Springfield Technical Community College: Customer Service Essentials Academic Pathway

Springfield Technical Community College: Customer Service Essentials Academic Pathway- provides a step by step guide on the classroom courses, certificate and degree requirements as well as transfer credit information.
Microsoft Powerpoint Customer Service Essentials Academic Pathway (235 KB)
Microsoft Word Massasoit CC Review Process (210 KB)

Did you download this item? We value your feedback, and it’ll only take a minute

Date:
2017-06
Primary Material Type:
Instructor and/or Advisor/Case Manager Support Materials
Other Material Types:
Instructor and/or Advisor/Case Manager Support Materials
Institution:
Springfield Technical Community College
Subjects:
Career Pathways, Academic Pathways, Pathways Career Map, Customer Service Essentials, Fast Track

Industry / Occupation

Industry Partner:
Regional Employment Board
Industry Sector:
Educational Services -- Educational Services -- Technical and Trade Schools (6115)
Occupation:
Office and Administrative Support Occupations (43-0000)

Education / Instructional Information

Credit Type:
  • Credit
Credential Type:
  • Diploma
  • Certificate
  • Credential
  • Associate Degree
  • Bachelors Degree
Number of weeks per course:
16
Number of courses in the program:
8
Program Delivery Format:
Face-to-face

Copyright / Licensing

Primary License:
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Additional License(s):
 

Browse all of SkillsCommons

Browse this Collection

Statistics

Creative Commons License Except where otherwise noted, the works contained in this website are licensed under a Creative Commons Attribution 4.0 International License. Accessibility Support Strategy. Terms of Service.