Title: Chapter 16 Learning Objectives
Course: Canvas Practice Course > Section: Week 3, 06 April to 09 April

VARIATION

LEARNING OBJECTIVES

After completion of this chapter the student should be able to:

- Explain why the worker is the expert on process variation.
- List the various causes of variation in the process industry.
- Explain how process variation can be used as a tool to improve a process.
- Explain the difference between common cause and special cause variation.
- Explain why carefully planning the date-gathering process is important.
- Describe Shewhart’s two approaches to process improvement.
- Explain why the worker cannot do anything about common cause variation.
- Explain the importance of control charts for process improvement.