Title: Spring 2016 Final Exam- Requires Respondus LockDown Browser
Course: DEPT MC - PERSONAL COMPUTER HARDWARE > Section: Final Exam

Q: To keep boot sector viruses at bay, in ____ you can disable the ability to write to the boot sector of the hard drive.
- Firmware
- Drive firmware
- BIOS setup
- OS setup
A: BIOS setup

Q: Dispose of ____ by returning them to the original dealer or by taking them to a recycling center.
- Alkaline batteries, including AAA, AA, A, C, D, and 9-volt
- Button batteries used in digital cameras
- Storage media such as hard drives, CDs, DVDs and BDs
- Computer cases and power supplies
A: Button batteries used in digital cameras

Q: To find out what to do if you are accidentally exposed to a dangerous solution, look on the instructions printed on the can or check out the material ____ sheet.
- hazards
- safety discovery
- security data
- safety data
A: safety data

Q: Most input/output devices communicate with components inside the computer case through a wireless connection or through cables attached to the case at a connection called a(n) ____.
- port
- slot
- interface
- socket
A: port

Q: A device that is not installed directly on the motherboard is called a(n) ____ device.
- standard
- peripheral
- extraneous
- perimeter
A: peripheral

Q: Primary storage is provided by devices called memory or ____ located on the motherboard and on some adapter cards.
- ROM
- BIOS
- Flash
- RAM
A: RAM

Q: Most ____ drives consist of a sealed case containing platters or disks that rotate at a high speed.
- optical
- hard
- flash
- solid state
A: hard

Q: The ____ or system timer is dedicated to timing the activities of the chips on the motherboard.
- randomizer
- ALU
- system clock
- interrupt manager
A: system clock

Q: To perform a computing task, software uses hardware for four basic functions: ____.
- input, storage, retrieval, and display
- input, processing, storage, and output
- input, storage, alteration, and output
- output, input, analysis, and viewing
A: input, processing, storage, and output

Q: ____ differences happen because we are from different countries and societies or because of physical handicaps.
- Regional
- Social
- Cultural
- Language
A: Cultural

Q: ____ a problem increases your value in the eyes of your coworkers and boss.
- Taking ownership of
- Ceding responsibility for
- Relinquishing control of
- Passing on
A: Taking ownership of

Q: Troubleshooting begins by ____.
- assessing the computer
- interviewing the user
- reading the work order
- understanding the procedure
A: interviewing the user

Q: The most significant certifying organization for PC technicians is the ____.
- Security+
- Computing Technology Industry Association
- Internet Engineering Task Force
- Computer Technology Information Association
A: Computing Technology Industry Association

Q: ____ has industry recognition, so it should be your first choice for certification as a PC technician.
- Security+ Certification
- Network+ Certification
- Hardware+ Certification
- A+ Certification
A: A+ Certification

Q: The ____ is a measure of resistance to electricity.
- Ohm
- Amp
- Volt
- Watt
A: Ohm

Q: ____ is running a processor, motherboard, or video card at a higher frequency than the manufacturer recommends and is not considered a best practice.
- Overbuilding
- Overrunning
- Overburning
- Overclocking
A: Overclocking

Q: One ____ is the work or energy required to produce one watt of power in one second.
- Volt
- joule
- Ohm
- Watt
A: joule

Q: The ____ provides backup power in the event that the AC fails completely.
- uninterruptible power supply
- line conditioner
- uniform power supply
- line manager
A: uninterruptible power supply

Q: Older hard drives use a(n) ____-conductor IDE ribbon cable.
- 20
- 40
- 60
- 80
A: 80

Q: Some video cards use a(n) ____ that helps to hold the card securely in the slot.
- latch
- lock
- limit
- attachment
A: latch

Q: The first ATX power supplies and motherboards used a single power connector called the ____ connector that had 20 pins.
- A1
- P1
- P2
- P3
A: P1

Q: The ____ have a lever that is used to lift the processor up and out of the socket.
- minimal insertion force sockets
- zero insertion force sockets
- zero effort sockets
- zero tolerance sockets
A: zero insertion force sockets

Q: The slower end of the hub in the Intel i800 chipsets, called the ____, contains the I/O controller hub.
- North Bridge
- North Gate
- South Hub
- South Bridge
A: South Bridge

Q: ____ buses have been improved several times; there are currently three major categories and within each category, several variations of the bus.
- AGP
- Express
- ISA
- PCI
A: PCI

Q: At the beginning of the boot drive (usually drive C) is the OS ____ record.
- loop
- boot
- strap
- master
A: boot

Q: On the motherboard, the ____ controls power to the motherboard and must be connected for the PC to power up.
- Reset
- Power SW
- Speaker
- Power P1
A: Power SW

Q: The most reliable way to restore settings is to keep a written record of all the changes you make to ____.
- BMOS ROM
- CMOS RAM
- BMOS RAM
- DMOS ROM
A: CMOS RAM

Q: A ____ is the most complicated component in a computer.
- video card
- sound card
- motherboard
- modem
A: motherboard

Q: Later sockets used a ____, with pins staggered over the socket to squeeze more pins into a small space.
- vertical pin grid array
- keyed pin grid array
- staggered pin grid array
- linear pin grid array
A: staggered pin grid array

Q: ____ hold counters, data, instructions, and addresses that the ALU is currently processing.
- Logic units
- Caches
- Registers
- Shifters
A: Registers

Q: Intel’s current families of processors for the desktop include four major groups: ____.
- the Pentium, the Phenom, the Celeron, and the Atom families
- the Core, the Pentium, the Celeron, and the Atom families
- the Sempron, the Core, the Celeron, and the Atom families
- the Core, the Pentium, the Celeron, and the Molecule families
A: the Core, the Pentium, the Celeron, and the Atom families

Q: Using the ____ technology, the Intel processor, chipset, and wireless network adapter are all interconnected as a unit, which improves laptop performance.
- Centrino
- Core
- vPro
- Centrum
A: Centrino

Q: The cooler sits on top of the processor and consists of a fan and a heat ____, which are fins that draw heat away from the processor.
- dump
- pipe
- pump
- sink
A: sink

Q: The peltier’s top surface can be as hot as ____ degrees F.
- 45
- 150
- 375
- 500
A: 500

Q: The most popular method of cooling overclocked processors is a(n) ____.
- air boosted system
- peltier system
- liquid cooling system
- heat pipe system
A: liquid cooling system

Q: If a power-on password has been forgotten, you can use the BIOS ____ to reset the password.
- jumper pad
- jumper group
- solder group
- solder pads
A: jumper group

Q: Memory on the processor die is called ____ cache.
- Level 1
- Level 2
- Level 3
- Level 4
A: Level 1

Q: For some brand-name computers, the hard drive contains a ____ partition that can be used to reinstall Windows.
- hidden resolution
- hidden recovery
- visible recovery
- visible rebuild
A: hidden recovery

Q: A(n) ____ installation is performed by storing the answers to installation questions in a text file or script that Windows calls an answer file.
- scripted
- attended
- unattended
- replacement
A: unattended

Q: The ____ command is used to copy the information from the old computer to a server or removable media.
- getstate
- loadstate
- setstate
- scanstate
A: scanstate

Q: Use a ____-bit OS if you need increased performance and your system has enough resources to support it.
- 8
- 16
- 32
- 64
A: 64

Q: What setup switch points the Windows installation to an answer file?
- /U:
- /UDF:
- /UDF: number,
- /A:
A: /U:

Q: For an always-up broadband connection (such as cable modem or DSL), select ____ when you configure updates.
- Never
- Notify me but don’t automatically download or install them
- Automatic
- Automatically download but do not install them
A: Automatic

Q: The Windows utility ____ is used to remove configuration settings, such as the computer name that uniquely identifies the PC.
- msconfig.exe
- msprep.exe
- w32prep.exe
- sysprep.exe
A: sysprep.exe

Q: A ____ computer is software that simulates the hardware of a physical computer.
- real
- logical
- virtual
- functional
A: virtual

Q: A ____ is a copy of the entire volume on which Windows is installed to another bootable media such as CDs or USB drive.
- drive delta
- drive image
- software image
- system drive
A: drive image

Q: A ____ boot allows you to install the new OS without disturbing the old one so you can boot to either OS.
- dual
- cross
- controlled
- selective
A: dual

Q: Use ____ to find out which devices are installed in your Microsoft Windows system.
- Computer Manager
- User Manager
- Device Manager
- System Manager
A: Device Manager

Q: Product ____ is a method used by Microsoft to prevent unlicensed use of its software so that you must purchase a Windows license for each installation of Windows.
- activation
- entitlement
- enablement
- installation
A: activation

Q: An example of a network operating system is Windows Server 2008, which controls a network using the directory database called ____.
- Net Directory
- Win Directory
- Active Directory
- Open Directory
A: Active Directory

Q: A Windows ____ is a logical group of computers and users that share resources, where administration, resources, and security on a workstation are controlled by that workstation.
- domain
- workgroup
- task group
- work unit
A: workgroup

Q: The ____ tab of Task Manager lists system services and other processes associated with applications, together with how much CPU time and memory the process uses.
- Applications
- Processes
- Services
- Performance
A: Processes

Q: In a console, the individual tools are called ________________.
- consoles
- add-ins
- snap-ins
- views
A: snap-ins

Q: The ____ box can protect your system against users making unauthorized changes and against malware installing itself without your knowledge.
- UAC
- AAC
- UAN
- UAK
A: UAC

Q: ____ is a Windows utility that can be used to build your own customized console windows.
- Microsoft Management Console
- Microsoft Manager Console
- Microsoft Management Components
- Microsoft Manager Controls
A: Microsoft Management Console

Q: A(n) ____ is a single window that contains one or more administrative tools such as Device Manager or Disk Management.
- snap-in
- add-in
- view
- console
A: console

Q: You can use the ____ utility to zero in on the service or other program that is slowing down startup.
- gpupdate
- MSconfig
- MSrebuild
- MSrefresh
A: MSconfig

Q: One of history's first hackers, also known as Captain Crunch, he exploited the telephone systems with whistling.
- Kevin Mitnick
- Steve Wozniak
- John Draper
- Richard Clark
A: John Draper

Q: He used Social Engineering and his knowledge of technology to hack into companies like DEC, Pacific Bell, and even the Department of Justice.
- Steve Wozniak
- Kevin Mitnick
- Eric Weiss
- Richard Clark
A: Kevin Mitnick

Q: A ____ is made of several words with spaces allowed.
- password
- passphrase
- token
- credential
A: passphrase

Q: A(n)____ password means it is not easy to guess by both humans and computer programs designed to hack passwords.
- weak
- usable
- unbreakable
- strong
A: strong

Q: A(n) ____ account has complete access to the system and can make changes that affect the security of the system and other users.
- service
- administrator
- privileged
- user
A: administrator

Q: A Trojan sometimes installs a ____ in the system, which is a hidden way to allow malware to reach the system in secret even after the Trojan has been removed.
- backdoor
- release
- helper
- beneficial routine
A: backdoor

Q: A ____ virus can hide in either of two boot areas of a hard drive.
- partition
- Trojan
- polymorphic
- boot sector
A: boot sector

Q: A ____ virus is a combination of a boot sector virus and a file virus and can hide in either.
- polymorphic
- boot sector
- multipartite
- macro
A: multipartite

Q: When implementing a security plan, the four steps are sometimes called the ____.
- Plan-Build-Run-Act
- Plan-Build-Review-Act
- Plan-Do-Study-Act
- Plan-Study-Act-Review
A: Plan-Do-Study-Act

Q: When you share folders on the network, the ____ permissions for remote users need to be set.
- share
- file
- folder
- disc
A: share

Q: To know for sure exactly which permissions for a file or folder are in effect, see the ____ tab of the Advanced Security Settings box.
- Security
- Derived Permissions
- Actual Permissions
- Effective Permissions
A: Effective Permissions

Q: ____ cards include one or more variations of PC Card, CardBus, and ExpressCard.
- PCMCIA
- Display Port
- PCM
- MCIA
A: PCMCIA

Q: A(n) ____ is an electrical device that changes DC to AC.
- inverter
- exciter
- converter
- voltage shifter
A: inverter

Q: Use the ____ box to adjust pointer speed, mouse trails, pointer size, how the touch pad buttons work, and other settings for pointing devices.
- Control Properties
- Display Properties
- Track Properties
- Mouse Properties
A: Mouse Properties

Q: The brightness is a function of the ____ component of the LCD panel.
- forelight
- inverter
- backlight
- diverter
A: backlight

Q: A MicroDIMM that contains DDR SDRAM has ____ pins.
- 120
- 124
- 144
- 172
A: 172

Q: A notebook drive is ____ inches wide.
- 2.5
- 3.0
- 3.5
- 4.0
A: 2.5

Q: Mini PCI Express slots have ____ pins on the edge connector.
- 25
- 68
- 52
- 100
A: 52