Title: Quality Design Plan-Team - Need blank design templates
Course: Open PRO230 Quality in Process Technology > Section: MODULE 3: Systems of Management, Quality Reliability Planning, "Lean," & the Cost of Quality

Lean Fast Cap Style- Watch at least 30 minutes of this video to prepare for the team assignment.

http://www.youtube.com/watch?v=gPUmY8WnnpU

Quality Design Planning:

Imagine you work in a small manufacturing plant.  Your product is lemonade.  You sell your lemonade in bulk (in 5-gallon containers) to several food service companies around town s well as directly to consumers by the glass.  Using one of the blank quality design plan templates found in your textbook (pp. 216-217), document customer critical performance attributes (see first paragraph of section titled Quality Control Plan  on p. 206).   Fill in the first five columns of your blank quality design plan by answering the following questions:

What might be important to your customers?  Remember, different customers have different needs and expectations.

Establish reasonable specification limits for these attributes

Define some quality attributes that might be used to measure "goodness" relative to your customer' performance attributes.  Establish limits for these quality attributes.  How might you measure these quality attributes?

To get you started think of this:

Customers for lemonade are likely to be interested in the color of the lemonade, right?  They want the color between two certain shades and they use paint samples to demonstrate goodness.  You measure the color of your lemonade in your lab with a colorimeter that provides a wavelength output.  As long as the wavelength of your measured sample is ok, the color seen by the customer should be ok.