Title: Root Cause Analysis in Action
Course: Open PRO230 Quality in Process Technology > Section: MODULE 6: Quality Comparisons, Experimentation, & Root Cause Analysis

Think about a situation or problem you have encountered at home, at school or at work. Prepare first because you will do a root cause analysis on your example to share with the class.

To Prepare:

First watch this 11 minute demonstration by FEMA

Next, then review the information at this website and make use of the tools & diagram templates available.

First Post - Summarize your problem or situation example for the class and post your root cause analysis chart for discussion. (You may choose the chart tool that best works for your situation)
Response to Peer - On another day, read through your peers first posts, view their charts, and respond to one or two with additional information or an alternative perspective.