Principles of Inside Sales Course

This project includes a complete course design with related learning materials linked to the course. It also includes a sample schedule for delivering the course.
Date:
2016
Primary Material Type:
Collection
Other Material Types:
Syllabus
Institution:
Western Technical College
TAACCCT Round:
3
Subjects:
Inside sales strategies, inside sales techniques, pre-call planning, qualifying leads, value statements, social media, selling process, customer relationship management tools (CRM), virtual meeting tools, de-escalation techniques

Industry / Occupation

Industry Partner:
College collaborated with the program advisory committee.
Industry Sector:
Management of Companies and Enterprises (55)
Occupation:
Management Occupations -- Marketing Managers (11-2021)

Education / Instructional Information

Instructional Program:
Business, Management, Marketing, and Related Support Services (52)
Credit Type:
  • Credit
Credential Type:
  • Associate Degree
Educational Level of Materials:
  • 1st year Community College or equivalent
  • 2nd Year Community College or equivalent
Time Required:
3 semester credits/54 hours
Language:
English (United States)
Interactivity Type:
Presentation only - requires user to navigate through content.
Quality Rubric:
Other
Quality Note:
The course was developed by a faculty member at the college and reviewed by the college Instructional Designer. Course materials were then reviewed by the Interface Grant Instructional Designer. Finally courses were sent to a Third Party reviewer for both ID and SME review. Colleges used local quality rubrics and an Interface rubric. The Interface specialist used the Interface Rubric and the third party reviewer used the Third Party rubric.
Quality of Subject Matter was assured by:
  • Using an approved rubric to conduct the evaluation of the instructional materials and providing a report
  • SME Quality Report is posted in Skills Commons
Quality of Online/Hybrid Course Design assured by:
  • Expertise of Project's Instructional Designers
  • Other Rubric
Course Note:
10-1042 Sales Management (CSSM)

Accessibility

Accessibility Features:
  • Text Access - Text to Speech
  • Text Adjust - Compatible
  • Text Adjustment - Adjust Font and Colors
  • Reading Layout - Reflow the Text
  • Reading Layout - Reflow the Text
  • Structural Markup - Lists
  • Table Markup
  • Colors Compatible With Assistive Technology

Copyright / Licensing

Primary License:
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.