Title: M1: Guru Differences
Course: Open PRO230 Quality in Process Technology > Section: MODULE 1: Getting Started in Process Quality

Action Required

Watch each of the following three videos in sequence (approximately 20 minutes for all three).  Take brief notes about the characteristics of each guru, Crosby, Deming, and Juran. You will need to be very familiar with this information in order to participate in the Guru discussion within this module.

1. Crosbyhttp://www.youtube.com/watch?v=YP2Y4NvaDpk

2. Deminghttp://www.youtube.com/watch?v=GHvnIm9UEoQ

3. Juranhttp://www.youtube.com/watch?v=bWLNzbAVWFI