State Fair Community College

SYLLABUS	SPRING 2014

Course	[Phlebotomy]	Instructor:	Cindy McKeon
Course No.	[33295.201330]	Office:	TBD
Department	Phone	660-596-ext.
Important Dates:	Last day to withdraw with 100% refund. 1/17/2014	E-mail Address	Email My Angel website
Last day to withdraw with a grade of ‘W’. 4/15/2014	Web Site	www.sfccmo.edu
Office Hours	TBD

Class Meeting Time:	Online

Course Description:
This course is designed to provide the students with knowledge, skill, and techniques necessary to perform as a phlebotomist in the clinical setting. The student will learn various procedures and laboratory techniques in handling human blood. The student must satisfactorily perform in a laboratory setting as well as pass written tests.

Prerequisites: None

Textbook:
Hoeltke, Lynn B. (2006). The Complete book of Phlebotomy. (3th ed.) Albany, NY., Delmar.

Instructional/Supplementary Supplies:

Purchase a set of royal blue or navy blue scrubs for clinicals

Purchase a pair of light colored, closed toe, soft sole shoes for clinicals

Purchase a name tag holder which will hold your Blue Card from SFCC

Proof of current TB skin test

Sign the enclosed Authorization for Criminal Background Check and attach a copy of your driver’s license, Social Security card, and a colored copy of your SFCC Blue Card

Course/Textbook Web Site: N/A

Additional Course Requirements: This course includes 120 hours of clinical experience at an affiliate site. Phlebotomy students must provide the following documentation before entering a clinical site:

Personal Information Form

Documentation of Immunization:

All three doses of Hepatitis B vaccine or documentation of having begun the series.

Two rubeola immunizations for students born in 1957 or later, or provide documentation of having the disease.

Influenza Vaccine.

Other requirements required by the clinical site location.

Students must have a completed and acceptable Criminal Background check from the Missouri State Highway Patrol.

SFCC will make an inquiry to the Department of Social Services: Division of Aging to investigate whether the student is listed on the Employee Disqualification List as required by Section 660.315 RsMo.

Students must pass the State of Missouri Caregiver Background Screening.

Students must undergo a drug screen and pass it before beginning training in a clinical site.

Some clinical facilities may request additional background checks and/or drug screens for Phlebotomy students doing rotations at their facilities. The student will bear the cost of these diagnostic tools and must pass the screening prior to being allowed in the clinical area. Students cannot perform clinical training if they refuse to comply with the facility’s request.

Course Objectives:

Cognitive Course Objectives: It is the responsibility of the student to learn the following course material presented in Phlebotomy lectures, handouts, textbooks, audiovisuals, and computer-assisted learning:

Discuss the phlebotomist’s role in patient and/laboratory interactions;

Define ethics;

List five patient rights;

Identify clinical and hospital strategies that promote safety of the individual and the patient;

Discuss basic functions of each of the main body systems, and of the circulatory, urinary and other body systems;

Identify preferable and alternative veins for venipuncture.

Discuss and demonstrate the correct use of blood collection equipment;

Discuss and demonstrate good venipuncture and microcollection techniques;

Identify sources of errors in laboratory tests that result from improper specimen collection;

Describe communication strategies a phlebotomist would use in collecting blood specimens from adults, adults with special needs, and children;

Discuss special considerations and procedures in specimen collection;

Discuss customer service issues as communication, conflict management, requisitioning, and patient satisfaction;

Discuss compliance issues that relate to phlebotomy;

Discuss strategies for handling unique situations while drawing blood;

Psychomotor Course Objectives: Having instruction and practice in the student lab and at the affiliate site, students are responsible for knowing how to do the following to minimal competency standards:

Competently perform 100 successful venipunctures using the Vacutainer system and syringes with needles or butterfly apparatus;

Competently perform heelstick and/or fingerstick blood collections;

When performing venipunctures, select correct blood tubes for laboratory tests ordered, collect the blood in the proper order and with regard to fill level according to tube additives;

Practice Universal Precautions and demonstrate correct handwashing techniques;

Properly dispose of biohazards such as needles, syringes, blood and body fluids;

Practice proper isolation guidelines when approaching patients for blood collection;

Properly identify patients from whom specimens are to be collected, label specimens properly after collection, and handle specimens according to tests requested;

When collecting blood specimens follow proper drawing guidelines for the following situations:

Fasting

Diet restrictions

Timed specimens

Alcohol

Blood Culture

Bleeding Times

Affective Course Objectives: By the end of the course the student will be able to display for following behaviors and attitudes:

Demonstrate responsibility toward patients and colleagues;

Maintain confidentiality;

Accept instruction and constructive criticism;

Demonstrate initiative and resourcefulness;

Demonstrate attention to detail and quality;

Maintain technical competency and emotional stability in times of stress or tension;

Initiate learning new techniques and persistence in developing skill;

Communicate legibly on paper;

Practice safety at all times;

Communicate confidently and empathetically with other professionals, students and patients;

Organize for priority and efficiency;

Exhibit a professional appearance and attitude.

Assignments:

In addition to time spent in class meetings, plan to devote at least three to four hours per week in a 16 week class, six to eight hours per week in an eight week class and proportionate hours in classes of other duration for completing homework assignments, reviewing, composing rough and final drafts, and preparing for the next class session. In order to be prepared for each class meeting, you should complete each homework assignment prior to the following class meeting.

Computer Lab Information:

Students may use computers in the SFCC Computer Lab located in room 226 of the Fielding Technical Center to complete homework and classroom assignments. The Lab is open from 9:00 a.m. to 7:30 p.m. Monday-Thursday; 9:00 a.m. to 4:00 p.m. on Friday. (These lab hours are subject to change so check with your instructor or check posted schedule.) Computers are also located in the Proctor Library in the Yeater Learning Center. Library hours of operation are::Monday - Thursday: 7:30 a.m. - 8:30 p.m., Friday: 7:30 a.m. - 5:00 p.m., Weekend: Closed

E-Mail:

Your campus e-mail address is used for official communications from State Fair Community College, including information from the Registrar and Financial Aid.

Please check your campus e-mail daily. Your instructor will post important messages there as needed.

Student Attendance	Regulation 2310

Class attendance is essential for student success and students are expected to attend all class sessions and report punctually. Any student who misses two (2) consecutive weeks of class during a regular 16-week semester or the equivalent proportion of class time during a shorter session, and those absences do not meet the excused absence criteria defined below, will be dropped from the class by the instructor. Additionally, any student who misses more than two (2) hours of class time for each credit hour (i.e. six hours of class time for a three-credit-hour class) during the semester may be dropped from that class if, in the opinion of the instructor, the student does not have reasonable opportunity to succeed in the class. Specific requirements will be listed in the instructor’s course syllabi.

Student attendance in online or the online portion of hybrid courses is defined as active participation in the course via the weekly discussion boards. Active participation in this class will be completion of the module discussion forums.

No student or instructor-initiated drops may occur after the withdrawal deadline as posted in the academic calendar.

The following are considered excused absences:

Students who are absent due to representation of the college in some official capacity, such as athletic travel or participation in a class or club-sponsored activity, will be allowed to make up course work upon presentation of verifying evidence.

Absences for Medical Emergencies will not count against class attendance, but students may not be able to make up missed content. A Medical Emergency is defined as injury to self only or illness that occurs suddenly and does not include common illnesses, conditions or routine medical appointments.

The student or his or her designee should notify both the instructor(s) and the dean about the medical emergency as soon as possible. Immediately upon returning to class, or sooner if practical, the student should complete and turn into the dean the medical emergency approval form, located on MyStar under the student tab, or on the SFCC website at this address, http://www.sfccmo.edu/pages/651.asp. With this form the student must also provide documentation from a medical professional that the injury or illness meets the definition of Medical Emergency in No. 2 above.

The dean will examine the documentation and the completed form, and if the absence meets the criteria defined above, the dean will notify in writing the student and the instructor(s) of the excused absence. If it does not meet the criteria, the dean will notify in writing the student and the instructor(s) that the absence is not excused. If, upon consultation with the instructor(s) and the student, the dean determines that the student has missed sufficient coursework that the student does not have a reasonable chance for success in the course, the dean may grant a medical withdrawal and will notify the parties involved in writing. All documentation of the medical emergency will be kept in a confidential file in the dean’s office for three years.

The student will work with the instructor, if the absence is excused, to make arrangements to make up missed work or to continue with class. It is recommended that the student also seek help from the Student Success Coordinator and access other support services to encourage success.

Instructors will work with students to make up missed work or continue with class if the absence is excused. If the work cannot be made up within the semester, the instructor will issue the student the grade of U, which will allow one additional semester to make up the work.

The Disability office will work with students who have a documented disability registered with the Disability office, the dean, and the instructor(s) to facilitate reasonable accommodations if necessary.

Departments and programs governed by licensing or accreditation bodies, such as Nursing, Radiography, Dental Hygiene and Occupational Therapy, may establish specific attendance requirements to meet standards established by those agencies.

Laboratory instructors may substitute course work, rather than recreating labs, for students with excused absences from exceptions 1 and 2 above.

All excused absences must be initiated by the student, appropriate club sponsor or coach.

Tuition and fee refunds for an administrative, absence related drops will only be made if the drop occurs within the refund period as designated on the academic calendar.

A student may appeal an administrative drop and other actions resultant from this regulation, utilizing the Student Appellate and Grievance process outlined in Regulation 2160.

Justifications for deviations from this policy, though rare, will be determined by the dean and written documentation of these deviations will be maintained in the dean’s office for three years.

Institutional Learning Outcomes (ILOs):

Behave Responsibility- You will learn to behave responsibly in your personal and professional activities and the importance of both in your profession in Phlebotomy.

Value Others- As a Phlebotomist you will work cooperatively as part of a team to provide care to a variety of patients with varying cultural diversity and backgrounds.

Methods of Instruction:

This course is taught in a combination of online and clinical settings. The online portion will consist of textbook concepts, online discussions, and various quizzes and assignments to demonstrate your mastery of the course materials. Clinical rotations are used to demonstrate and practice concepts- with classroom teaching online for many of the classroom topics. 100 hours of clinical rotations will be required for this course, with a schedule of required procedures and practices to be documented. It is required that BOTH online and clinical rotations are completed during the schedule of classes and it is very important that the students complete their assignments and scheduled clinicals on time, and give them a 100% effort. Clinical rotation schedules will be determined, and it is up to students to be available at those times and places that are scheduled. Students are expected to be ACTIVE participants in the learning process.

Methods of Evaluation/Outcomes Assessment:

Chapter Quizzes	20%

Discussion Forums	10%

Chapter Assignments	20%

Clinical Rotation Competency Evaluation	50%

Grades Methods of Evaluation:

GRADES	100-90%	a

89-80%	B

79-70 %	c

69-60%	D

59% and	lower f

Exams – Exams will be given on the dates given in this syllabus. If an exam is not taken at the scheduled time and arrangements for a make-up exam have not been made, the grade for that exam will be zero. No make-up exam will be considered unless your instructor is personally notified prior to the absence.

Outcomes Assessment:

Students will be required/encouraged to take the National Health Career Association (or equivalent) examination. Although this examination is not required to operate as a licensed Phlebotomist in Missouri, employees expecting to be hired as a new Phlebotomist would experience increased likelihood with a completed certification.

Withdrawals:

You should talk with your instructor before withdrawing from any course. Perhaps there is a problem that can be solved in another way. While an instructor may administratively drop you for non-attendance, it is ultimately your responsibility and in your best interest to withdraw from a course yourself. Refer to the current semester class schedule for the last date to withdraw. After that date you cannot withdraw and you will receive a letter grade even if you stop attending class.

Academic Honesty:

You are encouraged to assist each other and exchange information in order to master the concepts and skills covered in this class and to seek tutoring if necessary. However, collaboration on any graded assignment or exam to the extent that it is not an individual student's total, personal effort will be considered as a violation of the Student Conduct Code as printed in the Student Handbook.

When an academic exercise is designed to result in a grade, any of the following activities constitute violations of academic honesty unless expressly authorized in advance by the instructor.

Plagiarizing any information or idea and submitting it as one’s own work:

Using actual words from another source, failing to surround those words in quotation marks, and failing to provide the appropriate citation.

Paraphrasing the words or another source without providing the appropriate citation, excluding general knowledge that can be found in three or more sources.

Using an idea from another source and failing to provide the appropriate citation.

Cheating in any form involving academic work:

Copying any information from another student including tests, worksheets, computer files, reports or other documents that are presented for a grade.

Obtaining or attempting to obtain an unauthorized copy of a test or an answer key.

Taking an exam or completing coursework for another student in a traditional or online course, or allowing another student to provide these services.

Using unauthorized information during a test.

Collaborating with another student for a test or other graded assignment without the consent of the instructor.

Purchasing any document and presenting it as original work.

Bribing or attempting to bribe an instructor, staff member or student to alter a grade.

Inventing information to support a research paper or other class project.

Falsifying any information provided to the college including forging signatures or tampering with official documents.

Academic misconduct violations will result in a minimum of a zero grade for the paper, assignment, or test on which the violation occurred. Instructors may recommend a more stringent course of action to the dean. Upon consultation with the instructor and the student, the dean may choose an additional penalty. In very serious or repeated cases of academic misconduct, the penalty may include failure of the class or expulsion from the college. A description of academic misconduct, including specific descriptions of penalties for academic misconduct, will be included in the syllabus for each SFCC course. [Note: Faculty members should retain records of the final decision in a case of any alleged academic misconduct for at least one (1) calendar year. They should also notify the dean. The dean will keep records to help identify repeat offenders.

Right of Privacy:
The public posting of grades either by the student’s name, institutional student identification number, or social security number WITHOUT THE STUDENT’S WRITTEN PERMISSION is a violation of FERPA. This includes the posting of grades to a class/institutional website and applies to any public posting of grades for students taking distance education courses. Instructors and others who insist on posting grades should use a system that ensures that FERPA requirements are met. This can be accomplished either by obtaining the student’s uncoerced written permission or by using code words or randomly assigned numbers that only the instructor and individual student know. The order of posting should not be alphabetic.

Even with names obscured, numeric student identifier numbers are considered personally identifiable information. Therefore, the practice of posting grades by social security number or student identification number violates FERPA.

Notification of grades via a postcard violates a student’s privacy.

Instructors will visit with students about grades but student information will not be given to family members or representatives without written permission from the student.

Tutoring:

Free tutoring is available to any SFCC student for math courses and writing assignments. The Tutoring Lab is located in Yeater 150 (right off of the Yeater Lobby). Other subjects are tutored throughout the semester at the request of an instructor. For more information about tutoring, including online math and writing tutoring, go to the Campus Resource tab within MyStar and click on the tutoring link under the Academic Success Center (center column). You can also call at 660 596-7304.

Special Services Accommodations:

Students with disabilities who require special accommodations should contact the SFCC Access Office, located in Student Services, Hopkins Building, 660-530-5832, at the beginning of the semester. If you have emergency medical information to share with me, or need special arrangements in case the building must be evacuated, please see me privately after class or make an appointment to meet with me in my office.

Please know that reasons for all disability services are confidential and will never be discussed with any instructor, student, or staff, without your written consent.

Non-Discrimination/Accommodation Notice:

State Fair Community College does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation, veteran status, or age in its programs and activities or in employment. The following persons have been designated to handle inquiries regarding the nondiscrimination policy: Director of Human Resources, Hopkins Student Services Center, (660) 596-7484, or Director of Student Life and Development, Hopkins Student Center, (660) 596-7393. The Hopkins Center is located on SFCC‘s Sedalia campus at 3201 W. 16th St. Sedalia, MO. 65301. Inquires also may be directed to the U.S Department of Education, Office of Civil Rights at OCR.KansasCity@ed.gov.

Accommodation Notice:

Interested persons may obtain information as to the existence and location of services, activities and facilities at State Fair Community College that are accessible to and usable by persons with disabilities by contacting the Access Counselor, Student Services Office, Hopkins Student Services Center Room 751, SFCC, 3201 W. 16th Street Sedalia, MO. 65301, (660)-530-5832.

Student Success Center:

The mission of the Student Success Center is to work with you to help you define, clarify, and achieve your academic, personal, and professional goals. The Student Success Center connects students who are having difficulty in their courses with the support they may need to succeed. A number of support services are available at SFCC to help you achieve your educational goals. If you have questions or concerns about your ability to succeed during the semester, please do not hesitate to contact the Center at success@sfccmo.edu or 660-596-7253 or stop by Yeater 100.

discussion forum netiquette

Flaming will not be tolerated under any circumstances.

Remember that discussion forum postings are public and can (and should) be read by all members of the class. Never post anything that you would mind seeing on the evening news and that you would be unwilling to say in class. If you want a message to me or another student to be private, use e-mail rather than the discussion forum; however, remember that even e-mail is not entirely secure.

Enjoy your writing but be polite and keep personal matters where they belong - person-to-person.

Make sure to identify yourself in all discussion forum postings.

Be courteous and considerate. It is important to be honest and to express yourself freely but being considerate of others online is just as important as in the classroom.

Be as clear as possible. Online communication lacks the nonverbal cues that fill in much of the meaning in face-to-face communication.

Do not use all caps. This makes the message very hard to read and is considered "shouting.

Proofread your postings carefully for errors in grammar, style, and mechanics (spelling, punctuation, abbreviation, numbers, and capitalization). You may want to compose in a word processor, then cut and paste the message into the discussion forum).

Organize carefully. Get to the point quickly. State your purpose for writing at or near the beginning of your message whenever possible. Cover the main points in an appropriate order to support your purpose. Use standard English rules and words; “netspeak” is in appropriate.

Make sure that your posting have a purpose. Avoid postings such as "I agree," "I don't know either," "who cares," or "ditto." They do not add to the discussion, take up space on the Discussion forum, and will not be counted for credit.

Use clear subject lines

Make sure to use subject lines in the discussion forum that let the readers know what to expect from your message. Often assignments will specify that you use a specific subject line; in these cases you MUST follow the directions to be given credit for your posting.

If you are replying to someone else's post, use the "reply" button rather than the "compose" button. This will insure that others know that the two posts are related.

If the subject in a particular thread evolves and changes, change the subject line accordingly.

Clinical site Etiquette

Punctuality is essential for arrival at your clinical site. Arriving a few minutes early will allow you to be ready to work at the appropriate starting time. Please attend all scheduled hours of training unless there is good reason to miss. If you must miss please inform your clinical site coordinator / trainer ahead of time, by phone, by e-mail, or in person. If you must leave early, please inform your trainer.

Arrive to the clinical site prepared for the work to be done and in a positive frame of mind so that you are ready to learn. Please complete readings and other assignments on time.

Appropriate standards of behavior such as being pleasant, excellent communication skills and positive in your behavior is paramount to a successful representation of yourself, the organization that you are training at and of the school. Show respect for all staff members. Address legitimate grievances appropriately. If you have a problem with your clinical site, please try to solve the problem with him or her before appealing to a higher authority.

When responding to questions, please do not interrupt a fellow staff member or the trainer. Take your turn. When you respond please try to acknowledge the other’s position. When responding, please try your best to call other staff members by name.

Please turn off all cell phones and pagers before entering the work area.

Please treat the furniture, equipment and computers at the clinical sites as if they were your own. Throw any trash away in the appropriate site.

Please remember that for the protection of our facilities and equipment, food and drinks are allowed only in the approved designated areas and that all students are required to follow the clinical sites policies when it comes to the utilization of “Personal Protective Equipment”.

You will do better if you are interested in the clinical rotation, and the best way to be interested is to get involved. Talk to your staff and become engaged in the daily interactions with patients and other departments.

Course Schedule: Will be provided when Course Schedule is determined.

Module	Dates	Chapters	Topic	Procedures
1	Due: 01/24/14	Chapter 2, 4 & 9	Safety in Phlebotomy Anatomy & Physiology of the Circulatory System Specimen Consideration and Special Procedures	Chapter Assignments Quiz Discussion Boards
2	Due: 02/03/14	Chapter 5 & 6	Phlebotomy Technique	Chapter Assignments Quiz Discussion Board
3	Due: 02/14/14	Chapter 7, 8 & 10	The Challenge of Phlebotomy Phlebotomy Challenges Caring for the Pediatric Patient Specimen Handling and Preparation	Chapter Assignments Quiz Discussion Boards
4	Due: 05/16/14	Chapter 1, 3, 11-13	Introduction to Phlebotomy Basic Human Anatomy & Physiology Customer Service Compliance Competency	Chapter Assignments Quizzes Discussion Boards
Final

Final Exam: A “Post” Phlebotomy Course assessment must be completed within provided access dates. The clinical site rotation constitutes 50% of the course grade and replaces the traditional sense of a “Final Exam.” The instructor must receive the “Time and Attendance” logsheet for the student as well as a completed “Student Competency Assessment” form to constitute completion of the clinical rotation.

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