Career Pathway.Springfield Technical Community College: Customer Service Essentials

A career pathway map designed to show the type of job title you can obtain through education advancement under the field of customer service. The career pathway shows the significance id advancement from high school to Bachelors degree and also states entry level and advanced salaries.
Microsoft Powerpoint Customer Service Essentials Career Path (631 KB)
Microsoft Word Massasoit CC Review Process (210 KB)

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Date:
2017-06
Primary Material Type:
Instructor and/or Advisor/Case Manager Support Materials
Other Material Types:
Instructor and/or Advisor/Case Manager Support Materials, Student Support Materials
Institution:
Springfield Technical Community College

Industry / Occupation

Industry Partner:
Regional Employment Board
Industry Sector:
Educational Services (61)
Occupation:
Office and Administrative Support Occupations (43-0000)

Education / Instructional Information

Credit Type:
  • Credit
Credential Type:
  • Diploma
  • Certificate
  • Associate Degree
  • Bachelors Degree
Number of weeks per course:
16
Number of courses in the program:
8
Program Delivery Format:
Hybrid/blended

Copyright / Licensing

Primary License:
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Additional License(s):
 

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