Title: Workplace Skills
Course: ITSC 1005 90005 C1 Intro to PC OS > Section: Unit 7: Workplace Skills and Preparation

Workplace Skills

Complete each of these modules in the order shown.  Each of these lesson links contain multiple steps and pages.  These links will open in a new browser window (or tab).  When you've completed that section, return to this page.  Some of these modules will have embedded lab activities, so be certain and complete those as you move through the material.

Job Success

- 1: Increase Your Job Success
- 2: Time Management
- 3: Setting Goals
- 4: Business Etiquette
- 5: Avoid Five Common Work-Related Pitfalls

Workplace Communication

- 6: Common Workplace Communication
- 7: Building an Effective Business Presentation
- 8: Listening Skills
- 9: Coping with Stress and Anger
- 10: Resolving Workplace Conflict