Title: Class Outline 6
Course: KVCC BUS212 > Section: Class Outlines

1.      Describing your users and their characteristics

a.      Interview/questionnaires

b.      Breaking into groups

c.      Observation

d.      Analyze

2.      Personas

a.      Assumptions

3.      Other Stakeholders

4.      Finding out what the user wants

a.      Felt needs

b.      Expressed needs

c.      Normative need

5.      The Domain

a.      Experts - Tacit knowledge

b.      Uncooperative

c.      Domain models

Attached Files: | - KVCC BUS212_InteractiveUserInterfaceDesign_Outline 6.pdf