Title: Chapter 3 Learning Objectives
Course: Canvas Practice Course > Section: Week 1, 23 March to 26 March

CHAPTER 3

THE QUALITY GURUS

LEARNING OBJECTIVES

After completing this chapter you should be able to:

- Explain Deming’s philosophy of quality.
- Explain Juran’s philosophy of quality.
- Explain Crosby’s philosophy of quality.
- Explain the most significant contribution Ishikawa made to the quality improvement process.
- Explain the most significant contribution Taguchi made to the quality improvement process.
- Explain why a quality system is important to a company