Title: Module 4 Overview
Course: Open PRO230 Quality in Process Technology > Section: MODULE 4: Variability Concepts and Process Capability

Itinerary | Module Overview & Learning Objectives
ONLINE

1. In order to achieve those learning objectives to the right, you will have to take action! For this module, you should:
2. First read, watch or listen to the mini-lectures.
3. Next Read the chapters assigned for this mod
4. Participate in the discussion forum as outlined on your Course Schedule and also within the forum.
5. Complete the Assignments for the mod.
6. Finally complete the Assess Yourself for this mod.
After completing this module you should be able to:

1.  Explain the concept of variability and use a histogram to illustrate the distribution of data.

2.  Calculate measures of central tendency.

3.  Calculate measures of spread

4.  Explain the difference between common cause and special cause

5.  Recognize and explain the difference between a stable process and an unstable process.

6.  List and explain the types of data that are represented by normal and non-normal distributions.

7.  Understand how process data relate to the needs of customer.

8.  Calculate key process capability indices and interpret index data.

9.  List and explain potential sources of process variability.

10.  Explain how sampling and measuring can influence process variations.

11.  Explain the concept of random sampling

12.  Explain the concept of overcontrol and its impact on process capability.