Title: Quiz 4
Course: CTS1133 Software Configuration > Section: Module 4 – Troubleshooting Windows Startup Problems

Q: ________________________ give you the opportunity to move system boot logs from a failing computer to another computer for evaluation.
A: Debugging mode

Q: When you load Windows in Safe Mode, all files used for the load are recorded in the ______________________ file.
A: C:\Windows\Ntbtlog.txt / Ntbtlog.txt

Q: Describe the difference between a hard boot and a soft boot.

Q: What is the last step in the boot process for which Startup BIOS is responsible?  Describe this step.

Q: What is the first step in the boot process for which Startup BIOS is responsible?

Q: What is the first thing that the kernel does when WinLoad turns over the startup process to it?

Q: In the Windows 7 boot process, what is the first thing that happens when Startup BIOS turns control over to the MBR program?

Q: What is Safe Mode and why would you use it?

Q: What is the last thing that occurs in the Windows 7 boot process before the Windows desktop appears?

Q: What is Windows RE and how can you use it?

Q: What is the Last Known Good Configuration?

Q: If the BIOS can find the hard drive but cannot read the drive or find what it is looking for, what steps can you take to try to resolve the problem?

Q: Name the Windows RE command that can be used to manage hard drives, partitions, and volumes.
- wpeinit
- bootrec
- bdcedit
- diskpart
A: diskpart

Q: Which diskpart command is used to remove any partition or volume information from the selected disk?
- format
- select partition
- clean
- create partition primary
A: clean

Q: Which of the following Windows RE commands can be used to scan for Windows installations not stored in the BCD?
- bootrec /scanOS
- bootrec /fixmbr
- bootrec /fixboot
- bcdedit
A: bootrec /scanOS

Q: Which key should be pressed during the boot in order to display the Advanced Boot Options?
- F4
- F8
- F10
- F12
A: F8

Q: Which of the following keys will cause the Windows Boot Manager to appear as long as it is pressed during the boot process?
- F8
- spacebar
- F5
- Enter
A: spacebar

Q: What should be the first thing to try if the hard drive is not spinning at startup?
- switch out hard drives
- check BIOS setup
- check power connections and switches
- switch out monitors
A: check power connections and switches

Q: Which command is used to check and repair the hard drive?
- System Restore
- MSconfig
- sfc /scannow
- chkdsk c:/r
A: chkdsk c:/r

Q: Which of the following symptoms might indicate that the MBR record is damaged?
- loud clicking noise
- Invalid partition table error
- RAID not found error message
- Invalid boot disk error
A: Invalid partition table error