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» DR. SHANNON KENNEDY: Welcome to mission critical
operations. A business that relies on continual operation
is defined as mission critical. A mission critical operator is an individual
whose job is to keep those facilities running and protect them from failure
The need for mission critical operators is on the rise. Data centers, banks
manufacturing plants, and hospitals are just a few of the industries that must operate
24 hours a day, 7 days a week. They need technicians that
have the skills to maintain and troubleshoot power systems
HVAC systems, life safety systems, industrial networks, and other areas
of information technology, such as system security and converge technology
because of this need, the industrial systems and information technology
faculty at Cleveland Community College have teamed up to provide training for
mission critical operations. The college is creating stacked and latticed
credentials including two-year degree options and industry certifications
that will be available in a distance enabled format. Cleveland Community College
is excited to be able to prepare future mission critical operators and
to provide continued training to those already employed in the mission critical field
» MITCHELL SEPAUGH: Hi, I'm Mitchell Sepaugh, I'm one of the project
managers for the mission critical operations project here at Cleveland Community College
I represent the industrial systems side of the program
In this project, industrial systems includes what industry refers to as operations technology
Operations technology covers things such as engineering and engineering technology
facilities maintenance and production support. Engineering includes the design
and upgrade of existing systems. Engineering technology includes
the start-up, commissioning and on going maintenance of systems, both new and
expanding. Facilities maintenance include such things as building automation
which includes lighting systems, audio video systems, and elevators and
escalators. It includes environmental control such as heating, ventilation, air conditioning systems
and it includes physical security, such as campus access
monitoring and communication networks. » JONATHAN DAVIS: Hi, my name
is Jonathan Davis and I'm a project manager for information technologies in the mission
critical operations program. Information technology is an exciting, multi
discipline field, which include things such as, information
and support, hardware software support, operating systems,
virus spyware removal, information systems security
involving critical infrastructure security, cyber security, intrusion
detection and intrusion prevention. Networking technology
and web technology which involves web design and web development
Many things have come increasingly dependent on technology
and, as good as it is, we realize that technology and either fail or be exploited
for this reason and in order to plan for, cope with,
mitigate, and prevent critical infrastructure failure in our country
or systems failures in the workplace, a knowledgable workforce
is needed
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