Title: Chapter 13 Learning Objectives
Course: Canvas Practice Course > Section: Week 3, 06 April to 09 April

THE COST OF QUALITY

LEARNING OBJECTIVES

After completing this chapter you should be able to:

- Explain why continuous improvement is needed to reduce or eliminate waste.
- List four categories of work.
- Describe three tools that can be used to eliminate waste.
- Explain what the term hidden factory means.
- List four costs of quality.
- Explain how quality should be measured.