Title: Lesson 13: Discussion
Course: RITA MC - ITNW 1308 > Section: Lesson 13: Configuring Shared Resources

You are a desktop support technician for a law firm with a group of ten legal secretaries who provide administrative support to the attorneys. All secretaries use a single, shared, high-speed laser printer that is connected to a dedicated Windows 7 print server. The secretaries print multiple copies of large documents on a regular basis, and although the laser printer is fast, it is kept running almost constantly. Sometimes the secretaries have to wait 20 minutes or more after submitting a print job for their documents to reach the top of the queue. The office manager has offered to purchase additional printers for the department. However, the secretaries are accustomed to simply clicking the Print button and don’t like the idea of having to examine multiple print queues to determine which one has the fewest jobs before submitting a document. What can you do to provide the department with a printing solution that will enable the secretaries to utilize additional printers most efficiently?

You will post your response to this discussion and respond to at least two of your class members posts. If you do not post your response and respond to two of your class members posts you will not receive credit for any of the work in this discussion. Your post must address all points, be clear and well thought out. It must contain at least 50 words to be considered for grading. You will cite a source for each post or comment that you provide. It is great to say that it is your personal opinion, however that opinion was gained by something that you read or saw. You will need to cite that source.

Note: Your discussion board will have two different deadlines. The first deadline is to have your initial post completed that way your class members will have plenty of time to respond to your post. That deadline is always the Tuesday before the posted due date. The second deadline is your reply to two of your class members post. Missing either of these deadlines will result in an immediate zero. This is the guidelines for all discussion boards.