Title: Outlook 2010 Review
Course: ITSC 1001.90008.C1Intro to PC > Section: Using the Computer

Q: A ____ line or salutation sets the tone of the message and can be formal or informal, depending on the nature of the message.
- a.greeting
- b.signature
- either a. or b.
- neither a. nor b.
A: a.greeting

Q: A(n) ____ copy or printout is information that exists on a physical medium such as paper.
- soft
- hard
- important
- backup
A: hard

Q: A(n)____ is a list of items to be discussed in a meeting.
- list
- schedule
- agenda
- menu
A: agenda

Q: Any information you add to the Outlook Calendar is called a calendar ____.
- item
- object
- tool
- entry
A: entry

Q: Clicking ____ opens the RE: reply window and sends a reply to everyone listed in the message header
- Reply
- Reply All
- Forward
- Forward All
A: Reply All

Q: E-mail (short for ____ mail) is the transmission of messages and files over a computer network.
- enterprise
- electronic
- envelope
- extended
A: electronic

Q: Many appointments are recurring appointments, meaning they happen ____.
- a. at regular intervals
- b. for a designated period of time
- both a. and b.
- neither a. nor b.
A: both a. and b.

Q: Outlook also allows you to configure a reminder which is a(n) ____ window that briefly appears on your screen as a reminder of an upcoming appointment.
- error
- alert
- dialog box
- wizard
A: alert

Q: Outlook defines a (n)____, such as a seminar or vacation, as an activity that occurs at least once and lasts 24 hours or longer.
- event
- appointment
- meeting
- occurrence
A: event

Q: The advantage of displaying a calendar in ____ view is to see how many appointments are scheduled for any given week, including weekends.
- Week
- Work Week
- Office
- Seven Day
A: Week

Q: The ____ is a pane along the left side of the Outlook window that contains shortcuts to your Outlook folders and gives you quick access to them.
- Navigation Pane
- Outlook Pane
- Folder Pane
- Inbox Pane
A: Folder Pane

Q: The ____ is the Outlook folder that contains incoming e-mail messages.
- Inbox
- Outbox
- Sent Items
- Received Items
A: Inbox

Q: The name of your window in the ____ is the name of the profile you set up when starting Outlook for the first time.
- status bar
- Start menu
- title bar
- Navigation Pane
A: title bar

Q: The ____ states the reason for the message
- footer
- header
- subject line
- signature line
A: subject line

Q: ____ view resembles a standard monthly calendar page and displays a schedule for an entire month.
- Calendar
- Page
- Month
- Sheet
A: Month