CRC Pro Customer Service
Moodle course shell embedding basic career readiness skills with customer service trainings.
- Date:
- 2016
- Primary Material Type:
- Hybrid/Blended Course
- Institution:
- Community College of Vermont
- Project Name:
- Basic Skills embedded in industry specific courses
- Funding Source:
- TAACCCT Round 4
- Subjects:
- CRC, Customer Service, career readiness
Industry / Occupation
- Industry Partner:
- WorkKeys
- Industry Sector:
- Developmental Education
- Occupation:
- All Occupations (00-0000)
Education / Instructional Information
- Credential Type:
-
- Stacked/Latticed Credential Model
- Educational Level of Materials:
-
- 1st year Community College or equivalent
- Time Required:
- 8 weeks
- Language:
- English (United States)
- Interactivity Type:
- Active - requires user to respond to prompts, questions, etc.
- Quality Note:
- Materials aligned to National Career Readiness Certificate, Saylor Academy, and others.
- Quality of Subject Matter was assured by:
-
- Consultations during development of instructional materials
- Participation as an ongoing member of team developing the instructional materials
- Quality of Online/Hybrid Course Design assured by:
-
- Course Note:
- Foundational customer service course with career readiness components
Accessibility
Copyright / Licensing