Title: Lesson 4: Discussion
Course: RITA MC - ITNW 1308 > Section: Lesson 4: Working with Disks and Devices

A user asks you to troubleshoot his Windows 8.1 workstation, which is behaving erratically. He has recently purchased and installed a new graphics adapter, and ever since then, he sees occasional wavy lines in the display. You run Device Manager on the system and note the manufacturer, model, and version number of the device driver for the graphics adapter. Then, you check the adapter manufacturer’s web site and discover that there is a new driver available for the adapter. After downloading and installing the driver update, you restart the system. The system appears to start normally, except that the graphical interface has been replaced by incomprehensible noise. Because you can’t see the display, you can’t work with the system. What should you do return the computer to an operational state?

You will post your response to this discussion and respond to at least two of your class members posts. If you do not post your response and respond to two of your class members posts you will not receive credit for any of the work in this discussion. Your post must address all points, be clear and well thought out. It must contain at least 50 words to be considered for grading. You will cite a source for each post or comment that you provide. It is great to say that it is your personal opinion, however that opinion was gained by something that you read or saw. You will need to cite that source.

Note: Your discussion board will have two different deadlines. The first deadline is to have your initial post completed that way your class members will have plenty of time to respond to your post. That deadline is always the Tuesday before the posted due date. The second deadline is your reply to two of your class members post. Missing either of these deadlines will result in an immediate zero. This is the guidelines for all discussion boards.