Title: Quiz 11 - Communication and documentation
Course: PHT 1200C Basic Patient Care > Section: Module 11

Q: Physical therapist assistants may not document in the patient record. Only the physical therapist can document patient interactions:
- true
- false
A: false

Q: Continued growth is expected in the physical therapy profession due to the number of baby boomers in this country. What time span encompasses this group of patients:
- Those born before 1946
- Those born between 1946 and 1964
- Those born between 1965 and 1981
- Those born between 1982 and 2000
A: Those born between 1946 and 1964

Q: Documentation can be written in red and black ink and mistakes can be erased:
- true
- false
A: false

Q: Empathy involves all of the following except:
- Feeling sorry for the patient having pain
- Listening to the patient trying to imagine the patient s pain
- Experiencing for a moment the patient s pain
- Feeling a special alliance with the patient
A: Feeling sorry for the patient having pain

Q: Nonverbal communication includes all of the following except:
- Volume and tone of voice
- Facial expressions
- Clothing and grooming
- Eye contact and gestures
A: Volume and tone of voice

Q: PTA student notes must be co-signed by a PT or another PTA:
- true
- false
A: true

Q: Physical therapy documentation is important for which of the following:
- Continuity of care
- Reimbursement of services
- Quality assurance, research, and education
- All of the above
A: All of the above

Q: Physical touch can be a powerful communication tool as a harmful gesture for some patients and a sign of disrespect for others.
- true
- false
A: true

Q: When talking with patients, the PTA should:
- Speak clearly and concisely
- Speak in a normal tone of voice
- Used terms understandable by the patient
- All of the above are correct
A: All of the above are correct

Q: Professional interpreters should be used instead of family members, friend, or volunteers when possible:
- true
- false
A: true

Q: The PTA is working with a patient who is deaf. To communicate effectively the PTA should: (1 point)
- use tactile & visual cues
- write words on a piece of paper
- speak loudly
- A & B
- all of the above
A: A & B

Q: The SOAP format can be utilized for documentation for all of the following except:
- The PT s initial evaluation
- The PTA s initial evaluation
- Daily/weekly progress notes
- All of the above
A: The PTA s initial evaluation

Q: The first time a PTA meets a patient, he/she should do all of the following except:
- Inform the patient about the treatment plan for the visit
- Position himself/herself to greet the patient at eye level
- Refer to the patient by his/her first name
- Introduce himself/herself by name and title
A: Refer to the patient by his/her first name

Q: Which of the following can result from poor listening skills:
- Medical errors
- Misunderstanding of instructions
- Poor rapport with patients
- Any of the above can result from poor listening skills
A: Any of the above can result from poor listening skills

Q: Which of the following statements regarding documentation is NOT correct:
- documentation is a form of communication between health care providers and insurance companies
- documentation is necessary to support billing practices
- physical therapy aides, physical therapy assistants, and physical therapists are all responsible for documenting in the patient record
- all of the above statements are correct
A: physical therapy aides, physical therapy assistants, and physical therapists are all responsible for documenting in the patient record

Q: Which of the following would not be included in the Plan of Care (POC) in the initial evaluation:
- Short term and long term goals
- Patient s mobility in the home and in the community
- Treatment strategies and rehab potential
- All of the above should be included in the plan of care
A: Patient s mobility in the home and in the community

Q: documentation must be legible and use medically approved abbreviations or symbols:
- true
- false
A: true

Q: Which of the following would not be included in the assessment section of a progress note:
- Tests and measures
- The PTA s description of the patient s overall response to treatment
- The patient s progress toward short and long term goals
- The effects of interventions on the patient s problems
A: Tests and measures

Q: Which of the following would not be included in the objective section of the progress note:
- The patient reports he has numbness in his back and his left leg
- The patient performs 3 repetitions of stretching exercises for the hamstrings
- patient ambulates with crutches WBAT on the right lower extremity for 50 feet with minimal assist of 1
- patients strength (MMT) for the right hamstrings = 4/5
A: The patient reports he has numbness in his back and his left leg

Q: Which of the following would not be included in the subjective section of a daily or weekly progress note:
- The patient s complaints of pain
- The patient s report of response to the previous treatment
- The treatment provided to the patient
- The patient s description of improvements
A: The treatment provided to the patient

Q: Which type of documentation is commonly used by hospitals or other facilities that offer multiple disciplines that maintains a record arranged with tab for each discipline all in one document:
- Problem Oriented Medical Record
- SOAP
- Source Oriented Medical Record
- None of the above
A: Source Oriented Medical Record