Title: Effective Building Occupant Communication
Course: WGF 106 DEVELOPMENT > Section: Content

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Content | By establishing green cleaning contracts and purchasing agreements that specify environmentally-friendly cleaning and office materials, the facility manager plays an important role in improving overall indoor air quality. Administering occupant satisfaction surveys prior to and following any retrofit project will help identify IEQ categories of greater interest, saving money and time in bringing IEQ benefits to the space. Metering and building control systems provide the Facility Manager information on fluctuations in temperature, humidity, electricity and ventilation before it impacts occupant comfort and periodic occupancy surveys can ensure the targeted temperature, relative humidity, lighting, and other building environmental factors are providing the expected occupant satisfaction. The Facility Manager along with the Mechanical Engineer and Maintenance staff should ensure a process is in place to track and respond to occupant discomfort complaints during the integrative process. In addition, a robust tracking process throughout can ensure green maintenance procedures are implemented consistently.
Attributions | Image and content courtesy of Sustainable Facilities Tool – U.S. General Services Administration