Title: Open PRO230 Quality in Process Technology

Relevant Course Information
  Course Goals & Objectives
  Required Textbook
  Video Series Resource
  Learning Activities
MODULE 1: Getting Started in Process Quality
  Module 1 Overview
  Mini-Lectures
  Reading Chapters 10 & 12 & Preview - Continuous Improvement
  What is Process Quality About?
  M1: Guru Differences
  Assignment
  M1: Joining the American Society for Quality
  On the Job Discussion Forum
  Red Bead Experiences
  Differentiating the Gurus
  Assessment
  M1- Assess Yourself
  M1-Process Log Entry
MODULE 2: "Kaizen" Quality, Team Building & Team Project Overview
  Module 2 Overview
  View/Read/Listen
  M2 - Readings & Preview Ch 1, Ch 11
  TQM in a Nutshell
  M2 - Van Der Wiele et all 2000
  M2 - Phil Crosby's Management Maturity Grid
  Assignments
  Quality Agendas & Action Items
  Questions for Discussion
  M2 - Self-Assessment Practices Amongst Firms
  M2 -Van Der Wiele & Total Quality Management
  Assessment
  M2- Assess Yourself
  M2 - Process Log Entry
MODULE 3: Systems of Management, Quality Reliability Planning, "Lean," & the Cost of Quality
  Module 3 Overview
  View/Read/Listen
  M3 - Readings & Preview Ch 12, 13 & 14
  M3 - Malcolm Baldridge Quality Award
  M3 - What the Heck is ISO 9001 - 2008?
  Understand Quality Reliability Planning
  Lean is Simple
  Assignments
  Quality Design Plan-Team - Need blank design templates
  Questions for Discussion
  M3 - Does it Matter Where You Work?
  Teamwork: Quality Design Plan
  Assessment
  M3- Assess Yourself
  M3- Process Log Entry
MODULE 4: Variability Concepts and Process Capability
  Module 4 Overview
  View/Read/Listen
  M4- Readings Ch 2 & 3
  Process Capability Video Series
  How to Calculate Measures of Central Tendency and Measures of Spread
  Assignments
  Quality Design 2
  Assessment
  M4- Assess Yourself
  M4 - Process Log Entry
MODULE 5: Variable/Attribute Control Charts and Other Quality Tools
  Module 5 Overview
  View/Read/Listen
  M5- Readings Ch 4, 5 & 6
  Control Charts
  Assignments
  Quality Design 3
  Assessment
  M5- Assess Yourself
  M5 - Process Log Entry
MODULE 6: Quality Comparisons, Experimentation, & Root Cause Analysis
  Module 6 Overview-2
  View/Read/Listen
  M6- Readings & Preview Ch 7 & 8
  Root Cause Analysis
  Statistics & Probablility- The Basics You May Have Forgotten!
  Class Discussion Forum
  Root Cause Analysis in Action
  Assignments
  Quality Design 4
  Assessment
  M6- Assess Yourself 1
  M6- Process Log Entry
MODULE 7: Customer Quality & Putting it All Together
  Module 7 Overview
  View/Read/Listen
  M6- Readings & Preview Ch 9
  Creating a Culture of Quality
  Class Discussion Forums
  Creating Your Ideal Culture of Quality
  Assignments
  Quality Design Final
  Assessment
  M7 - Assess Yourself
  M7- Process Log Entry
Culiminating Activities: Face-to-Face for Group Project Presentations
  View/Read/Listen
  Assessment
  Class & Instructor Evaluation