Course: HET 194 NATE Certification Preparation - Spring 2015

Unit 1 Outline

page 1
Unit 1 - Week 1 and 2 Outline

1.     Communication
- Written Communication
- Oral Communication

2.     Listening
- Listen before you speak

3.     Communication through Technology
- Computers
- PDA
- Smart Phones

4.     Mathematics
- Invoices
- Estimating

5.     Personal Ethics and Conduct
- Doing the right thing at all times
- Personal Conduct

6.     Interpersonal Relations
7.     Summary
- Soft skills are needed just as much as technical skills
- Having the ability to work with people is a much sought after trait many employers are looking for.
- Ethical behaviors are required for keeping integrity within a business.
- Personal conduct is highly sought after because it will reduce conflict and accidents from occurring.

Vocabulary

- Written Communication
- Oral communication
- Listening
- Mathematics
- Personal Ethics
- Interpersonal Relations