Title: Chapter 12 Learning Objectives
Course: Canvas Practice Course > Section: Week 3, 06 April to 09 April

QUALITY AS A SYSTEM

LEARNING OBJECTIVES

After completion of this chapter the student will be able to:

- Write a definition of a system.
- Explain what is meant by the phrase “Quality occurs in a system.”
- Describe the difference between a customer and a supplier.
- List five subsystems associated with a styrene process unit.
- Explain why it is important that all subsystems work properly.
- Explain how external customers determine value-added costs.
- Explain the difference between horizontal alignment and vertical alignment.