HOSPITALITY: Foundations and Management in Hospitality and Tourism

Williams, Diane E. MBA, MA

This course provides students with a comprehensive understanding of the scope of careers and services provided within the hospitality and tourism industry. It also includes information on the business model, industry terms and reports, as well as the hospitality industry culture. It will enable them to identify and understand the roles and responsibilities of the various positions that comprise this industry and recognize the standards of professionalism, career readiness and 21st-century skills needed to be successful in today's hospitality and tourism industry. Students may earn stackable credentials including the American Hotel and Lodging Educational Institute (AHLEI) Certified Guest Service Professional Credential, Certified Hospitality and Tourism Management Professional, and Certified Hospitality Industry Analytics upon completing this two-semester class. (Some of the elements necessary to teach the course are copyrighted by the American Hotel & Lodging Educational Institute, the Texas Education Agency, Business Training Works, Inc, MBA Research & Curriculum Center, Oxford University Press, HRD Press, Toister Performance Solutions, John Wiley and Sons, and STR, Inc. These organizations granted permission to UDC-Community College to use copyrighted materials to teach this course. To request permission from the associations please contact the American Hotel & Lodging Educational Institute at https://www.ahlei.org/ and the Texas Education Agency at https://tea.texas.gov/About_TEA/Welcome_and_Overview/Site_Policies/#Copyright%20and%20Terms%20of%20Service and Business Training Works, Inc, at https://www.businesstrainingworks.com/legal-notices/ MBA Research & Curriculum Center at https://www.mbaresearch.org/ and Oxford University Press at https://global.oup.com/academic/rights/permissions/request/?cc=us&lang=en& and HRD Press at http://www.hrdpress.com/ and Toister Performance Solutions at https://www.toistersolutions.com/ and John Wiley and Sons at https://www.wiley.com/en-us/copyright and STR, Inc. at https://www.str.com/legal/terms-of-use.)

	Complete Product Package for UDC-CC's Foundations in Hospitality Course Materials (211 MB)
	Outline for Foundations of Hospitality and Tourism (74 KB)
	Outline for Hospitality and Tourism Management Capstone Program (75 KB)
	Syllabi for Hospitality and Tourism Super Course (97 KB)
	Syllabi for Hospitality and Tourism Management (86 KB)
	Syllabi for Foundations in Hospitality and Tourism Hybrid Course (86 KB)
	Credentialing Associations for Hospitality and Tourism Career Pathway (229 KB)

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Date:: 2018-09-01
Primary Material Type:: Hybrid/Blended Course
Other Material Types:: Assignment, Drill and Practice, Photographic Image - Instructional, Presentation, Quiz/Test, Reference Material, Syllabus, Tutorial, Workshop and Training Material, Video - Instructional, Other
Institution:: UDC - Community College
Funding Source:: TAACCCT Round 4
Subjects:: new employees, prospective employees, community college students, community college instructors and administrators, scope of careers, standards of professionalism, career readiness, 21st century skills, hospitality and tourism industry, AHLEI Certified Guest Service Professional Credential, Certified Hospitality and Tourism Management Professional, and Certified Hospitality Industry Analytics

Industry / Occupation

Industry Partner:: Industry partners worked with the organizations that created the curriculum. Faculty received permission to use the proprietary curriculum in the classroom.
Industry Sector:: Accommodation and Food Services (72)
Occupation:: Office and Administrative Support Occupations -- Hotel, Motel, and Resort Desk Clerks (43-4081) Management Occupations -- Lodging Managers (11-9081)

Education / Instructional Information

Instructional Program:: Business, Management, Marketing, and Related Support Services (52)
Credit Type:: Non-Credit
Credential Type:: Stacked/Latticed Credential Model
Educational Level of Materials:: 1st year Community College or equivalent
Time Required:: Two Standard College Semester
Language:: English (United States)
Interactivity Type:: Mix of Active and Presentation.
Quality Rubric:: Other
Quality Note:: This product was reviewed in accordance with ETA's Quality Note Template criteria.
Quality of Subject Matter was assured by:: Consultations during development of instructional materials

Other
Quality of Online/Hybrid Course Design assured by:: Custom Quality Rubric

Other Rubric
Course Note:: This product contains multiple materials that support the college’s multi-course program to prepare students for careers in hospitality.