Course: HET 192 - Spring

Unit 4 Outline

Unit 1 Outline
Unit 4 Outline

Objectives

This week’s assignments will support the HVAC learner to:

- Describe education requirement
- Understand specialized knowledge
- Understand personal skills
- Know licensing requirements

Introduction

The career of HVAC service technician has special licensing depending on location. A 2 year degree or technical school certificate are highly recommended. The individual must have highly specialized electrical, airflow, systems troubleshooting skills, on the job experience as an installer are a plus. The HVAC/R residential service technician must have highly developed written and verbal skill along with superior customer service skill.

This Weeks Learning Objectives

1. Education requirements
  1. Apprenticeship
  2. Post-secondary, Trade school
  3. Specialized knowledge
    1. Solder/Braze
    2. Sheet metal fabrication
    3. Electrical Schematics
    4. Personal skills
      1. Analytical
      2. Creative
      3. Problem Solver
      4. Communication skills
        1. Excellent Verbal
        2. Excellent Written
        3. Licensing
          1. May be required

Summary

- Must have outstanding customer service skills
- Experience and expertise in systems troubleshooting
- Flexibility in work environment
- Flexible hours
- Salesmanship abilities