ETC BIT 128 Customer Service Course Syllabus
Online course in Customer Service
- Date:
- 8/19/16
- Primary Material Type:
- Syllabus
- Institution:
- Jefferson College
- Project Name:
- MoSTEMWINs
- Funding Source:
- TAACCCT Round 4
- Subjects:
- Customer Service / Soft skills Syllabus
Industry / Occupation
- Industry Partner:
- Dieb
- Industry Sector:
- Other Services (except Public Administration) -- Repair and Maintenance (811)
- Occupation:
- Installation, Maintenance, and Repair Occupations -- Electrical and Electronics Repairers, Commercial and Industrial Equipment (49-2094)
Education / Instructional Information
- Instructional Program:
- Mechanic and Repair Technologies/Technicians (47)
- Educational Level of Materials:
-
- 1st year Community College or equivalent
- Time Required:
- 8 weeks
- Language:
- English (United States)
- Interactivity Type:
- Active - requires user to respond to prompts, questions, etc.
- Quality Note:
- Discussion Boards; homework; exams.
- Quality of Subject Matter was assured by:
-
- Quality of Online/Hybrid Course Design assured by:
-
Accessibility
- Accessibility Features:
-
- Reading Layout - Page numbers match printed material
Copyright / Licensing