Title: M2 -Van Der Wiele & Total Quality Management
Course: Open PRO230 Quality in Process Technology > Section: MODULE 2: "Kaizen" Quality, Team Building & Team Project Overview

Action Required

Review the article at the this link Van Der Wiele et all 2000.

First post: In  their  movement  towards  Total  Quality  Management., why  is  self-assessment  such  an  important  practice  for  the  improvement  of  quality  when  defined  as  “operational reliability ”  and  “reduction  of  error  and  defects?”  

Response to Peer: Open response, choose at least one of your peers and respond using facts you found when you do a little more research. Cite your resource!