Trades Customer Service Levels 1, 2, and 3
Customer satisfaction is a cornerstone in the Construction Trades. This sector, being directly responsible for shaping the spaces where people live, work, and interact, bears a significant influence on individual's well-being and comfort. As such, service providers must thoroughly understand their clients' expectations. This section aims to delve into what customers are looking for and provides insights into how professionals in this field can meet these expectations effectively.
- Date:
- 2923
- Primary Material Type:
- Presentation
- Institution:
- National Council of Workforce Education
- Funding Source:
- Network Challenge Grant TAACCCT Round 1
Industry / Occupation
- Industry Sector:
- Utilities (22)
- Occupation:
- Installation, Maintenance, and Repair Occupations -- Heating, Air Conditioning, and Refrigeration Mechanics and Installers (49-9021)
Education / Instructional Information
- Instructional Program:
- Construction Trades (46)
- Educational Level of Materials:
-
- 1st year Community College or equivalent
- Quality of Subject Matter was assured by:
-
- Consultations during development of instructional materials
- SME Quality Report is posted in Skills Commons
- Quality of Online/Hybrid Course Design assured by:
-
Copyright / Licensing
Except where otherwise noted, the works contained in this website are licensed under a
Creative Commons
Attribution 4.0 International License. Accessibility Support Strategy.
Terms of Service.
