Title: Lesson 22: Quiz
Course: RITA MC - ITNW 1308 > Section: Lesson 22: Configuring System Recovery Options

Q: What organization is responsible for the testing and verification of compatibility, reliability, and functionality of drivers for hardware devices?
- Windows Driver Verifier
- Windows Hardware Quality Labs
- Microsoft Hardware Quality Labs
- Microsoft Driver Validator
A: Windows Hardware Quality Labs
Feedback: Tests conducted by the Windows Hardware Quality Labs (WHQL) are designed to ensure that your system maintains stability when device drivers are installed. Testing and verification is performed for compatibility, reliability, and functionality with Windows 8.1.

Q: You can use Group Policy to configure how Windows responds when a user tries to install device drivers that are not digitally signed. Which of the following options is not available for this configuration?
- Ignore
- Warn
- Sign
- Block
A: Sign
Feedback: There is no sign option available to configure. You can choose from ignore, warn, or block.

Q: Startup failures that occur before the progress bar appears are typically caused which of the following problems? (Choose all that apply)
- Hardware faults
- Missing startup files
- Data corruption
- Applications running from the Startup group
A: Hardware faults; Missing startup files; Data corruption
Feedback: Startup failures that occur before the progress bar appears are typically caused by one of the following problems: - Incorrect BIOS Settings - Hardware faults - Missing startup files - Data corruption

Q: When a startup failure occurs before the logon user interface appears, the problem could be hardware-related, but it is most likely due to an issue with one of the drivers or services that the kernel is attempting to load. To locate the offending driver or service, you must first attempt to get the computer started by using what?
- The Windows 8.1 installation media
- Safe Mode
- A restore point
- File Recovery
A: Safe Mode
Feedback: To locate the offending driver or service, you must first attempt to get the computer started by using the Safe Mode. Then you can examine the event logs, enable the boot log, and run the System Information tool to gather information on what is affecting the startup sequence. Finally, use Device Manager or the Services console to disable the offending drivers or services. Once you are able to get the computer started in normal node, you can begin to examine the problematic driver or service, perhaps replacing them with an updated version or rolling back to a previous one.

Q: By default, how often will Windows 8.1 create a restore point?
- Every 24 hours
- Every 7 days
- Every 14 days
- Every 28 days
A: Every 7 days
Feedback: Windows 8.1, by default, automatically creates restore points every seven days if you have not created one during that time period. You can also create restore points manually anytime you choose.

Q: Which Windows 8.1 recovery option is the most complete, where the computer will be set back to its original state after the recovery completes?
- PC Refresh
- PC Reset
- recimg.exe
- System Restore
A: PC Reset
Feedback: The PC Reset option removes everything on the computers hard drive and reinstalls Windows in a clean state.

Q: Which of the following items does a PC Refresh not retain?
- Your personal data
- Windows Store apps
- Windows Firewall settings
- Drive letter assignments
A: Windows Firewall settings
Feedback: PC Refresh does not preserve your PC settings, display settings, Windows firewall settings, or traditional desktop applications that were installed from a disc or a website.

Q: After you perform a PC Refresh, what will you need to do to recover the traditional applications you had installed?
- Use System Recovery
- Use AppLocker to recover them
- Use the HTML file on your desktop to acquire them
- Use Windows Backup and Restore
A: Use the HTML file on your desktop to acquire them
Feedback: If your Windows 8.1 computer has traditional applications that were installed from a disc or from other websites, they are removed from your computer during a PC Refresh. Windows puts a link to a list of the removed applications on your desktop. If you click the link, you see a list of the applications removed. Clicking the applications name directs you to the manufacturers website from which you can download and reinstall it.

Q: What limitation should you be aware of when you go to restore from a system image?
- You cannot restore user data
- You cannot choose what is restored
- You cannot restore applications
- You cannot restore system settings
A: You cannot choose what is restored
Feedback: The system image is an exact copy of the drives required for Windows to run. This includes the Windows 8.1 operating system, system settings, programs and files. When you restore from an image, it is a complete restore; therefore, you will not be able to choose individual items.

Q: When creating a system image, what additional step must you complete at that time if you do not have access to your Windows 8.1 installation disc?
- Purchase a license for Windows 8.1
- Record the product key for your installation of Windows 8.1
- Create a bootable USB drive
- Create a system restore disc
A: Create a system restore disc
Feedback: A system restore disc is not required if you have access to a Windows 8.1 installation disc. If you do not have one available, you will need to create the disc at the same time as you create the system image.

Q: Which of the following can be used to troubleshoot problems with Windows, including when your computer will not start?
- A USB crash disk
- A USB drive with a boot repair volume
- A USB reset drive
- A USB recovery drive
A: A USB recovery drive
Feedback: If you run into problems with your PC, a USB recovery drive can help you troubleshoot and fix those problems, even if your PC won't start. Your PC might have come with a recovery image thats used to refresh or reset your PC. The recovery image is stored on a dedicated recovery partition on your PC and is typically 3-6 GB in size.

Q: How do you create a USB recovery drive?
- Open the Control Panel and then click System Recovery.
- Search for recovery drive and then click Create a recovery drive.
- Open the Windows Store and then click Generate a recovery drive.
- Right-click the drive letter for a USB device and choose Create a recovery drive.
A: Search for recovery drive and then click Create a recovery drive.
Feedback: If you run into problems with your PC, a USB recovery drive can help you troubleshoot and fix those problems, even if your PC won't start. Swipe in from the right edge of the screen and then tap Search. Type recovery drive in the search box and then tap or click Create a recovery drive.