Title: Chapter 8 Introduction
Course: Canvas Practice Course > Section: Week 2, 30 March to 02 April

KEY CONCEPTS

Teamwork is crucial to success of any quality program. However, not all teams are successful. Successful teams exhibit the following characteristics:

- Team goals are more critical than individual goals.
- Good communication is practiced.
- Respect is shown to all team members.
- One hundred percent team participation is mandatory

Team development is accomplished in four principal stages: Forming, Storming, Norming, and Performing. Forming is the initial process where team members meet and introduce themselves. The Storming stage involves resolution of conflicts and developing working relationships. By the time the norming stage is reached, team members have accepted each other, formed their rules, and know their roles. In the performing stage each person knows their job and is accepted as a competent and trusted member of the team.

Good team members know their roles, are competent, and meet deadlines. They recognize diversity as a valuable asset.  Each member also learns to be an effective backup for one or two other team members.