Title: Lesson 12: Quiz
Course: RITA MC - ITNW 1308 > Section: Lesson 12: Configuring Remote Management

Q: What two options are available to access a remote computer using a Microsoft Management Console (MMC) snap-in? (Choose two.)
- Start the console using alternate credentials
- Create a custom console with snap-ins directed to other systems
- Redirect an existing snap-in to another system
- Create a shortcut to the administrative share on another system
A: Create a custom console with snap-ins directed to other systems; Redirect an existing snap-in to another system
Feedback: There are two ways to access a remote computer using a Microsoft Management Console (MMC) snap-in: - Redirect an existing snap-in to another system - Create a custom console with snap-ins directed to other systems

Q: Why do some snap-ins, such as the Active Directory Domain Services consoles, not provide a means to redirect the console to another computer?
- Doing so could lead to AD DS database corruption.
- The console will automatically locate a domain controller.
- The console asks you configure a domain controller upon first launch.
- Doing so would put administrative credentials in clear text on the network.
A: The console will automatically locate a domain controller.
Feedback: Not every snap-in has the ability to connect to a remote computer because some do not need it. For example, the Active Directory Domain Services consoles automatically locate a domain controller for the current domain and access the directory service from there. There is no need to specify a computer name.

Q: What makes connecting to a remote computer by redirecting an existing console an inefficient method over time?
- You lose some administrative capabilities that are sometimes needed.
- You create 2-3 times the traffic when redirecting a console.
- You must provide credentials each time the console is launched.
- You can access only one computer at a time.
A: You can access only one computer at a time.
Feedback: Connecting to a remote computer by redirecting an existing console is convenient for impromptu management tasks, but it is limited by the fact that you can access only one computer at a time. You also have to open the console and redirect it every time you want to access the remote system. A more permanent solution is to create a custom console with snap-ins that is already directed at other computers.

Q: What is the name of the feature that enables an administrator, trainer, or technical specialist at one location to connect to a distant user’s computer, chat with the user, and either view all the user’s activities or take complete control of the system?
- EasyAssist
- NetConnect
- Remote Assistance
- Self Assistance
A: Remote Assistance
Feedback: Remote Assistance is a Windows 8.1 feature that enables an administrator, trainer, or technical specialist at one location to connect to a distant user’s computer, chat with the user, and either view all the user’s activities or take complete control of the system.

Q: What name(s) is/are given to the person connecting to a remote client using Remote Assistance? (Choose all that apply.)
- Expert
- Helper
- Administrator
- Assistor
A: Expert; Helper
Feedback: In Microsoft interfaces and documentation, the person connecting to a client using Remote Assistance is referred to as an expert or a helper.

Q: Remote Assistance offers several methods to send the invitation for assistance. Which of the following is not one of those options?
- Send as a file
- Use email
- Use Easy Connect
- Use Remote Desktop
A: Use Remote Desktop
Feedback: You can send the Remote Assistance request as a file, using email, or via Easy Connect (if installed).

Q: Remote Assistance requires that access to what port be available on the requesting client?
- 389
- 53
- 3268
- 3389
A: 3389
Feedback: Remote Assistance uses Transmission Control Protocol (TCP) port number 3389 for all its network communications. For networks that use Remote Assistance internally and are also connected to the Internet, it is recommended that network administrators block this port in their firewalls to prevent users outside the network from taking control of computers that request remote assistance. However, it is also possible to provide remote assistance to clients over the Internet, which would require leaving port 3389 open.

Q: While a Remote Assistance session is in progress, what keyboard key(s) can the requestor press to terminate the connection?
- Shift+F4
- ESC
- CTRL+ALT+DEL
- F12
A: ESC
Feedback: The client always has ultimate control over a Remote Assistance connection. The client can terminate the connection at any time, by pressing the Esc key or clicking Stop Control (ESC) in the client-side Remote Assistance page.

Q: How many inbound Remote Desktop connections will Windows 8.1 allow?
- None
- One
- Two
- No limit
A: One
Feedback: Windows 8.1 allows a single Remote Desktop connection for administrative purposes, without the need for a separate license.

Q: Windows Remote Management is a Windows 8.1 service that enables administrators to execute commands on remote computers using what two methods? (Choose two.)
- Command interpreter
- Microsoft Visual Basic Script
- Windows PowerShell
- Windows Remote Shell
A: Windows PowerShell; Windows Remote Shell
Feedback: Windows Remote Management is a Windows 8.1 service that enables administrators to execute commands on remote computers using Windows PowerShell or the Windows Remote Shell (WinRS.exe) command-line program.

Q: When the computer’s network profile is set to a specific firewall location when you attempt to configure WinRM for the first time, WinRM will fail to configure the required firewall exception. What network profile location causes this problem?
- Domain
- Private
- Public
- Internet
A: Public
Feedback: The WinRM.exe program will fail to configure the required firewall exception if the computers network location is set to Public. The computer must use either the Private or Domain location settings for the remote management configuration process to succeed.

Q: To execute a PowerShell command on a remote computer, you must do what two things?
- Open a 64-bit PowerShell session.
- Use the Invoke-Command cmdlet.
- Open an elevated PowerShell session.
- Use the Remote-Connection cmdlet.
A: Use the Invoke-Command cmdlet.; Open an elevated PowerShell session.
Feedback: To execute a PowerShell command on a remote computer, you must open an elevated PowerShell session and use the Invoke-Command cmdlet.

Q: Which troubleshooting tool enables you to connect to a user’s remote computer, view and interact with the user’s screen, and chat with the user?
- Remote Desktop
- Remote Assistance
- Computer Management console
- Computer Assistant
A: Remote Assistance
Feedback: Remote Assistance is a Windows feature that enables an administrator, trainer, or technical specialist at one location to connect to a distant users computer, chat with the user, and view either all of the users activities or take complete control of the system.

Q: Which port is used by Remote Assistance and Remote Desktop?
- TCP 80
- TCP 3389
- TCP 5000
- TCP 5001
A: TCP 3389
Feedback: Remote Assistance and Remote Desktop uses Transmission Control Protocol (TCP) port number 3389 for all its network communications. For networks that use Remote Assistance internally and are connected to the Internet, it is recommended that network administrators block this port in their firewalls to prevent users outside the network from taking control of computers that request remote assistance. However, it is also possible to provide remote assistance to clients over the Internet, which requires leaving port 3389 open.

Q: Which program enables you to connect to a remote computer, including servers with no interaction required from the remote computer?
- Remote Desktop
- Remote Assistance
- Easy Connect
- Computer Assistant
A: Remote Desktop
Feedback: Remote Assistance is intended to enable users to obtain interactive help from other users, whereas Remote Desktop is an administrative feature that enables users to access computers from remote locations, with no interaction required at the remote site. Remote Desktop is essentially a remote control program for Windows computers; there are no invitations and no read-only capabilities. When you connect to a computer using Remote Desktop, you can operate the remote computer as though you were sitting at the console and perform most configuration and application tasks.

Q: Which of the following requires invitations in order to use it?
- Remote Desktop
- Remote Assistance
- Computer Management console
- Computer Assistant
A: Remote Assistance
Feedback: To request a Remote Assistance session, a client must issue an invitation and send it to a particular expert. The client can send the invitation using email or save it as a file to be sent to the expert in some other manner.

Q: You need to connect to a customer so that you can help her with a software problem. Which tool can you use to generate a temporary password that can be used to connect to her computer using Remote Assistance?
- Easy Connect
- Password Generator
- Invite Generator
- Remote Connection
A: Easy Connect
Feedback: When you use Easy Connect, Remote Assistance generates a temporary password that the person youre helping provides to you. You can use that password to directly connect to the person's computer. When the connection is made, contact information is exchanged between your computer and the other persons computer and this information allows you to quickly connect in the future without using the password.