MFG000_ISO9001

The Intro to ISO 9001 and Quality Management System is a three credit hours online course. Topics covered ISO 9001 and Total Quality Management. Understand ISO 9001 2015 Standard Clauses from One to Ten and how they link with Quality Management System. Strategic Management, Planning, Partnering and Alliances. Quality Culture, Customer Satisfaction, Team building, Effective Communication, Problem Solving and Decision Making. Quality Tools, Quality Function Deployment, Controlling processes through Statistical Process Control. Continual Improvement Methods with Lean and Six Sigma Methodology.
Date:
2016-08-01
Primary Material Type:
Syllabus
Institution:
Manchester Community College
Funding Source:
TAACCCT Round 4

Industry / Occupation

Industry Partner:
Adam Gentry, Charter Oak State College
Industry Sector:
Manufacturing -- Machinery Manufacturing (333)
Occupation:
Production Occupations -- Multiple Machine Tool Setters, Operators, and Tenders, Metal and Plastic (51-4081)

Education / Instructional Information

Instructional Program:
Mechanic and Repair Technologies/Technicians (47)
Credit Type:
  • Credit
Credential Type:
  • Certificate
Educational Level of Materials:
  • 2nd Year Community College or equivalent
Language:
English (United States)
Interactivity Type:
Mix of Active and Presentation.
Quality of Subject Matter was assured by:
  • Consultations during development of instructional materials
  • Participation as an ongoing member of team developing the instructional materials
Quality of Online/Hybrid Course Design assured by:
  • None

Accessibility

Accessibility Features:
  • Text Access - Text to Speech
  • Text Adjust - Compatible
  • Text Adjustment - Adjust Font and Colors
  • Reading Layout - Page numbers match printed material
  • Colors Compatible With Assistive Technology
  • Contrast Ratio of at Least 4.5:1.

Copyright / Licensing

Primary License:
Creative Commons License
This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.