Title: Creating a Culture of Quality
Course: Open PRO230 Quality in Process Technology > Section: MODULE 7: Customer Quality & Putting it All Together

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Note: ignore the message that is displayed and at the top of the page, click the register button and enter your information.  Your password to access the webcast will then be emailed to you at the address you enter on the registration page.

2. View the webcast titled "Creating a Culture of Quality" at this link on the ASQ site

http://asq.org/2011/10/creating-a-quality-culture-webcast.html

Steve Gerhardt, a quality practitioner with 30+ years of experience in manufacturing and process improvement, shares how he led the transformation of Ford's Asia Pacific and Africa Operations into a culture of quality.