Title: Chapter 19, 20, 21 Review Quiz
Course: DEPT MC - PERSONAL COMPUTER HARDWARE

Q: Which of the following is true about notebooks, netbooks, and all-in-one computers?
- all-in-one computers have the computer case and keyboard built together
- a tablet PC is just another name for a notebook computer
- notebooks are always less powerful than desktops
- netbooks have fewer features than notebooks
A: netbooks have fewer features than notebooks

Q: Which type of port is NOT likely to be seen on newer notebook computers?
- SD card slot
- dial-up modem
- Ethernet
- HDMI
A: dial-up modem

Q: Which of the following is a reason notebooks and notebook parts typically cost more than comparable desktop PCs and components?
- they are faster
- they are more compact
- they use more power
- parts are more generic
A: they are more compact

Q: Which of the following is NOT true about notebook computers?
- different models have unique cases
- components tend to not be interchangeable
- on all models, the hard drive is always in the same place
- they use less power than desktops
A: on all models, the hard drive is always in the same place

Q: Which of the following is true about notebook computer software?
- the OS is preinstalled at the factory
- they use a standard version of the OS
- you can buy off-the-shelf diagnostic software
- no drivers are required for notebook devices
A: the OS is preinstalled at the factory

Q: Where are you likely to find a copy of the OS build, diagnostic software, and preinstalled applications on a notebook computer if you need to restore the system to its factory state?
- on an SD card that comes with the notebook
- in a recovery partition on the hard drive
- from a removable drive you order from the manufacturer
- by special-ordering a new C: drive from the manufacturer
A: in a recovery partition on the hard drive

Q: Which of the following is NOT among the guidelines for handling and caring for a notebook computer?
- don’t hold a notebook by the lid
- make sure the network location is Public before connecting to the Internet
- don’t leave a notebook in a cold or hot car
- when traveling, pack the notebook tightly in a suitcase, between soft clothing
A: when traveling, pack the notebook tightly in a suitcase, between soft clothing

Q: Which of the following is NOT a typical button or key combination function on a notebook computer?
- screen brightness
- CPU speed
- dual displays
- Wi-Fi on/off
A: CPU speed

Q: Which PCMCIA standard uses the 32-bit PCI bus standards and has a bumpy strip on the edge?
- PC Card
- CardBus
- ExpressCard
- NoteCard
A: CardBus

Q: Which ACPI power-saving state turns off the processor, hard drive, and monitor, but leaves all other devices on?
- S4
- S3
- S2
- S1
A: S2

Q: Under what circumstance should you always return a notebook to the manufacturer?
- for serious repairs and it is under warranty
- when you want to add memory
- if you need to replace the hard drive
- to use an external device in place of the failed component
A: for serious repairs and it is under warranty

Q: Which of the following is NOT a recommended action you should take before replacing or upgrading a component in a notebook?
- connect it to a port replicator, if available
- back up data if the computer is working
- remove cards and disconnect external devices
- remove the battery and unplug the AC adapter
A: connect it to a port replicator, if available

Q: Which type of memory are you likely to find in today’s laptops?
- DDR3 RIMMs
- DDR2 SIMMS
- DDR3 SO-DIMMS
- Rambus SIMMs
A: DDR3 SO-DIMMS

Q: Which type of hard drive is most likely found in a notebook computer?
- 5.25” FD
- 3.5” PATA
- 1” IDE
- 2.5” SATA
A: 2.5” SATA

Q: Which of the following is NOT true about working on a notebook computer in general?
- you should follow the same ESD precautions as on desktops
- once you’ve learned to service one, it’s the same for all notebooks
- you need different tools than you need for desktop maintenance
- on newer notebooks, hard drive replacement is fairly easy
A: once you’ve learned to service one, it’s the same for all notebooks

Q: Which of the following is true about expansion cards in a notebook computer?
- most use standard PCI Express slots but not PCI slots
- Mini PCI Express cards are bigger than Mini PCI cards
- you may be able to replace an expansion card without extensive disassembly
- all Wi-Fi cards are built-in and cannot be replaced
A: you may be able to replace an expansion card without extensive disassembly

Q: Which of the following is true about replacing the processor on a notebook computer?
- notebook processors don’t need thermal compound
- you’ll need a soldering iron for most notebooks
- notebook processors will typically have a heatsink and fan
- the same sockets are used by most desktop computers
A: notebook processors will typically have a heatsink and fan

Q: What is a fast way to determine if the problem is with the LCD panel or the video controller on a notebook computer?
- connect it to an external monitor
- replace the video card with a known good one
- replace the LCD panel with a known good one
- connect the LCD panel to another working notebook
A: connect it to an external monitor

Q: What might be a simple solution for a user having a login problem on a notebook computer when the user is certain she is entering the correct username and password?
- the keyboard is damaged and needs to be replaced
- NumLock is on, make sure it is turned off
- the trackpad is causing incorrect characters to be entered
- the LCD panel is displaying the wrong login data
A: NumLock is on, make sure it is turned off

Q: Which of the following is NOT a consideration for a flickering or dim video display?
- verify Windows settings
- adjust the LCD brightness
- adjust the refresh rate
- no drivers are installed
A: no drivers are installed

Q: Which of the following is based on open source code?
- Android
- Blackberry
- Windows Phone
- iOS
A: Android

Q: Which company acquired Android code in 2005 and has a leadership role in its development?
- Apple
- Symbian
- Google
- Yahoo
A: Google

Q: What must you do before using a new iPad or iPod touch?
- register it
- activate it
- install iOS on it
- install iTunes on it
A: activate it

Q: What does jailbreaking do?
- Allows you to download games for free from Google Play
- Allows you download music for free from iTunes
- give you administrative privileges to Android
- give you root privileges to iOS
A: give you root privileges to iOS

Q: Which of the following is a screen that uses electrodes that sense the conductive properties of skin?
- dual-touch screen
- capacitive touch screen
- pressure-sensing screen
- resistive touch screen
A: capacitive touch screen

Q: If you want to be able to wear gloves while using a smart phone, which screen technology will work?
- capacitive touch screen
- iPod touch screen
- resistive touch screen
- retina display touch screen
A: resistive touch screen

Q: A SIM card is used for which of the following?
- holding data related to your cellular carrier
- holding your iTunes music information
- controlling the sensitivity of your touch screen
- backing up your data and applications
A: holding data related to your cellular carrier

Q: Which type of device is most likely to have a slot for an SD card?
- iPod Touch
- Android smart phone
- iPhone
- iPad
A: Android smart phone

Q: What is the accelerometer used for in mobile devices?
- adjusting the screen orientation
- geotracking
- synchronizing data
- locating the nearest cell tower
A: adjusting the screen orientation

Q: Which component on a smart phone requires pairing with another device?
- GPS
- WiFi
- Bluetooth
- SIM card
A: Bluetooth

Q: Which of the following is NOT a function provided by iTunes for iOS devices?
- sync data to your computer
- install iOS updates
- back up data on Apple web sites
- restore from backup
A: back up data on Apple web sites

Q: What should you configure on an iOS device if you want your data erased after ten failed logon attempts?
- Lock Screen
- Remote Wipe
- iOS Locator
- Passcode Lock
A: Passcode Lock

Q: What can you do if you want to obtain administrator privileges to an Android device?
- delete the normal user account
- logon as Admin
- root the device
- reboot into recovery mode
A: root the device

Q: Which type of virtualization should you deploy to provide a Virtual Desktop Infrastructure?
- server-side
- client-side
- fat-client
- type-2
A: server-side

Q: The delegation of server-side virtualization to a third party is referred to as which of the following?
- zero client infrastructure
- cloud computing
- presentation virtualization
- App-V
A: cloud computing

Q: Which of the following is true of a Type 1 hypervisor?
- typically used on desktops and laptops
- VirtualBox is an example
- called bare-metal hypervisor
- installs as an application
A: called bare-metal hypervisor

Q: ____ printers work by placing toner on an electrically charged rotating drum and then depositing the toner on paper as the paper moves through the system at the same speed the drum is turning.
- Inkjet
- Thermal
- Dye-sublimation
- Laser
A: Laser

Q: A laser printer can produce better-quality printouts than a dot matrix printer, even when printing at the same dpi, because it can vary the size of the dots it prints, creating a sharp, clear image using a technology called ____.
- REt
- REx
- VART
- eRT
A: REt

Q: ____ printers tend to smudge on inexpensive paper, and they are slower than laser printers.
- Laser
- Dye-sublimation
- Thermal
- Inkjet
A: Inkjet

Q: ____ transfer printers use a ribbon that contains wax-based ink.
- Inkjet
- Laser
- Thermal
- Dye-sublimation
A: Thermal

Q: How is a network printer identified on the network?
- by its MAC address
- by its IP address
- by the manufacturer name
- by a 16-bit built-in identifier
A: by its IP address

Q: Automatically printing on both sides of the page is called ____ printing.
- duplex
- simplex
- duo
- complex
A: duplex

Q: A ____ printer connects directly to a computer by way of a USB port, parallel port, serial port, or wireless connection.
- network
- shared
- remote
- local
A: local

Q: A dedicated device or computer called a print ____ can control several printers connected to a network.
- queue
- server
- manager
- client
A: server

Q: When you print to the Microsoft XPS Document Writer printer, it creates a(n) ____ file.
- .xps
- .pdf
- .xml
- .doc
A: .xps

Q: To know the IP address of a network printer, direct the printer to print a ____ page.
- consumables
- configuration
- menu map
- device
A: configuration

Q: ____ is a language used to communicate how a page is to print and was developed by Adobe Systems.
- PCL
- JCL
- PostScript
- GDI
A: PostScript

Q: What is the process called when Windows receives a print job from an application and places the job in a print queue?
- banking
- spooling
- storing
- pooling
A: spooling

Q: What is the first thing you should do to get toner dust off your clothes?
- clean immediately with hot water
- use a hot hair dryer to blow it off
- throw the clothes in the dryer set on high heat
- use a can of compressed air to blow off  the toner
A: use a can of compressed air to blow off  the toner

Q: Which of the following is true regarding cleaning a printer?
- for best results, use ammonia-based cleaners
- use compressed air to blow out loose toner
- wipe the rollers on a laser printer with a dry cloth
- use an antistatic vacuum cleaner to pick up toner
A: wipe the rollers on a laser printer with a dry cloth

Q: How do you know if a printer needs routine maintenance?
- the number of days since the last maintenance
- the printer stops working if the maintenance period has expired
- the number of pages the printer has printed since the last maintenance
- the LED display shows the number of days before maintenance is required
A: the number of pages the printer has printed since the last maintenance

Q: Before replacing an image drum, what should you do first?
- unplug it and allow the printer to cool down
- send several test pages to the printer right before replacing the drum
- empty the paper tray
- reset the printer to factory defaults
A: unplug it and allow the printer to cool down

Q: What can you do to improve a printer’s performance?
- replace the CPU
- increase the memory
- install a larger paper tray
- replace the toner cartridge
A: increase the memory

Q: Which of the following is a program embedded in firmware that manages print jobs?
- print spooler
- print server
- printer cache
- printer proxy
A: print server

Q: Which of the following should you check to verify the port a printer is using is enabled and working?
- Print logger
- System Monitor
- Resource Monitor
- Device Manager
A: Device Manager

Q: What tool can you use to stop and restart the Windows print spooler?
- Service console
- Task Manager
- Performance Monitor
- MSConfig
A: Service console

Q: The mobile device OSs that together account for about 90% of the smart phone market are which of the following?  (Choose all that apply.)
- Blackberry
- iOS
- Android
- Windows Phone
A: iOS; Android

Q: Which of the following are physical buttons on the front of Android smart phones.  (Choose all that apply.)
- Menu
- Call
- Go Back
- Web
A: Menu; Go Back

Q: Which of the following is a typical use of a Type 2 hypervisor?  (Choose all that apply.)
- by developers to test applications
- as honeypots to lure hackers
- for VDI deployment
- cloud computing
A: by developers to test applications; as honeypots to lure hackers

Q: Which of the following are requirements/recommendations for installing a hypervisor and VMs?  (Choose all that apply.)
- hardware assisted virtualization
- 2 GB virtual memory for each VM
- virtual network driver
- 15 GB free hard drive space for each Windows VM
A: hardware assisted virtualization; 15 GB free hard drive space for each Windows VM