Title: Module 3 Overview
Course: Open PRO230 Quality in Process Technology > Section: MODULE 3: Systems of Management, Quality Reliability Planning, "Lean," & the Cost of Quality

Itinerary | Module Overview & Learning Objectives
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1. In order to achieve those learning objectives to the right, you will have to take action! For this module, you should:
2. First read, watch or listen to the mini-lectures.
3. Next Read the chapters assigned for this mod
4. Participate in the discussion forum as outlined on your Course Schedule and also within the forum.
5. Complete the Assignments for the mod.
6. Finally complete the Assess Yourself for this mod.
After completing this module you will be able to:

1.  Explain the purpose of the ISO 9001 Quality Management System standard.

2.  Compare and contrast the requirements of ISO 9001 with ISO 14001.

3.  Define appropriate behaviors for an auditee to exhibit in order to maximize the effectiveness of an audit.

4.  Explain the purpose of the Malcolm Baldridge National Quality Award.

5.  Define the three components of a quality reliability plan (QRP) and explain the value of using a QRP for process improvement.

6.  Explain the concept and components of a quality design plan and a quality control plan.

7.  Explain the concept and components of a failure mode and effects analysis (FEMA)

8.  Define lean manufacturing as used by the process industries.

9.  Explain the growth in popularity of lean tools in industry in recent years.

10.  Describe the concept of continuous improvement (Kaizen)

11.  List and explain the 5 Ss.

12.  Describe the concept of just-in-time production (Kanban)

13.  Explain the importance of expressing improvement opportunities in the language of managers.

14.  Explain what is meant by the term "price of nonconformance (PONC) and explain how nonconformance can financieally impact an organization.