Business Communication Online Course

Special emphasis will be given to communication competencies in presentations, dyads, teams and technologically mediated formats. Links to these courses are also provided below in the “Additional Public Access To Materials” field.
Adobe PDF Business Communications.pdf (239 KB)
file Business Communication Fundamentals SoftChalk Lesson Files (1 MB)
file Business Writing SoftChalk Lesson Files (1 MB)
file Electronic Media SoftChalk Lesson Files (1 MB)
file Oral Presentation SoftChalk Lesson Files (1 MB)

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Date:
2016
Primary Material Type:
Online Course
Other Material Types:
Online Course Module
Institution:
Tyler Junior College
Project Name:
Retail Management Careers Project
Funding Source:
2

Industry / Occupation

Industry Partner:
Western Association of Food Chains (WAFC) and its member organizations were instrumental in validating this curriculum.
Industry Sector:
Management of Companies and Enterprises (55)
Occupation:
Sales and Related Occupations -- First-Line Supervisors/Managers of Retail Sales Workers (41-1011)

Education / Instructional Information

Instructional Program:
Business, Management, Marketing, and Related Support Services (52)
Credit Type:
  • Credit
Credential Type:
  • Certificate
  • Credential
  • Stacked/Latticed Credential Model
Educational Level of Materials:
  • 1st year Community College or equivalent
  • 2nd Year Community College or equivalent
Language:
English (United States)
Interactivity Type:
Mix of Active and Presentation.
Quality Rubric:
Other
Quality Note:
The course modules were written by credentialed faculty from co-grantee community colleges and rigorously reviewed by a panel of third-party subject matter experts. Documentation of each review of the course modules has been submitted using the rating tool: ACT-On Retail Management Careers Module Evaluation Rubric. Please note that all reviews and the resume of reviewers are available in this repository.
Quality of Subject Matter was assured by:
  • Conducting an evaluation of the instructional materials and providing a report
  • Using an approved rubric to conduct the evaluation of the instructional materials and providing a report
  • SME Quality Report is posted in Skills Commons
Quality of Online/Hybrid Course Design assured by:
  • Custom Quality Rubric
  • Expertise of Project's Instructional Designers

Accessibility

Accessibility Features:
  • Text Access - Text to Speech
  • Text Adjust - Compatible
  • Text Adjustment - Adjust Font and Colors
  • Reading Layout - Reflow the Text
  • Reading Layout - Page numbers match printed material
  • Reading Layout - Reflow the Text
  • Reading Order - Digital resource layout
  • Structural Markup - Navigation Text
  • Structural Markup - Lists
  • Structural Markup - eReader application
  • Table Markup
  • Hyperlinks Rendered As Active
  • Colors Compatible With Assistive Technology
  • Contrast Ratio of at Least 4.5:1.
  • Language - Markup
  • Language - Passage Markup
  • Non-Decorative Images Have Alt Text
  • Decorative Images Marked With Null Alt Text
  • Complex Images, Charts, and Graphs Have Text Descriptions
  • Synchronized Text Track
  • Transcript Provided With Audio Content
  • Audio/Video Delivered Via Media Player
  • Non Flickering Content
  • STEM Content (e.g. Mathematics, Chemistry) Markup
  • STEM - Notation markup
  • Interactive - Keyboard
  • Interactive - Markup
  • Interactive - Text prompts

Copyright / Licensing

Primary License:
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
 

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