Title: Lesson 22: Discussion
Course: RITA MC - ITNW 1308 > Section: Lesson 22: Configuring System Recovery Options

Tom receives a call while working on the help desk from a Windows 8.1 user. The user informs Tom that Elliot, one of the junior administrators, just repaired his computer but he can no longer find some of the applications that were once installed on the computer. After talking to the junior administrator, Tom discovers that Elliot used the PC Refresh option. How should Tom respond to the user?

You will post your response to this discussion and respond to at least two of your class members posts. If you do not post your response and respond to two of your class members posts you will not receive credit for any of the work in this discussion. Your post must address all points, be clear and well thought out. It must contain at least 50 words to be considered for grading. You will cite a source for each post or comment that you provide. It is great to say that it is your personal opinion, however that opinion was gained by something that you read or saw. You will need to cite that source.

Note: Your discussion board will have two different deadlines. The first deadline is to have your initial post completed that way your class members will have plenty of time to respond to your post. That deadline is always the Tuesday before the posted due date. The second deadline is your reply to two of your class members post. Missing either of these deadlines will result in an immediate zero. This is the guidelines for all discussion boards.