KACC-0247 HVAC Customer Soft Skills Blueprint

Prepares the student for the skills of handling customers, coworkers and others in a positive and productive manner. Students will be prepared in the areas of professionalism and nonverbal behavior, communication, and communication strategies.
Adobe PDF HVAC (170 KB)

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Date:
2018
Primary Material Type:
Student Support Materials
Other Material Types:
Learning Object Repository
Institution:
Salt Lake Community College
Funding Source:
TAACCCT Round 1
Subjects:
KACC 0247, HVAC, Customer Soft Skills Blueprint, SLCC, Salt Lake Community College, CBE

Industry / Occupation

Industry Partner:
Salt Lake Community College
Industry Sector:
Educational Services -- Educational Services -- Colleges, Universities, and Professional Schools (6113)
Occupation:
Installation, Maintenance, and Repair Occupations -- Heating, Air Conditioning, and Refrigeration Mechanics and Installers (49-9021)

Education / Instructional Information

Instructional Program:
Education (13)
Credit Type:
  • Non-Credit
Credential Type:
  • Certificate
Educational Level of Materials:
  • 1st year Community College or equivalent
Interactivity Type:
Active - requires user to respond to prompts, questions, etc.
Quality of Subject Matter was assured by:
  • Other
Quality of Online/Hybrid Course Design assured by:
  • None
Course Note:
HVAC

Copyright / Licensing

Primary License:
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
 

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