Medical Office Procedures - GCC

An introduction to the procedures common to medical office work, including modern office technology, appointment scheduling, billing, insurance and collection, basic accounting, patient reception and processing, customer-service oriented communication, and the use of electronic medical record (EMR) systems. Course topics include managed care policies and procedures, third-party guidelines, patient care ethics, administrative laws such as the Health Insurance Portability and Accountability Act (HIPAA), and the development of interpersonal communication and organizational skills to work professionally in a medical office.
Date:
2013
Primary Material Type:
Syllabus
Institution:
Greenfield Community College
Project Name:
Transformation Agenda
Funding Source:
TAACCCT Round 1

Industry / Occupation

Industry Partner:
.
Industry Sector:
Health Care and Social Assistance (62)
Occupation:
Healthcare Support Occupations (31-0000)

Education / Instructional Information

Instructional Program:
Health Professions and Related Clinical Sciences (51)
Credit Type:
  • Credit
Credential Type:
  • Certificate
Educational Level of Materials:
  • 1st year Community College or equivalent
Interactivity Type:
Presentation only - requires user to navigate through content.
Quality of Subject Matter was assured by:
  • Other
Quality of Online/Hybrid Course Design assured by:
  • None

Copyright / Licensing

Primary License:
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.