.
- MicroSD
- magnetic
- EEPROM (Electronically Erasable Programmable Read-Only Memory)
- L2 cache
A: EEPROM (Electronically Erasable Programmable Read-Only Memory)

Q: The number of read operations does not affect the life span of an SSD.
- True
- False
A: True

Q: What is a hypervisor?
- a program that manages VMs
- another name for a thin client
- technology that enhances processor support for VMs
- a fat client running an HAV
A: a program that manages VMs

Q: All dual core or higher processors and all motherboards sold today support what technology capable of enhancing the processor support for virtual machines?
- 128-bit processing
- hardware-assisted virtualization
- enhanced multimedia instruction set
- execute disable bit
A: hardware-assisted virtualization

Q: What part of a printer pushes forward a sheet of paper from the paper tray?
- transfer belt
- separation pad
- pickup roller
- transfer roller
A: pickup roller

Q: What part of a laser printer puts a positive charge on the paper in order to pull the toner from the drum onto the paper?
- transfer roller
- transfer belt
- pickup roller
- charging block
A: transfer roller

Q: During the charging process of a laser printer, the drum is conditioned by a roller that places an electrical charge of what voltage onto the surface of the drum?
- -100V
- +300V
- -600V
- +1200V
A: -600V

Q: What wireless methods exist for connecting to a printer? (Choose all that apply.)
- Bluetooth
- ZigBee
- Wi-Fi infrastructure mode
- Wi-Fi ad-hoc mode
A: Bluetooth; Wi-Fi infrastructure mode; Wi-Fi ad-hoc mode

Q: The 2.5" size hard drive is typically used in devices such as MP3 players.
- True
- False
A: False

Q: The read/write head on a magnetic hard drive is at both the top and bottom of each disk.
- True
- False
A: True

Q: The SATA drive technology utilizes a serial data path.
- True
- False
A: True

Q: Which statement regarding hard drives is incorrect?
- the 3.5" size is typically used in desktops
- a solid state drive has no moving parts
- solid state drives are less expensive than magnetic hard drives
- tracks on a hard drive are divided into sectors
A: solid state drives are less expensive than magnetic hard drives

Q: What process writes sector markings to a hard drive?
- partitioning
- low-level formatting
- high-level formatting
- sector provisioning
A: low-level formatting

Q: What hard drive technology is used to predict when a drive is likely to fail?
- S.S.D.
- S.M.A.R.T.
- N.A.N.D.
- E.E.P.R.O.M.
A: S.M.A.R.T.

Q: What SATA standard provides a transfer rate of 3 Gb/sec?
- SATA1
- SATA2
- SATA3
- SATA4
A: SATA3

Q: If you are adding a hard drive to a system that already has a drive with Windows installed on it, what should you do?
- you should boot from the Windows setup DVD to prepare the new drive
- boot Windows and use Disk Management to prepare the new drive
- use the BIOS setup screen to partition and format the new drive
- check that the new hard drive must use the same standard as the Windows drive
A: boot Windows and use Disk Management to prepare the new drive

Q: What statement best describes a RAID 5?
- data from one drive is mirrored to another
- it improves performance but not fault tolerance
- it requires 3 or more drives and uses parity checking
- it takes at least four disks and data is striped and mirrored
A: it requires 3 or more drives and uses parity checking

Q: What type of RAID is a combination of mirroring and striping?
- RAID0
- RAID1
- RAID5
- RAID10
A: RAID10

Q: Which rotation speed is not a typical spindle rotation speed for magnetic hard drives?
- 3100
- 5400
- 7200
- 10000
A: 3100

Q: How many layers of data can exist on a single side of a Blu-ray disc?
- 1
- 2
- 3
- 4
A: 2

Q: What command line utility can be used to repair the BCD on a Windows installation?
- chkdsk
- fsutil
- dfrgl
- bootrec
A: bootrec

Q: Which type of RAID volume is used for fault tolerance and only requires two drives?
- RAID0
- RAID1
- RAID5
- RAID10
A: RAID1

Q: The hard drive firmware, UEFI/BIOS, and the OS address the sectors on a hard drive utilizing what technology?
- logical sector addressing
- low level formatting
- logical block addressing
- high level formatting
A: logical block addressing

Q: What two SD standards utilize the FAT file system?
- SD
- SDXC
- SDHE
- SDHC
A: SD; SDHC

Q: Every installed device requires a device driver to control the device.
- True
- False
A: True

Q: A 32-bit driver can be used in a 64-bit operating system.
- True
- False
A: False

Q: The official standard for USB interfaces is called IEEE 1394.
- True
- False
A: False

Q: A KVM switch allows you to use one monitor, mouse, and keyboard for multiple computers.
- True
- False
A: True

Q: What is a basic principle that applies to both internal and external devices?
- when connecting a faster device to a slower port, the port adapts to the speed of the device
- if you have multiple devices to install, it's best to install them at the same time
- for most installations, install the device first, then the device driver
- some devices don't require a software component for them to work properly
A: for most installations, install the device first, then the device driver

Q: What icon might you see in Device Manager that indicates a problem with a device?
- blue circle
- yellow triangle
- red square
- white oval
A: yellow triangle

Q: When installing a new device, which statement is accurate?
- a mouse may not require an additional device driver installation
- Vista drivers never work with Windows 7
- 32-bit drivers can be installed in a 64-bit OS
- 64-bit drivers can be installed in a 32-bit OS
A: a mouse may not require an additional device driver installation

Q: What happens when a flash memory card is installed in a slot and it is recognized by Windows?
- a window appears prompting you to initialize the device
- a drive letter is assigned to the device and you can see it in Explorer
- Windows automatically partitions and formats the device
- the files are copied from the device to your Documents folder
A: a drive letter is assigned to the device and you can see it in Explorer

Q: What might be the cause of a black screen right after you install a new video card?
- no video card is detected
- the onboard video is not disabled in BIOS
- you installed the video card in the wrong slot
- the video card has insufficient RAM
A: the onboard video is not disabled in BIOS

Q: What type of backlighting is also called fluorescent backlighting, and was first used in laptop monitors?
- LED
- liquid crystal display
- plasma monitor
- CCFL
A: CCFL

Q: What is the distance between adjacent dots on a screen known as?
- viewing angle
- refresh rate
- native resolution
- pixel pitch
A: pixel pitch

Q: Which type of video port provides a digital-only signal?
- DVI-I
- DVI-D
- DVI-A
- VGA
A: DVI-D

Q: Which of the following is a requirement for supporting the Aero user interface?
- at least 128 KB video memory
- DirectX 9 or higher
- an HDMI video port
- Windows XP with SP3
A: DirectX 9 or higher

Q: A SuperSpeed USB port is capable of attaining what maximum data transfer speed?
- 1.2 Gbps
- 1.5 Gbps
- 5 Gbps
- 6 Gbps
A: 5 Gbps

Q: What type of backlighting receives DC power directly from a motherboard and doesn't use an inverter?
- CCFL
- LED
- Plasma
- OLED
A: LED

Q: Involving both software and hardware, what technology is meant to protect digital content and prevent piracy?
- HDMI
- DRM
- PPM
- DVI
A: DRM

Q: If a user on a laptop complains that they are unable to sign into Windows even though they are certain they are entering the correct password, what should you have them do?
- perform a reboot
- bring the laptop to an authorized repair shop
- check the NumLock indicator on the laptop
- Replace the laptop keyboard
A: check the NumLock indicator on the laptop

Q: When a static image stays on a monitor for many hours leaving a permanent impression of that image on the monitor, what term is used to describe the condition?
- image cling
- burn-in
- screen blanking
- screen freezing
A: burn-in

Q: When might an LCD monitor experience distorted geometry?
- only when the wrong video cable is used
- if the pixel pitch is not high enough
- if the screen is overheating
- the screen is not set to native resolution
A: the screen is not set to native resolution

Q: What term refers to horizontally torn images on a screen, which occur when the video feed from the video controller gets out of sync with the refresh rate of the monitor?
- burn-in
- left-ins
- rips
- artifacts
A: artifacts

Q: In order to enable the Windows 7 Aero user interface, how much video memory must be available to the video controller?
- 64MB
- 128MB
- 256MB
- 1GB
A: 128MB

Q: What are the two common classes of LCD monitors?
- Twisted Switching (TS)
- Out-of-plane Focusing (OF)
- Twisted Nematic (TN)
- In-Plane Switching (IPS)
A: Twisted Nematic (TN); In-Plane Switching (IPS)

Q: What two wireless technologies share the same radio frequency range?
- 802.11a
- 802.11b
- Bluetooth
- NFC
A: 802.11b; Bluetooth

Q: VGA mode includes what two resolutions for troubleshooting monitors?
- 640 x 480
- 800 x 600
- 1280 x 720
- 1920 x 1080
A: 640 x 480; 800 x 600

Q: When using an HDMI to DVI adapter, what two DVI port types will the adapter work with?
- DVI-A
- DVI-D
- DVI-I
- DVI-V
A: DVI-D; DVI-I

Q: What two colored RCA connectors in a component video cable are used for audio?
- red
- blue
- white
- green
A: red; white

Q: SSD drives don't suffer from slow performance when files are fragmented on the drive.
- True
- False
A: True

Q: Which of the following types of hard drives should you regularly defragment?
- flash memory
- magnetic
- SSD
- hybrid
A: magnetic

Q: The command to stop the print spooler from the Command Prompt is "net stop printspooler", and the command to start it back is "net restart printspooler"
- True
- False
A: False

Q: Horizontally torn images on a screen are called ________, and occur when the video feed from the video controller gets out of sync with the refresh of the monitor screen.
- artifacts
- ghost images
- static
- burn-in
A: artifacts