Title: Unit 2 Glossary
Course: BLD 157 Green Construction Career Planning > Section: BLD 157 Green Construction Career Planning

Unit 2 Glossary

Terms

Term | Definitions
Body Language | how thoughts and feelings are expressed with movements and gestures
Communications | using words, signals, or behaviors to exchange information
Customer Service | the assistance and help a company’s employees provide to people using its services or products
Ethics | rules of how to behave according to what is morally right or wrong
Sexual Harassment | It is unlawful to harass a person (an applicant or employee) because of that person’s sex. Harassment can include “sexual harassment” or unwelcome sexual advances, requests for sexual favo ...
Team Work | effective and efficient cooperative behavior of members of a group for the benefit of all
Values | a person’s standards of behavior that reflect what is deemed important