Title: Troubleshooting Windows & Applications
Course: CTS1133 Software Configuration > Section: Module 3 – Troubleshooting Windows & Applications

Introduction

Hardware and software issues can cause Windows to stop working preventing users from completing work. In some cases all that is needed are simple changes to the operating system while other problems may be caused by conflicting programs that are installed on the same computer. Computer memory or RAM stores the commands and data used by Windows and if a portion of the RAM storage is defective it can prevent Windows from working normally. In this module, you will learn about Windows tools for troubleshooting and how to correct faulty software drivers and applications.

Objectives

At the end of this module you will be able to:

- Use Windows troubleshooting tools to diagnose a Windows issue
- Troubleshoot and repair programs and application errors
- Troubleshoot memory problems

Readings & Resources

Textbook: Chapter 5 Troubleshooting Windows and Applications pp. 211-240